Thank God! Normal business hours i.e., four days a week finally 8 to 5, like the rest of the world…read more Unfortunately, Dr. Matt and Dr Patton, (Dr. Matt mainly) does not have the patience or communication skills to work with senior citizens with common medical issues. He will send a seven page letter, but won't talk to you in person or on the phone in order to clarifies something. High turnover in their staff, high stress practice. Loss of key employees, lack of communication, particularly Dr. Matt. It is not personalized. McDonald's feeling. Drive-through. Hi throughput. I am so thankful to be at Heartstone Dental now in Middleton. People are truly kind, patient, , communicative, mature and experienced! Easy to work with. We have to drive a little farther, but it's well worth it. Superior dental care there! Heartstone Dental Care. North Gammon Rd. Middleton.

Astonishing staff! Wonderful experience, definitely would recommend! Came in because I cracked my…read morefront teeth, and they were able to do the same-day care! Very uplifting and generous staff!

Great care for my 92 year old mom. She is a frail lady who now requires quite a bit of dental…read morecare.. Drs Shacherl are very gentle with her.

I am rarely moved to write a Yelp review, especially for a positive experience, but my first visit…read moreto Main Street Dental this morning was just outstanding. I got there early and they took me in early, they were flexible about the services I could have (I thought I was only in for an exam, but they had me down for a cleaning, which I had initially declined but then I changed my mind, and they just rolled with it either way), and they stayed focused on the business of dentistry. All in all a very efficient, thorough, and friendly visit.

When was the last time you had a dentist so pleasant that he hums during your appointment?! I have…read morevisited my fair share of dental offices across Madison (and many other states) and I cannot think of a single one that exceeds this one in terms of gentleness and, dare I say, hospitality?? Honestly, everyone should have a chance to experience such an incredibly kind dentist as Dr. Besley and his kind-hearted staff. I am so very relieved to have found them!

Dr. Besley is truly an extraordinary dentist. Not only is he incredibly knowledgeable, but his…read morekindness and warmth are unmatched. He has helped our family through a variety of scenarios including routine care to more advanced procedures, and has helped our daughter with extreme fear of dental care to resume appointments. The staff feel like family, and they are truly a natural extension of Dr. Besley's clear focus on compassion, quality, and true respect for his patients. We are so grateful for him and his staff. To top it off, his office is located in a beautiful, warm space.

I called to make my child's first ever dental appointment - and they did not gather any demographic…read moreinformation. Only my child's name... no date of birth, no phone number.. nothing... we scheduled the appointment, thankfully I had to call back and reschedule. I rescheduled - gave the new scheduler my phone number and child's information - THEY NEVER ENTERED IT IN! My fiance just took him to his appointment that was supposed to be canceled but, they never entered my information to call me!!! HORRIBLE! Every time I spoke to someone, they were eating while talking on the phone or speaking to someone else....

1/29/2026 Work @…read moreEpic and Looking for a dentist, please read this before you make an appt. There are lots of choices out there. My original review was written 1/6/2026. I felt it should be updated The office manager responded to that review, saying that if we had problems getting a hold of her. I mean no malice; I just want other Epic employees to be aware of this situation. So they don't find themselves possibly going through this, especially for those who travel a lot. This has been a frustrating experience, made more frustrating by today's experience with the office manager. A few years ago, he had some crown problems. . Here's a quick summary of why he asked to be compensated. My husband has needed backup 5 times since 1/6/2026. Will need another 1/2 day. He will have spent 2 1/2 vacations day and will need another half. 1/6 went to have it checked 1/8 temp crown put in ( fell out that same evening) 1/9 temp crown put back, but needed to go to Middleton since Verona couldn't fit him in 1/20 for a permanent crown. Didn't fit right 1/29 Thought he was getting the permanent crown, but dental work was needed 2/13 Hopefully, the permanent crown He's spent 3 weeks being careful about what he eats. Now has 2 more weeks to wait. Having used 3 sick days by the middle of Feb is frustrating. Hopefully I can update this in February, saying that he has permanent is finished, so that he can be back to eating anything he wants. My husband paid the full amount after the dental insurance kicked in. When my husband spoke to the officer manager about possibly being compensated for what I typed out above. She listed a variety of reasons why they couldn't. I'm going to highlight two of them, Six crowns myself, so I know how you feel. ( I doubt she's had this same experience of coming 6 times ) And we don't do free dental work. My husband wasn't looking for free dental work, but a little knocked off for the fact that he would need his backup 6 times instead of 3 is the reason he asked. The one positive was that the dentist said if the crown comes in, maybe they could get him in before the 13th Hopefully, in 2 weeks I can come back and update this, as it finished.

Transparency in pricing. I had some dental work done and every step kept nearly doubling the price…read moreof my care plan. When I brought up the original quote in email they kept stating that the new charges were correct. Were talking a difference of over $4,000. At the same time as they overcharge their current cliental decietfully they do some other charitable work in the community. I wanted so much to love them but I was discouraged by my experience. -Eleisha

Dr. Clark, Dr. Kalsow, and Rachel provided professional care above and beyond the standard of…read moredental excellence. They each treated my needs and concerns with courtesy and competence. Treatment options and questions were handled with compassion as well as knowledge. My crowns and bridge were created exclusively for me, using the latest technology. I like smiling now. Thank youl.

Dr. Chip Bird is great. Really took care of my kids teeth. Couldn't be happier. I love the…read moremultiple locations around town, makes it easy to get an appointment that is convenient.

From the owner: Orthodontic Specialists of Madison is the leading orthodontic care provider serving South Central…read moreWisconsin. We understand that orthodontic care involves multiple visits and we hope to have created a friendly, comfortable environment where patients can be seen at a location which is convenient to them. With five locations, located on Madison's west and north sides, Verona, Mt. Horeb and Windsor, our goal is to provide you with the highest quality of orthodontic care.

Dr. Tepe is simply the best dentist I have ever been to. I have been his patient for about 10 years…read morenow and he always does excellent work. He is quick and cheerful, and is somewhat of a perfectionist when it comes to things fitting correctly and also in terms of cosmetic appearance of things. He is also excellent at pain control and will really go out of his way in emergencies too. So grateful I found him!

Well, what should I say, I am a very critical person, I do prefer to write bad reviews, just…read morebecause the emotions are stronger, when something bad happens to you. But this review is going to be positive. I have been looking for a good dentist FOREVER! I am scared of dentists, I have problematic teeth which need a lot of work, and the bad experiences in my childhood left some deep scarring in my mind. My fears are not even about the pain, but more about the carelessness of a dentist. I switched a lot, I compared a lot. Bottom line - Dr. Tepe is not only a good dentist from a technical perspective (did a great job on my crown and fillings), but also a great consultant. He listens to you, he talks to you. I have a lot of questions, and unlike some other docs Dr. Tepe had the patience to listen to the end, he NEVER made me feel like my questions are irrelevant or stupid. When I asked about materials used for crown/fillings, he noticed that it was important to me, and explained to me all of the options. Don't get me wrong - he is very efficient and does not carry on endless conversations, but he manages to show that he cares while being straight to the point. I really liked that. During the procedures Dr. Tepe always made me feel comfortable, talking to me, frequently asking me if everything is alright, and explaining what was going on. Maybe I am too needy, but I really appreciate that kind of attention. There are many good dentists in Madison area, they are all technically well schooled and trained and could take on such complicated projects like me. BUT only a few are socially capable of establishing a personal connection of trust with their patients. Dr. Tepe's staff is great as well! Dr. Tepe found himself a new loyal customer! Definitely recommend!