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    Killeen Certified

    1.6 (43 reviews)
    Closed 9:00 am - 8:00 pm

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    My 2016 Prius I'm in love with!
    Amie E.

    Wow! Simon Perez went above and beyond to help me find the perfect car for my life and my budget! He is a gem, go see him!

    New Car

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    11 months ago

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    4 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Scott W.

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    2 years ago

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    Scott W.

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    3 years ago

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    3 years ago

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    2 years ago

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    Scott W.

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Amazing customer service from Darrell, I would recommend him if anybody looking to buy a vehicle. And the whole team overall is phenomenal.

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Terrible dealer won't give you the true price of there vechiles. Don't do business with these people.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Killeen Certified

    Review Highlights - Killeen Certified

    Blanca was the sales associate and she isn't pushy and also listens to everything!

    Mentioned in 2 reviews

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    CarMax

    CarMax

    (25 reviews)

    it was my first time buyer ng a car and they where really great with all the paper work and we got…read morea nice car a 2024 ford escape, active It's a really pretty color. The interior is really nice. I forgot the first lady that was helping us with everything. She was really fellow that was selling car Bill Thompson he was really awesome and it was really fast. We got the car within 1 to 2 hours. It was a really awesome experience with Carmax in the future I will be going to them again

    in 2022 I bought a 2020 Nissan pathfinder. within 40,000 miles, The motor completely broke apart…read moreand Carmax refused to get it in their shop or fix it. I ended up taking it to a Nissan dealership where it has sat in the shop for three months waiting for their extended warranty (CarMax ) to kick in and cover it. I then had to provide 10 oil change receipts and they made Nissan scope the entire motor to prove that it was nothing on my part that caused a piece of metal to chunk off of in to the motor. They took their time to the point we had to buy a new vehicle elsewhere. Carmax has managed to lose my paperwork on my gap insurance as well, and I've had to do all the legwork of providing original documents to prove what they sold me. their lack of response and customer service is a joke once they sell a car they have no regards for you and they are downright selling crap cars and getting away with it. they will not help you once you are out the door. how they are getting away with it legally case by case is ridiculous. i Will never touch CarMax again. I been on several platforms against CarMax for their less than mediocre sales and practices

    Ultimateplex

    Ultimateplex

    (2 reviews)

    So overall I'd say we had a good experience. We drove near 4 hours to get to this dealership solely…read morebecause they had a 2006 Honda CR-V with decently low mileage for an almost 20 year old vehicle. It was the lowest mileage one I could find that was the EX trim so we decided it was worth it to make the trip up here from Houston. I was able to negotiate to a fair enough price over the phone as well so that's a plus for them and they let us test drive the car on our own which was a nice change from most dealerships. They mentioned that work was also done on the car for it to be sold like the struts being replaced and an oil change. They painted the car themselves which sounds nice and it mostly is but this is where my 4 star rating comes from. There's paint in quite a few places on the car where there really shouldn't be and we can't get it off without replacing the parts entirely. This could have been easily avoided if there was just more care in the masking process. There's also a lot of residue from the duct tape that was used. I appreciate the paint job being done but if they put more care into it and used actual masking tape this would have been an easy 5 stars. Still recommend the place though.

    My wife and I had a great experience with the owners, I appreciate that they let us wonder around…read morelooking at vehicles as opposed to constantly looking over our shoulder as we looked around. They were very relaxed and I felt no pressure from them to make a purchase. I also am a fan of supporting a family business. Lastly I appreciate that it took less than 3 hours from arrival to the dealership to us driving away with our vehicle. Felt much better than a big corporate dealership experience!

    Automax Preowned

    Automax Preowned

    (24 reviews)

    I will never purchase a vehicle from this business again. Our sales man, Dominic, was okay, but…read moreother than that this experience has been quite ridiculous. The customer service after finishing paperwork went way out the window. My husband and I can't seem to get anyone to call us back, I finally had to go in person to get answers, the manager over our finance rep. had us less than confident to recommend Automax to anyone. It's been less than two weeks and I feel like I'm still playing phone tag to get a definite answer about my temp tags/plates. I keep getting told so and so will "call you back" and I wait only to have to call back two days later because no one got back with me. I fully understand I am not their only customer and that these places can get overwhelmed with people browsing, looking to buy and/or in the process of making a purchase - I get it- but I would appreciate some form of communication to let me know what's going on with the minor issue I am experiencing.

    BUYER BEWARE!!!! I brought a car from Automax in 2008…read more Payed it off. Loved it. TIMES HAVE CHAGED. I went to Automax a few months ago with no car to trade in and almost an 800 credit score. I now have a mid 600 credit score and upside down 10,000$ on a car I did not set out to have. I first got a used Land Rover. I did not like how it drove. It was a really rough ride. The check engine light came on. I took it back to the dealership. I should of listen to the lady in the waiting area that was there getting her money back on a car that blew up right after getting it. I also should of paid attention to all the BAD REVIEWS they have. I had to do a total trade in and I got an brand new Ford Edge. Almost 4000 miles out it totally broke down. (A belt came off) I was not taking it back. So I ended up getting a Hyundai Tucson. At signing time my credit score is mid 600 due to all the credit checks they ran and me not having Equity in the Ford that broke down, and No rebates that was promised was "available". I regret ever going there now . Not only do I have a lower credit score, and upside down 10,000$ I also missed out on work and upset I let this happen to me. I let my opinion be known and I was told this is all they could do. This will take almost 10 years to fix. Now not responding to my emails. DONT GO TO AUTOMAX!

    Killeen Certified - usedcardealers - Updated May 2026

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