This review is for weekend lunch and for vegetarian options. The decor is very modern and the restaurant is quite large with rows of booths along both walls and tables closely spaced together in the middle. iPad ordering was easy and fun. Servers are extremely efficient, bringing orders quickly and removing empty dishes just as fast. It wasn't hard to flag down staff for more tea or extra pickled ginger. Vegetarian options included quite a few maki and hand rolls, vegetable teriyaki, pan fried mushrooms, grilled eggplant, seaweed and tofu salad. This was a better selection than I have had at other AYCE Japanese restaurants. I was also impressed by the dessert selection which included, tiramisu, creme brulee, mango pudding, coconut and ginger "milk", as well as the usual ice cream flavours. Washrooms could be improved. It was clean, but very dark and the stalls were cramped. read more

We had a reservation for 9 at 7:30pm on a Monday and the table was ready the second we walked in! It was a great start to out night. We ordered our food on the iPad and it was a cool experience for the kids at our table. But that went downhill very quickly. The food is standard or even slightly below standard (i.e. our Japanese style baked mussels were lukewarm and not fresh, our mangoes were raw, fibrous and extremely sour). The food came it extremely slowly, with servers who stacked plates on top of plates, effectively squishing our sushi. Our 30 pieces of salmon sashimi turned out to be 15 pieces which was the equivalent of maybe 6 pieces anywhere else. Wary of them missing our orders, I ordered miso soup 3 times over the course of an hour, and finally, 1.5 hours later, all three of my orders came. It was a frustrating experience especially because with a table of 9, we cleaned out our food quickly and were left constantly wondering if we ordered enough, if our orders were ignored or missed, and whether or not we should order more. We will not come back and pay for this frustration and mediocre food. read more

Went for lunch with some co-workers last week. Place is pretty busy. As others have mentioned, all the ordering is through the iPad so no more flagging waiters. Food came relatively quickly and was pretty much hit and miss. Not great but not terrible either which isn't saying much but for AYCE, I guess it's ok(?). We ordered a wide variety of things on the menu which is good and because it's AYCE, we can order more if we wanted to of anything. Good for people wanting to try lots of different things as you can literally order one piece of calamari or 1 chicken wing. Dessert was pretty good I have to say, lots of variety again and portions are small so you can try a bunch of stuff. So we ended up paying about the same as any other non AYCE place but have more variety of average food. But that's not really different than another other place is it? The iPads are cool. read more

Service is the worst. We had 9 people 2 kids and 2 seniors in their late 80s and 1 and half hour to eat which is fine but they are pushing you out. They cleared our table so fast before we finish eating and stood next to to when they gave you the bill. They wouldn't leave until we paid. Grandpa was still eating his food, we had to leave before he finish eating cause they came to clean the table. Waiting staff was rude and impatient and almost knock over grandpa. Won't be back!!!!!! Don't go there if you have a big group with elders and kids. DO NOT RECOMMEND!!!!!!!!!!!!! read more

My family and I went to Kiku Japanese all-you-can-eat restaurant on Thanksgiving! Before I arrived at this restaurant, I have no expectations because this location had a number of predecessors from Japanese a la-carte to all-you-can-eat but all failed. The venue is beautifully decorated but it's just too big a size for the previous business to maintain and run for a long time. Anyhow, the moment we walked into the restaurant, we realized the place was packed. This speaks volume because this is relatively a huge restaurant to fill up the space. We were immediately greeted and was guided to a booth table. The booth is comfy and spacious for 4 people. The moment we sat down, the server asked if this was our first visit. The first visit would be key for them to identify that we may need assistance on how to use the ipad to order food. So, she took out the ipad and showed us the variety of food photos in the ipad, as she scrolled up and down the ipad to show us the various categories of food items available. Categores from they typical sushi, sashimi, dessert, sushi rolls, hand rolls, teriyaki, etc. However, everything can be selected on the ipad except tea and water and wasabi and ginger which still requires human labour, which is fine. The ipad is quite easy to use, there weren't times that it was disconnected, the functionality is quite easy to use. You can scroll up and down the ipad to select the food items, then you tap the photo, either you can start choosing the # of salmon sushi (for example) in the small photo or you can tap the photo twice and let the photo enlarge. To show the # of sushi, you simply tap the screen the # of times. For example, you want 12 salmon sushi? You tap it 12x, it could be cumbersome if you order large quantity, but all-in-all, using the ipad is still an entertainment idea. Having ipad reduce the server's workload, the order goes straight to the kitchen which is more efficient and the chef can start preparing the food. Besides, it reduces pencils and paper forms being more environmental friendly. Food came to our table quickly. Three or four staff came together one-by-one dropping down the food that we just ordered 5 minutes ago. Sashimi came out quickly too and I really like the fact that if I ordered 20 pieces of salmon, they really give you 20 pieces. Unlike some other restaurant, no matter how many you ordered, they only give you 6 or 8, which doesn't reflect the order that you want. The sashimi was nice and fresh. The fish defrost nicely. One of my petpeeve is when some restaurants haven't defrost the white tuna or other fishes properly and ready to serve you. So when you bite on them, you can taste the ice and lake water which I hate. Not at Kiku, you won't have that bad experience. Kiku serves the typical/usual food items that other all-you-can-eat japanese restaurant. But in particular, Kiku does provide unlimited octopus sashimi, Mackerel sashimi. They also have agrula tuna roll. i like their dessert as well with chocolate mousse, mango mousse, creme brulee, etc. All-in-all, I enjoyed the excellent service, the staff are very attentive. The orders straight from the kitchen allows quick food ordering and efficiency without them missing my order. However, the only minor issue I had is that for $24 per person (adult), I would think it will provide unlimited pop drinks, which it doesn't. Although most of the photos in the ipad was nice and the actual food does look somewhat similar in the ipad, however, some items were way off. For example, I was attracted by the Creme Brulee photo but when it arrived, the actual creme brulee doesn't look anything like the photo had shown. NOTE: Don't order mango ice cream, the flavor was so bad, it doesn't taste like Mango, taste more like raw orange that hasn't ripped. However, I do recommend people to come and give it a try. The quality of the food and service are good enough reasons for me to come again. The ipad food ordering experience is quite cool too if you haven't do so. It's great youtube video moments (i am sure you know what i mean) :) Until next time, MoVernie is outta here! @MoVernie read more

My boyfriend and I ended up here on a last minute whim on Valentine's Day. Last minute because the restaurant that we had reservations for failed miserably, and after waiting over an hour for our food to arrive and receiving terrible service, we decided to just walk out and leave. This is something I rarely agree to do. After about 10 minutes of waiting in the crowded entrance of Kiku, we were seated by Johnny the supervisor. I usually don't go out of my way to recognize servers, but Johnny was simply amazing - funny, efficient and professional. He treated us like VIP guests every time he came by even while trying to juggle a million other things. When I advised him of my gluten sensitivity and asked him for spicy mayo since I can't have soy sauce, he told me something I've never heard at an AYCE: we have gluten free soy sauce. Within minutes of submitting our orders in the iPad ordering system, food was making its way to our table. Nothing was missed, everything was surprisingly tasty and fresh despite it being an AYCE. After a disappointing and discouraging would-be dinner experience at a $54-a-steak restaurant, we were more than impressed at the level of service and efficiency that Kiku delivered. This dinner experience made our night and we will be back. Thank you Johnny! read more

For an AYCE, there were very few food choices. The staff were all zombies, because there was not a glance, a word, nor, God forbid, a smile. Just drop that damn ole' plate on the table and bugger on past. The food came quickly, but each order was a single item - a tad embarrassing when you are dining as a couple. The food was okay. I had told them we were seniors when we were seated, but they charged us the higher price as adults. It was not a horrible experience, because the restaurant is pretty, but we'll never go back. read more

Food is average, service is very poor. After missing big part of order no one even cared to explain and we had to wait an hour to get the roĺls. Staff are un-proffesional with little English knowledge...typical! read more

I used to like this restaurant. Now the service is very bad-for example, the waitress came to our group after 35 minutes since we sat down at the table and said:you know that you have a time limit here. We had to ask for tea and a spoon for soup 5 times for like 15 minutes. Food was not as good as before-sashimi was small and not fresh. Gyoza were very bad, after I opened it it smelled like old and bad meat. Service is bad, food is bad, the place went downhill. So disappointed. read more

I've been here many times and every time I go, the "server's" treat the customers like they're prisoners who need to be fed. It's a shame because the food is AMAZING. It makes me mad when I go to a place for the great tasting food but the service is horrible. Sometimes, I try to overlook it but the last time I went, one of the server's just tossed my plate across the table. It was ridiculous. Non of the server's smile at you or even give you the time of day, very unfriendly and cold. We are customers who pay to eat at your franchise, so please the least you can do is be civil and treat everyone with some patience and dignity. It doesn't matter if the restaurant is busy. What makes a good restaurant is one that can handle the stress and still serve every customer the best they can. I never expect too much from servers when I go to restaurants anyway because I know things can get tough, but it's still no excuse for the consistent negligence. read more

Came here on my birthday for lunch.. Wish i hadn't.. The variety sucks! (Very little variety) The sushi didn't even taste like sushi.. tasted like normal rice wrapped with seaweed and some sashimi. The grilled stuff was way too salty and PEPPER ON EVERYTHING!.... Really? Service sucked, took forever to get some waitresses here.. Also, charged us more for accidentally ordering a drink.. I wouldn't come here for AYCE again, nope. I'd prefer Yang's kitchen over this sucky AYCE. THATS ALSO OVER PRICED !!!! Definitely a no no for me . read more

Atomsphere: modern, clean, pretty, uses iPads! Food: 3/5, ayce quality, they have beef sashimi, they offer a good variety of soups, grills items, rolls, sashimi, and desserts, no dishes REALLY stood out Price : 24.99 for weekends Overall: probably will be back, despite how it's a tad expensive, they have good service. read more

this was an okay place for AYCE. Using the ipad to order was pretty smooth and easy. And the decor is relatively modern for a Japanese sushi place. However, I got sick WHILE eating here, so i don't know if the quality/freshness of the food is all that good.. read more

This is an update to a previous review, and I have to say quality has dropped, both here and the York Mills location. We were kicked out b/c we ordered too much food, which defeats the purpose of AYCE . Servers were attentive to remove any finished plates but never refilled our glasses once in a while (the York Mills location did). The food is good but anything that's noodles is tasteless and bland both the soups and pan fried dishes. Servers were friendly however which was something the York Mills location lacked ( server threw placemats and plates across the table to my friend.) Everytime I visit, I love this place less. I know it's an AYCE restaurant with cheap prices but compared with previous visits I may come less here. read more

Overall the food was good. Décor was nice but not too kid friendly, my son kept playing with the dangling chains in the back drop. Chairs were not booster seat friendly so had to place him on the booth side. Good variety of food and they even had sweet shrimp sashimi which more rare at jap buffets. The hot food that we ordered were well done too. Prices has gone up from what they posted on their website $6.00 for child less than 4 age and $25.99 for adults (probably due to our dollar dropping so much). The restaurant temperature was set to very hot, maybe to make people thirsty so they would have to buy their drinks (drinks are not included except for tea and water). My family and I went early 5:30 pm to beat the rush. As we left, packs of people were lining up. Will be back, hopefully the quality of their food is maintained. read more

Very nice sushi, speeding light service....we finished our dinner in less than an hour read more

Kiku - Japanese Near Me - Markham, Ontario

This is a step up from your typical AYCE sushi restaurant. You get to order off iPads and the decor and ambiance is nice. You do get a large proportion of rice on your sushi rolls, but that is common for most buffets. They do have a wide.range of other dishes you can try. Especially for dinner, there's mussels and lamb and other good stuff. Food comes out fast and servers are very efficient. read more

I loved this place. I came on a Thursday evening and it was packed. I was seated right away in a booth by the window. They have a la carte or ayce menu. I got ayce. Ordering from the iPad was easy and had no complications. The food came out fast, and was really flavourful and fresh. I'll def go back there. 5stars :) read more

One of my fave all you can eat sushi restaurants. Speedy service, tasty food, great variety and friendly staff. Giving it 4 stars tonight because we had a really rude waitress - she was walking across with a platter while we were getting up to leave - my 3 year old son was on the adjacent side leaving her plenty of room to walk across. She froze and looked at me as if my son was still in her way. I stood there wondering what else I could do as he was not blocking her path. I moved him an inch and she huffed and puffed. As she was coming back, my son was still in the same place - she stood there again for a few seconds, let out a loud sigh and muttered loudly for me to hear (in mandarin) "These stupid kids" and walked away annoyed, whispered something to waiter infront of us. Pity because the rest of the staff have always been great with my kids. read more

came here with bf as a company gathering with coworkers fancy decoration and ipad menu and order taking (the layout isn't the most user-friendly platform and the ipad with the huge case is heavy) but other than that...the most important part ie FOOD....is not good. the warm food is not too bad but sashimi was disaster. and you know for jap dinner AYCE sashimi is what i really want!!! i like the steam egg which has quite a lot of ingredient inside compare to other AYCE. i like that thing which is like a piece of deep fried wonton sheet holding some diced seafood and veggie. it has a lot of sauce i think it covers the bland taste of the fish...but this thing is so rich in sauce that it's already too much on the 2nd order. anyways.... don't go with you want sashimi. go to my all time fav Ichimoto for sashimi.... quite a wide selection of dessert - standard thing like icecream and mango yogurt, etc. don't really like the creme burlee. it isn't creme burlee. personally i wouldn't go back. read more

Not good AYCE Japanese restaurant. The quality wasn't great and long line up for this restaurant. If you want to go to AYCE with iPad ordering I would recommend heart sushi instead, more variety, better presentation and tastier! Nothing memorable, was mediocre. Will not come back read more

I went here with my three boys and it did not disappoint! They have a large menu and the service was very fast. We left stuffed and very satisfied. The place is family friendly. Only negative was the service was slow, but they were busy preparing for the closing since we got there very late. I highly recommend this place! read more

Came here for lunch today, with my 3 kids. We arrived at 12.40pm and had to wait around 5 mins, while they reset a table for us. The place was all full up but luckily some early birds were starting to leave. As soon as we sat down, the kids wasted no time ordering on the ipad. Everything that we ordered was quite delicious. We don't eat fish sushi, so we can't comment on that. All the items were quite small, so you could try lots of dishes. Sushi rice wasn't the best quality, it kept breaking up, but was ok for AYCE. Everything that we ordered came except for the grilled chicken wings. I asked a waitress about them but she didn't speak 1 word of English, only mandarin. She looked at me blankly and called a manager over. He put in my order again, and came back to ask if they came this time. Overall, it's a nice place to dine. Waitresses are miserable and don't speak any English. Would return again, if I wanted to eat this type of food again. read more

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One of the growing number of iPad AYCE's out there so decided to give it a try. This place isn't terrible in terms of food, but price is not really worth it; you can probably get better quality and service at other non-iPad places (might I suggest Sushi Legend on Finch). The atmosphere is pretty nice; the bubble décor (if they still have it) were kinda pretty with the purple theme. Although, luckily for me, the power went out half way through my lunch that day and it was never restored when I left. Good thing it was during the day so it wasn't dark. The service slowed down, but didn't stop - which I applaud them for. In my opinion, a lot of AYCE's are lucky service charge is already included, because some places certainly don't deserve it. I mean, customers wouldn't want to see your annoyed/displeased expression when serving them. The servers at this place could be a bit cheerier here to earn them another half rating or so. All in all, food wasn't bad here, service was ok-ish. If you're looking for your first iPad AYCE experience, this can be a place to try. read more

I loved the elegant decor of Kiku and enjoyed my first experience using an iPad ordering system, which was wonderful given I am relatively new to the sushi world and have yet to become familiar with all the terms ('futomaki', 'teppanyaki', 'hibachi', etc.) - to this end, the pictures on the iPads really helped! I've also heard that some iPad-equipped AYCEs won't accept an order without server approval, but Kiku certainly isn't one of them. If you have trouble you can use the 'Call Server' button, but I warn you that it may take a while for a response, at least in my experience at this restaurant, which was bustling with patrons even amid the lunch hours of a Monday. With that said, this is a very pricey place for AYCE ($15.50 for lunch! Oh, Richmond Hill...) for sushi that did not seem to be of superior quality to other joints in DT/GTA (New Generation on Bloor, Kiyo on Yonge/Elgin Mills, etc.). My table ordered 23 menu items (needless to say we were hungry) and the standouts were the Las Vegas Roll, the breaded shrimp, yam tempura roll and the spicy salmon hand roll. Not a bad experience by any means but also not outstanding. read more

If there is 0 star in comments, they deserve a closure. Terrible customer service I ever had. A very very bad experience. We have a farewell party of 20 peoples and walked in around 9 (we booked table for 8:45). If you are rushed to close please let us know up front or even we taking our reservation. We can only order food for one round and right at 9:45, they told us to order it as it last call for kitchen even for dessert. The food came for our last order around 9:55 and they start to turn off the light and cleaning up our table. They even keep asking for payment for at least 5 times as we were eating. We not even finished the drink and they just took it out. There was a children on the seat and they just took out the table in front of the children without any apologize. I used to be here for dinner with family, friends and company party but not anymore. read more

First time at this buffet. Decor and ordering of food wss pretty good. Food quality is as expected for a buffet. The dish that stood out the most, is the beef tataki. This was by far the best beef tataki I ever had at a buffet. And I visited many jap buffet in my life. I think we ordered 60 slices in total. Our first round of food came out very quickly. I can't say the same for our second and third round. Dessert was pretty much standard as well. Nothing really exciting and nothing really special. Price was about $30 a person (after tax and tip). Would I come back... I don't think I would. I rather go to Tenichi our Yamamoto. Speed of service was not good. read more

Kiku was one of the first places in the area to use iPads for ordering, which was an exciting concept! Kiku offers a large selection of sashimi, sushi, tempuras, fried foods, etc. The seating is very comfortable as it is spaced apart unlike most AYCE sushis who try to accomodate as much seating as possible. The iPad ordering is very efficient, food begins to arrive in ~5 mins! The only downside is that it is quite pricey, especially on weekends..and it does not come with any drinks, only water or tea. read more

The gimmick is you have an iPad to place your own order which match nowaday lifestyle. However it will result zero communication between server and customers. The host doesn't really speak English so does some of the staffs as well. I guess that's why they provide an Ipad for you. The food runner brought out food quickly after you sent the order. $16 for ayce lunch it cover quite alot of variety and taste as expected. read more

Kiku - Japanese Near Me - Markham, Ontario

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I came here at 3 pm barely made it to the lunch special (ends at 3:30pm). I had the vegetables tempura bento and it was so so in terms of quality. It seems that they are known for their sushi and sashimi- so perhaps hot food dishes are not their strong points. I would order non-bento dishes next time. read more

Kiku - Appetizer for the lunch bento box - Japanese Near Me - Markham, Ontario

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I LOVE SUSHI. Plain and simple. Kiku Japanese restaurant was literally right next to my hotel and I was drawn to it like a moth to a flame. They provide iPads to select and submit your orders. I ordered the 12 piece sashimi combo which was very fresh and worth the money. They also provide a small salad, bowl of miso soup and white rice with your order. The atmosphere is fun and the wait staff are friendly and attentive. I will certainly return when I am in the neighborhood again. Sadly enough, they do not accept American Express :| read more

Came here for a quick sushi dinner option near Hwy 7 and 404. Didn't realize it was an AYCE option, but still only wanted a few rolls. I ordered the spicy salmon roll and a futomaki (spinach, crab meat, and preserved vegetable) roll. The rolls were okay but left a bit to be desired on the freshness side. Seemed the raw stuff wasn't too fresh. Still good value especially if you are doing AYCE, so it is an option if you are in the area. read more

Great place for ayce. They were pretty busy on a Saturday night but my husband and I just decided to grab ayce dinner at the very last min. We only waiting a couple of minutes for a seat. The rice on the sushi was kinda moist tonight. Our table was spacious for a 2 person. There were many variety of food on the menu to choose from. Nothing really special that pops out from the menu. My fav dish would be their shrimp tempura and baked mussel with cheese. The only reason why I did not give this place a 5 star is because :Our order came quickly but then stopped half way. We had no idea if they forgot the rest of our order or not. read more

Kiku - Sashimi and Kiku special sushi - Japanese Near Me - Markham, Ontario

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3.5/5 ~ Nice ayce sushi restaurant with the ipad ordering menu. Gets quite busy on weekend evenings so do make reservations. Everytime I have been here the food always came out really fast and they have only missed an order just one time. They have quite an extensive menu. The sushi/sashimi is pretty good and fresh. One of my favorite items is the grilled mussel with a nice cheesy sauce. Was quite dissapointed with the steak teriyaki though. It was too chewy and bland. Love the deep fried milk and banana, although just one time it was still cold inside. Also have to pay extra for refillable soft drinks. Definately returning to eat here as this is one of the better ayce sushi restaurants in the area. read more

One of my favourite sushi takeout joints! Depending on where I'm coming from, I usually phone my order in to the Markham or North York location ahead of time so it's ready by the time I get there. I always get the 14-piece Crystal Sushi combo, which also comes with miso soup and a salad. At $10.99, I think the quality and variety just can't be beat! It comes with red tuna, salmon, snapper, surf clam, shrimp, octopus, cuttlefish, 6 pieces of california maki plus one salmon hand roll. I'm not a huge fan of shrimp, and they've always exchanged it for salmon instead at no cost whenever I remember to request it. I've also started requesting that they substitute the cali roll for a salmon/avocado roll, which I am always happy to pay an extra $1 for. It's been awhile since I've been here for AYCE at either location, but I've never had any complaints. I admit I've tried other takeout sushi, but for the value, variety and quality, I've yet to find a preferred takeout sushi place! read more

Just another typical all you can eat place. Food was okay and comes fast. Ordering from an iPad, so most orders came accurate. Came here on Tuesday night. The restaurant close at 10pm, but last call start at 9pm. The server start cleaning up my table at 9:30pm, even took my cup of tea. Most staff started walking out before 10pm. That's not how you operate a restaurant. If you want to go home early, then put 9:30pm as your closing hours. We came in after 8pm and got less than 2 hours eating time. read more

I got sick!! Even though it's not often that I get sick from food! I don't eat meat or fish. So I ordered everything that doesn't have meat. They don't make it easy for vegans to make their choices. Either way I got sick that night and the day afterwards because of it. 30$ for dinner for that quality that was horrible! read more

Its my first time here with the family enjoying ayce jap buffet. The place around here is always busy with ppl (Richmond Hill) love to eat out a lot I guess. The menu is quite extensive. Their seating is pretty nice for an ayce and they have an Ipad ordering that you can control how much and how many orders you like to send, or call the server over. What really stood out for me was, no matter what we ordered and how much, they brought it out quite fast. The servers were very polite and clean up all the mess right away. Its prob one of the better service we received at an ayce as well. I wish I can indicate all the food we've ordered, but you can check out the website to see how captivating it is. After tax pp is about $32!!! Usually that is quite pricey, but I would allow this once in a while treat b/c this place does it well. read more

The atmosphere is nice. Ordering on iPad makes it easy, and the pieces came in the amount that was ordered, unlike other sushi places that often bring fewer. Some of the orders took a long time to come, which was frustrating because I would've wanted to have my appetizer at the start of the meal not when we are about to pay the bill. The sashimi was very fresh, cut in little pieces that's half the size you would've got in other places. It was a pretty hot day and the air conditioning is not working properly because the restaurant was very hot. That's the only downside. There's quite a wait on a Monday night at 7:30 too. read more

I don't usually enjoy myself after eating at all you can eat sushi places.....walk out too full and always feel so bloated after. But if I isolate to the subset of AYCE sushi restaurants, then I'll say this place does a pretty good job. Orders are responded to very quickly after submitting it through the tablet. A lot of items can be ordered on an individual piece basis too. Size of items are small so it's easier to try more items. Quality of the tempura was good. Dessert choices are good. Sashimi was so-so quality. Rolls were ok. Most of the cooked food was pretty good. Overall good job but.....i just don't like AYCE so I'm probably not coming back lol.....so I will still give 4 stars. But I'm so bloated right now so maybe I'll finish this review before i remove another star bc of my personal bias! read more