BEWARE OF BULLIES AND SCAM ARTISTS…read more In my 12 years of luxury property management this is by far the worst company and group of people I have ever worked with. I signed a contract for EXECUTIVE ASSET GROUP to clean my house and guest house, which is a total of 6 bedrooms 4 baths and 3000 sqft. I agreed to pay $1,978.11 for them to do a deep clean and the windows. They provided me with a detailed checklist and promised in their contract 100% satisfaction Guaranteed or they would come back to the home. We did a full walk through and spoke about everything that needed to be done, and even discussed using them on a regular basis since I live off island and wanted to find a group of cleaners I could really trust. Dan Hanna Director / Client relations called me and said they were done cleaning and asked me to pay the balance in full. Since I am not on the island I told him I would have my property manager go to the home to make sure all the work was done. She called me on FaceTime from the home and I instantly noticed none of the beds were washed and made, none of the laundry had been done and was overflowing out of the washing machine. There were piles of sheets by the front door, the linen closet was completely disheveled, and the windows which I agreed to pay $738.54 to be cleaned had a sticky film left on them as they were brand new had residue from the sticker, the main reason why I wanted the windows cleaned. I immediately contacted Dan Hanna and sent him photos telling him I was not satisfied. He told me washing the beds and changing the bedding was extra, but it clearly states in the checklist that those items will be done. He never offered to come back and honor the 100% satisfaction, and told me to contact his lawyer. I was shocked because never in my life have I had someone so quick to go to lawyers vs try to negotiate and come to a deal. So their lawyer J Russel Rain contacted me with a demand letter stating I make the full payment or he will be taking me to small claims court. After more thorough look at their company folder J Russel Rain, Attorney at Law of Rain Law firm LLC, had a business card paper clipped directly under the card of Daniela Hanna Owner/ Broker of Executive Asset Group and also Hawaiian Management Company, as well as Owner / Principle Broker for Tilikum Reality. All of these business cards were included in my folder from Executive Asset Group. I wish I would have seen the business card for the lawyer in the packet for a cleaning/ property management/ Realty company before I signed their contract, because that would have been a major red flag for me. I spent many hours over the course of a week trying to come to a reasonable agreement with their lawyer J Rain. At one point he offered me $150.00 discount, but later retracted that. $150 no where near covered all the work they promised to do but did not, I had to hire someone else to do all the laundry, make all the beds, wash all the towels. clean all the windows before my new tenants were moving in. I also asked many times for the checklist they did for my property, and the before and after photos. They refused to give them to me. Why withhold that information from a client who is out of state? So J Rain and Executive Asset Group, demanded full payment or they would take me to small claims court for $1978.11 plus additional fees. I am 100% sure I would absolutely have won this case. I am confident that any judge looking at this situation will not find it to be a reasonable position because the person providing the services knows that we would be off-island and refused to send before and after pictures to document that the work was done unless payment was made first. Also, the claim that laundry and making beds is not in the contract when it is specifically stated on the check list that was given when describing his services is also not reasonable. This is not a he-said, she-said situation. I have copies of the contract and checklist and pictures of the work not performed. I was bullied into making the payment due to this fact. In Maui you can file a claim for small claims court for $35.00 and if I do not show up they win no matter what. EXECUTIVE ASSET GROUP knows very well that I am not on the island and we spoke of my 3 children under 6 years old, and the fact that I have a full time job. I told them this when I interviewed them for property managers. So for me to show up in court I would have to pay for round trip flights, pay for somewhere to stay since my house is rented, take time off work, and hire someone to care for my 3 children, this would be much more than what I would get back in court. My other option would be to hire a lawyer, and that would have been more than 2K as well. So I decided to pay the bill and expose their fraud to try and save anyone else from the hassle of dealing with this horrible group of people. I STILL HAVE NOT RECEIVED CHECKLIST OR PICTURES!!!!

Seems things were going ok. Guess Not! Never had a complaint the place was not clean but who knows…read morewhat "cleanliness" means to each individual. When we signed up I mentioned that I was picky, reply was, not a problem. Halt. In the year that we were clients, we were never told that we had to provide twice as many linens and towels that we provide our guests. That would be 16 sets of towels, and 4 sets of Cal King Sheets, 4 sets of King sheets and 8 sets of twin sheets. You've got to be kidding right! After 16 years of managing it ourselves, we were not going to give up control of our 2nd home. "But we can keep it full all year", that's not what we wanted. This was hinted upon several times them taking over managing our unit. We had gotten a last minute rental and I forgot to let them know, yes my mistake but the day before the arrival I texted her saying that it needed to be cleaned for their arrival. Yes my mistake but, oh, I'm human. Told us it was no problem. The kicker and need I say more, after they cleaned and on their way home, we got an email saying they would no longer clean our unit. Left us high and dry with 5 more rentals coming in before our return. It took forever to get my linens and towels returned to me. Be wary of this business, I'm in agreement with KD V

I'm really happy with the cleaning service! The team is reliable, thorough, and always leaves my…read morehome looking great. I appreciate their attention to detail and professionalism. Highly recommend!

I have only positive things to say about Hula Maids. Rado…read moreand his team were amazing. They came out (on time!) and cleaned our house and were done within a couple of hours. Each person took a room/bathroom and then came together to finish the general areas and floors. They brought all their own supplies, rags and solutions and were very efficient. They scrubbed everything down thoroughly, and put everything back where it was when they were done. At the last minute we added on the "deep clean" as an extra and they had no problem accommodating. They even cleaned the ceiling fans, the blinds, light fixtures, etc. So wonderful!! They were all so friendly and trustworthy and very receptive to anything that was asked of them (extras). And the owner, Rado, was very courteous and professional and worked right alongside his employees, cleaning diligently. He was very positive and I could hear him telling them what a great job they were doing. And the house was spotless when they left. They did a great job, worth every penny. I plan to keep their number in my phone and call them as often as possible. Aloha!

Nothing better than that fresh clean welcoming home smell…read more You get that wonderful aroma every single time the incredible team of Hula Maids comes in and takes great care of your home My husband and I recently moved to Maui the beginning of 2023 Going off an internet search clicked into their website Loved the simplicity of use and also was glad to know if I had additional questions I could call, and call I did Rado was very courteous and helpful throughout our conversation making me glad I had made the right choice in selecting them to come take care of our cleaning needs From the first visit not only are his team friendly they also listened to my needs and execute the best of services to our home They understand that a properly maintained home cleaned with the appropriate and best products helps keeps its value for years to come We are never disappointed and love the extra little touches they leave behind like the cute folded paper towel and toilet paper ends Many thanks to Rado, Shae, Tani, Kai and everyone at Hula Maids for always taking such great care of us every single visit

I have been a customer for several years and completely satisfied with the range and quality of…read moreservice. As an owner of an aging home, there are a lot of things to maintain and replace and it really helps when you have people who you can rely on and know what they are doing. They have replaced my window air conditioners, installed a screen door, replaced lighting fixtures, installed shelving, repaired, dry wall, adjusted doors, replaced door knobs, painted, and did a dump run. If you are not a DIY person, these are your people.

After reading good reviews on yelp we decided to get a quote for a bathroom remodel in hopes that…read morewe could find someone reputable. However it was the opposite experience as we coordinated through emails and phone calls. They scheduled the estimator to come between the hours of 1230 -130pm being that we are busy ourselves we had our parents come and wait during those hours. The guy calls my phone at around 1130 and says they are there knocking but no one's there? I'm like dude u guys said 1230? My girlfriend calls back and the person that answers the phone says that I gave them the ok to come early? In which I did not. Anyways very poor communication and did not try to call us back admit they came early or at least get the estimator guy back to give a proper estimate at the time they scheduled. Already starting off on a bad foot. Sent emails and no communication back what so ever to make it right. Our gf's parents ended up arguing with each other that they missed the appointment when they didn't miss the appointment the dude came super early. We told her parents not their fault guy came early before scheduled time. Communication and punctuality wasn't there.

Needed some help cleaning my condo after having the flooring replaced. Contacted Luxcation Maui…read more Responded very quickly. After discussing my needs, I felt they were a great fit. They confirmed my appointment the day before and showed up early on cleaning day! They did a great job getting all the dust and construction debris cleaned up and left my place looking amazing!! Thank you so much!! Will definitely be using them again!!

Room and bathrooms are very clean. Windows and mirrors no streaks were present. Everything was…read morelabeled so you know exactly where kitchen, linen and supplies were located. Unit was also cooled so it was comfortable and felt like home.

AllTech Professionals is everything I was looking for in a handyman. I would highly recommend…read moreAllTech Professionals, which is a family business. They just did a renovation job on one of my rental properties in Makiki. It included reflooring, painting, and numerous repairs and they delivered more than they promised. They are honest, reasonable, communicative, reliable, accommodating, and best of all hardworking with great quality workmanship. These qualities are certainly challenging to find in a handyman these days but I am happy to recommend them. I worked with Donovan, the foreman who kept in touch with me everyday and sent me photos of their progress. He is professional and super friendly and I appreciate how he met me at the hardware store, shopped for all the materials, and I paid the hardware store. This way I'm not making a blind deposit for "materials" bearing the risk of the contractor taking the money and running. Once a contract is signed they did require 50% Deposit on the labor cost but the work was already in progress. They're also fully insured. A neighbor in the same building was so impressed with their work that they hired them on the spot to have their flooring redone as well! I found AllTech Professionals on Yelp through their "Obtain a Quote" process. I love Yelp for this feature as it has saved me so much time on managing my projects. They responded right away, showed up on time to the appointment, understood the tasks without overselling, we worked on the written agreement and purchased supplies the next day, and the job started the day after and was finished in the estimated timeframe they promised. What's not to love?! Call Donovan at (808)208-1773. He and his brother Ben did an excellent job. They have operations on Oahu and Maui. Mahalo, Donovan and AllTech Professionals. I look forward to working with you again!

Mahalo Adam and AllTech Professionals LLC. Hired them to replace broken garbage disposal and…read moreinstall new security door. They were quick to respond to quote request and fit us in the following week. They were also able to pick up the materials we purchased from Lowes. AllTech Professionals showed up on time, did a great job, provided invoice and communicated well from start to finish. Looking forward to hiring them for my next project once the part comes in.

Great service priced right! Highly recommend this business. I use them for my office and home. My…read morecarpets look new and my couch has never looked better. Did some indoor and outdoor tile at makani Sands for us and we will definitely be using them again. Mahalo guys! Great local company, very happy!!!

Very fast and professional!…read more Thoroughly cleaned dryer vents in second floor condo, showed us videos of before and after. Highly recommend this firm!

Jubee was awesome. He was very thorough and friendly. He came on short notice to clean our dryer…read morevent and did an excellent job. We're happy to support a local boy.