We would never use this company. The customer service is abhorrent. After waiting 3.5 hours for the…read moretech to come clean our upholstery, I called the company and was informed he was sick. When I told them I've been waiting all morning and why didn't they call to inform me? -the response is " the tech is sick". When I wanted to reschedule the appointment, the rep said she would call me back after speaking to her manager. That was 5 days ago. To make the appointment, I had to give them my credit card number to reserve. I'm not saying CSI was involved but shortly thereafter I had to cancel my credit card as fraudulent charges kept showing up. An all around bad experience.

We've used CSI for regular carpet cleaning for years. They also do terrific cleaning services!!read more

Marjorie was amazing and punctual. At a time when it is hard to find cleaning services on island…read moreshe was readily available to accommodate my move out schedule and was cheaper than any other cleaning service I got a quote from on island. If you are looking for a quality move-out clean or a regular cleaning service I definitely recommend going with Majorie. Mahalos! George

marjorie got back to me asap and set up a date a month in advance. she came a wk before to assess…read moreand text me a quote the next day. the next wk she, her mom and aunt/sister? came at the time we agreed on and they cleaned my house thoroughly. i added some extras, organize my linen closet, clean my freezer/frig and my grdgrls garage play area for small added on fee. they were efficient, thorough and super sweet.. i will definitely be calling for their services again..

We may file small claims court due to their lack of service. It was hard to find a "professional "…read morecarpet cleaner. We found these guys before our last day in our apartment because a lot of businesses closed or moved after the Lahaina fire. We explained to him over the phone that we needed the carpet cleaned. He quoted us $500+ which we paid before he came by. Getting the carpet cleaned by a professional was a requirement when moving out in order to receive a full deposit back. Top notch said yes, no problem. We went to meet them at our apartment before we had to run errands and move a bunch of stuff. They left their vacuum outside of our door but no one was there because the guy made a "run to the store" or he was probably trying to avoid us in reality. I waited around a little bit but the guy took forever so I left but he had the access code. We came back later that night to finish packing up all our things and he didn't even touch the carpet! We asked him what happened and he said he could do it for an additional $125! This caused our "landlord" to keep a part of our deposit in addition taking an extra $700 for a weeks worth a rent! Landlord said it took them a week to get the unit ready which was obviously bullshit. He kept talking about crayons on the wall and grout in the shower. Last time, The grout took the maintenance guy 30 minutes to fix and the crayons couldn't have been more then 2 hours so I don't know where a week came from to get the unit rent ready. There was mold from the beginning! We had no choice but to do it ourselves with our own shampoo vacuum. My husband shampooed carpets for work so he knew how to clean the carpet well. The Landlord and this so called business costed us thousands of dollars taken away from us during our move! These guys are probably in cahoots to keep people's deposit money and make more money off the people who stay at The Breakers!

Beyond disappointing. I hired this team for a deep clean of a larger house. essentially all that…read morewas done was a dusting and floor sweep. This was entirely a management problem. the guys sent out a team of 2 cleaners for a nearly 11,000 sq ft house. We talked at length before the cleaning about the size of the house and what went into a deep cleaning, such as a scrub of appliances, baseboards, bathrooms, etc. they didn't even get to all of the rooms. The best part? while they didn't charge full price since not all of the rooms were attended to, i was hounded for an entire day and a half after as the manager tried to get an extra $100 out of us. I was angry enough that we had to spend $700 for basically a dusting of the house (some of it) and a way below par job at that. Terrible experience and wish we could get our money back.

Margaret and her girls are great! We had them clean our home today and Lani and Rachel were so…read moreamazing. So detailed and thorough, I was truly impressed. I am very particular with cleaning and was looking for a company that I would be satisfied with, Maui Cleaning Company is it! Our home looks and smells so beautiful! I give them an A++! Definitely will be using them again. Thank you Margaret and the girls! Very impressed!

Margaret wasn't interested in my business and wasn't very customer centric based off the…read morecommunication I had with her.

Kaley is super responsive with her requests for service. I had even asked for something she…read morenormally does not do(haul trash) and at first she said she could not. However, she then managed to find a way to make it happen. I would definitely recommend her services. Super happy with the move out cleaning she did.

Kaley is amazing, on time, super efficient, reasonable priced. She comes to dust, collects the…read moremail, runs the car when I'm away. I am so glad that I found her and knowing I can always trust her to take care of my house.

I had Franklin and his team do a move-out clean when we moved from our last house, and they did…read moresuch an unbelievable job that I was sad I hadn't scheduled them to do our new condo before we moved in. We've been here a few days and I just had him come deep-clean the kitchen and bathroom at our new place so that I could fully unpack. He again exceeded expectations! I think he's the most reasonably priced cleaner I have ever used, and he had both places looking almost new again! Franklin consistently goes above and beyond to deliver an excellent customer experience. I will be having him back for regular cleanings because he must use magic to get faucets, toilets, and cupboards so clean!

We had used Franklin twice now to do move out cleaning. The first time Franklin and his team did…read morethe work. This second time Franklin came out by himself since they were booked but we really needed his help and he made time for us. He did an excellent job both times. The first time we asked him questions and what products he used. He took time to answer our questions and show us the products he used to educate us. His price was very competitive and his work excellent. We highly recommend Franklin and CCCS Cleaning. BTW, he now can also do upholstery and carpet cleaning. He also does exterior window cleaning. Thank you very much Franklin for your service.

Disappointing lousy job on my car. They clearly don't know the definition of the word "detail"…read more Partially shampooed the carpet, didn't touch the upholstery, sand & dog hair along the door jams & even on the dash board cover, no wax job on exterior, hard water marks & dirty water marks on body & windshield, didn't vacuum glove compartment or center console, dust & dirt left in the vents are JUST A FEW of the examples of lazy work ethic. The Mom answers the phone & has to schedule for the grown son which should have been my first clue. She also made all kinds of excuses for the bad job. Never asked how could they fix it or make it better. Wanted to charge me $329 for what??? Incredible. The son, Garrett, & his worker even had a yelling fight in the driveway about rushing the lousy work/job they did. Nice business skills, guys. The young kid gave me attitude when I asked where my car keys were. Unreal. Lots of good detailers on island that care about the job they do & are worth the money. Beaver Detailing has no idea how to clean/detail a car. Don't waste your time with these jokers.

Garrett is a one man show and did a great job on my truck which had not been detailed in a year so…read moreit needed a lot of love. Since he does work alone, it will take longer than other shops and he does operated from his house, so it is very local style in a neighborhood.