Unfortunately after almost two years with this daycare, I can no longer recommend them. Our first year and a half was great. But recently there had been a revolving door of staff. Management is poor, disorganized, and plays favorites. They cannot hold a staff, specifically in the toddler room. My girls were once so happy to go and then it became a fight to get them out of our house, presumably because they were uncomfortable with the constant different faces. I was told on multiple occasions that my girls cry whenever the admin were the ones to being them in (as opposed to the teachers), which speaks volumes. We had multiple health related issues, experienced wishy-washiness in regard to rules and communication, and accusations of being on vacation for a time when we haven't been on vacation in years. The admin do not hold themselves accountable for anything and make excuses for things. The final straw was when one of them made my 2.5 year old cry at drop off, in front of their father, and would not de-escalate the situation. She still talks about this event. All of this is such an unfortunate turn, given the generally pleasant time we previously experienced there. Certain teachers were always amazing to my girls and helped with their various transitions, and that point still stands. But as they are no longer working at Kids Place, and only ONE of the original staff is still there, I can not on good conscience recommend this daycare. Beware.
Note: it's been over a month and I still have not been refunded. They are unresponsive to calls and emails And have now blocked my number. read more
