Alvaro greeted me at the front desk and quickly had us inside and playing. He also passed out complementary coloring books and was even washing the doors before we arrived in! My family loves Kids Empire and thanks Alvaro for making this visit awesome! read more

Very disappointing experience at the Montclair location. I understand there is a policy about outside food and drinks, and I have no problem following the rules. What I did have a problem with was the way I was treated. The person who identified herself as the assistant manager, Emily, approached me about my Starbucks drink. I explained that I was going to take it outside in a few minutes. I was not refusing to follow the policy, but she insisted that I take it outside immediately and told me that if I didn't, she would have to take it out. What made me more uncomfortable was the attitude during the interaction. I felt there was sarcasm, laughing, and behavior that came across as making fun of me. I also asked another employee for her name because I wanted to know who I was speaking with, and she refused to give me her name. I have visited this location many times and have seen other customers with food and drinks inside without being told anything. If the policy is going to be enforced, I understand, but it should be enforced consistently and respectfully with everyone. I am disappointed with the way this situation was handled and especially with the way I was treated by the staff today. read more

Amazing customer service. If we have any questions he was answer it right away. My kids loved coming here and will continue to keep bringing them here. read more

Awesome fun place for kids! Clean, organized and safe. Jacob C was great and helped get us setup read more

My baby loves playing at this place ! We come here all the time . The place is always clean

This place is always a good time! My kids range from 6-13 and all of them have a blast. The play area is robust. The weekends draw big crowds, but I have never seen it unclean. The staff roams around and are very friendly-shout out to Jacob! No outside food is allowed, but they have a lot of snacks/ drinks you can purchase. Tables and chairs are spread throughout the areas, all within range of viewing the play area. 10/10 for Kids Empire!! read more

Kids Empire Montclair - Indoor Playcenter Near Me - Montclair, California

So digusting is the only words to describe this place. I went to kid's empire with my little sister and both ended up in someone kids blood when playing and were totally unaware of it until my sister hand was covered in what she couldn't tell was ketchup or blood! Told a worker about it after having to wash it off our hands and clothes just to me told by a lazy that seemed high out of his mind "if u can tell me where exactly THEN I'll be able to" and didn't bother to come and check with us to where exactly so it never got cleaned the entire time the children were playing. A BIOHAZARD!!!! This needed to be taken seriously and I'm disgusted at the inattentiveness. Never will I be coming here again learn to hire staff that enjoy being around kids every staff there looks miserable read more

Kids Empire Montclair - Blood of SOMEONE KID on my pants all because I was supervising my little sister on the playground. - Indoor Playcenter Near Me - Montclair, California

I bring my nieces and nephew here often, they love it! There's a small soccer field within the big kids playground, the big kids playground has 2 big slides, there's also a space underneath the big playground where you can pay for the little ones to ride electric cars. Plenty of space for the kids to run around and stay entertained. There's also a little kid playground which is nice for toddlers and babies. Sometimes they turn off the lights, turn up the music and bring out their mascot which the kids go crazy for! The staff is nice and I've seen them make an effort to keep the space clean. read more

Camilla was great very helpful and friendly with the kids. I love the unlimited playtime and that we can leave to go eat and come back. We bought the play pass it was actually cheaper then paying for all the kids and we get 4 more visits for another time. Great value for your money. read more

Kids Empire Montclair - Kids empire playground - Indoor Playcenter Near Me - Montclair, California

Had such a great time at Kids Empire today! We ended up staying for over 2 hours because the kids were having way too much fun to leave Plenty of space to play, climb, and burn off energy. The staff was super friendly and made the whole experience even better. Definitely one of those places you plan to visit "for a bit" and end up making a whole afternoon out of it. We'll be back. read more

This is a BADASS indoor playground for older kids that can handle themselves & I think I'll definitely take my toddler back when he's older. One of my concerns is in the toddler area. At the bottom of the toddler slides there are these colorful soft blocks in a dark area underneath the obstacle course for kids to climb around. At the start/end of the area, there's a large orange block that's high up and it's placed under the LOWEST part of the ceiling with large metal screws. You have to go through it to get in and out and you have to crawl or worm your way through. My toddler hit his head pretty hard on that ceiling getting out of it, twice. And I saw a few other kids do the same. They need to replace it with a shorter block or take it out completely. Toddlers dont really have the concept of low ceilings + high blocks = crawling/worming your way through until they hit their heads a few times. As for the bigger playground, I tried to keep my toddler away but he got so excited seeing all the kids in there and went running. They have these big holes placed in the ground on every level near obstacle courses. If you're not paying attention, you can easily fall through. Which is what happened. My toddler fell through the first hole climbing up and I twisted my ankle on a different hole. So I'd be very very careful around the man holes placed randomly on ever level. Don't get me wrong, it's awesome for an active kid. But they have to be really careful. read more

Great service, clean environment and very fresh in here as. Camila had great service, the machines all worked

Had my daughter's birthday party here and Jacob was my party host. He was amazing and went above and beyond for us ! Was very helpful from beginning to end. We will definitely be coming back. read more

Mybdaughter loved the playground with the purple slide and dragon. She loves the slides and the jungle playground . Infant area is not too big but they are small, they will have fun read more

Jacob was awesome. super friendly and helpful :) place was clean. food was good. would recommend. read more

Jacob and Brandon were very helpful. The environment was clean and the kids had so much fun read more

First time here! Check in was smooth and seamless! Are kids wanted socks even though they had some lol. They were only $3! My wife and I were laughing because every 45 minutes or so it seems they dim the lights and have a person in a hippo do a little dance party! Music is upbeat and energetic. Staff were very friendly and always present on the floor. Definitely coming back! read more

Place looks very clean and the staff was very friendly. My kid were really enjoying the time having fun going thru the obstacles and slides.

Jacob was amazing and so attentive and made my baby's birthday party a success. We definitely will be having another party here. They made it all so easy. read more

Perfect indoor playground for my 3, 4, & 11 years old kids. Also, it's the good choice for kids' birthday party. Clean environment!!! read more

Kids Empire Montclair - Indoor Playcenter Near Me - Montclair, California

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Today was a really terrible experience. 1. Today we brought our son and daughter to play. At first, the cashier said children 18 months and older need to pay full price, then later said 24 months and older need to pay full price. In the end, both of our children (one is 6 years old and the other is 1 year and 11 months old) were charged full price, plus two adults. We were charged nearly $60. Honestly, the money itself is not the issue -- we just wanted our kids to have a good time. 2. The staff's attitude was very poor. There was no smile at all throughout the visit. At one point, a staff member even came over with a QR code and asked us to scan it to leave a good review. 3. The playground does not allow shoes, which we completely understand. However, the restroom floor was covered in water. Every time the kids used the bathroom, their socks got wet and extremely dirty. When we got home, we had to throw the socks away because they couldn't even be cleaned. 4. All the drinking fountains in the playground were broken. Drinking fountains in other locations were working fine. We didn't bring much water with us today, so our kids were very thirsty and we were forced to buy water inside. Outside food and drinks are not allowed, but other places do allow this. Overall, today's experience was extremely bad. read more

Came with friends group with kids. Kids and adults of all ages can have fun here. They only require socks instead of specific nonslip socks. All kids and adults have fun. We love the slides. read more

Been to a few of these kids empires. I like this one best. It feels larger than others, the equipment is better maintained. Place was clean but could be vacuumed throughout the day.... Staff was friendly and polite. They even offered ice packs and bandages to kids who got bumps. Overall would recommend this location. read more

My son love this place (me too ) My son love this place (me too ) My son love this place (me too ) read more

Kids Empire Montclair - Indoor Playcenter Near Me - Montclair, California

Kids had a great time here. staff was very nice and Jacob helped us out . Will definitely come back.

Great place to have a birthday party! Bathrooms were clean and the kids had a great time. Brandon was also a great help with the party.

This is our first time here as a family. With the rain and all, we needed an indoor play place to take our 2 year old. We love it! What's cool is that parents get to join the kiddos on the adventures as well, its an all around family-place. Customer service is great too, staff is kind, courteous and so helpful - ask for Javier! He'll make sure you're taken care of. Going to make this a regular stop for us. read more

Finally took my 2 year old here & we had such a blast! We came on a random Wednesday right when they opened & he literally had the whole place to himself. I think there was 1 little girl there for the whole 1.5 hour we were there. My toddler had so much fun running around and exploring! I didn't have to worry about any kids bullying him or getting lost or anything like that. Definitely recommend going during the morning/weekday if you can so your kid can get the full experience and enjoy the place. It was $20 for a kid, and 2 adults go free. *don't forget to sign the waiver online & to wear socks!!! I was tired within the first 15 mins! Lol read more

Camila and destiny were great when welcoming me in and doing check in. I appreciate all the staff here place is clean and staff is consistently on floor. read more

We had such a great time at Kids Empire! The play areas are clean, safe, and super fun for the kids. A big thank you to Cesar for being so kind and helpful, he really made our visit even better. We'll definitely be back soon! read more

Camilla and all the girls here were super helpful and friendly! Very nice definitely bringing my kids back. Nice and clean too

Fun place for the kids to play and the adults to hang out! Brandon was amazing and helpful! read more

Do you like when kids vomit? Do want to have a chance of of having your things stolen? Do you want to have a staff there that could give 2 craps about what's going on here? Welp! This is the place for you! You get all that and more! My wife was playing with our kids and she saw a young woman put on our backpack! My wife shouted at her that, that's hers. We told the staff and their reaction, "oh no" that's where it ended. I told them to check the cameras, "oh we can't do that" then what the hell are they for?!? My wife witnessed with her own eyes a child throwing up, she told the staff and pretty much gave a shoulder shrug. This is what you get when you hire teenagers, get some order in this place! It's a business! Have some sort of professionalism! read more

Nice staff, clean equipment. Lots and lots of tables to sit at. Approx age here is usually 2-10

Lisa is the best! She's a great representation for the company. We enjoyed speaking to her. We enjoyed our time here and our daughter says this is her favorite place ever!! Cleanest location we've been to and customer service was good. Keep up the good work....now if us parents could get a recliner or some lounge areas to chill on and some iced coffee it would be perfection!! read more

Kids Empire Montclair - Indoor Playcenter Near Me - Montclair, California

Brandan great service super helpful Very caring always asking if we needed anything. read more

Kids are having fun running around! Easy to let them have fun Easy to pay A great time read more

Came to Kids empire and and its amazing! We love to bring the baby's here. The environment is the best. Brandon, he is so kind and welcoming. We appreciate it. ​ read more

This place is pretty big, well lit, and pretty clean. There is a play area for lil kids and a different area for the slightly older kids. A couple of cool slides and climbing formats. They sell their own drinks and snacks here. Make sure to wear socks because you will need to place them in a box as soon as you come in. It's $19.90 for 2 hours I think. Pretty good deal. Lots of seating for the adults. If you need to bring some work or if you craft/knit etc, good place to get some stuff done. It's completely enclosed, only one way out. Great idea and my baby girl is having loads of fu ! read more

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Great place for kids and family. Friendly staff, clean environment. Dayna was friendly and accommodating. read more

Kids Empire Montclair - Indoor Playcenter Near Me - Montclair, California