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    Key Essentials The Sensory Spot

    2.6 (8 reviews)
    Closed • 10:00 am - 3:00 pm

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    Olive Vista Behavioral Health Center - Where they mistreated not only the people they care for but the families who come to see their loved ones.

    Olive Vista Behavioral Health Center

    3.0(2 reviews)
    5.3 mi

    I am very disappointed with the treatment my family experienced while visiting a patient at Olive…read moreVista Behavioral Health Center in Pomona. During our visits, staff were aggressive, dismissive, and disrespectful toward family members. This behavior is completely unacceptable and creates unnecessary stress and fear for both families and patients. A behavioral health facility should be a place of compassion, safety, and professionalism. Instead, we felt intimidated and unwelcome. Families trust healthcare providers to care for patients with respect and empathy--not to be harassed or treated poorly. Healthcare staff should model kindness and professionalism at all times. Disrespectful or intimidating behavior in front of patients can make them more anxious and undermine their trust in the facility. I hope the management at Olive Vista takes these concerns seriously and takes action to ensure that all patients and their families are treated with the respect and dignity they deserve. Families visiting a loved one should feel supported and safe--not scared. Unfortunately, Olive Vista failed in this basic responsibility. Be careful who you trust your family members with, even in healthcare. Sadly, this facility is funded through the county and UCLA. It would be very unfortunate to see it closed, but the ongoing disrespect, harassment, and mistreatment of patients and families cannot be ignored.

    Wonderful people. They really work hard to assist the patients and are very professional. Patients…read moreare well taken care of. I will recommend this place to anyone who needs mental health assistance.

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    Key Essentials The Sensory Spot - indoor_playcenter - Updated October 2026

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