Dr. Mauricio Bonilla is phenomenal. I have been to many healthcare providers over the years, and he…read moreis one of the best I've ever encountered. When you see him, he takes his time to make sure you feel heard, carefully listens to your concerns, and ensures you receive the proper care you need. He is exceptional at responding to patients and managing their care -- he answers all my questions thoroughly (and I have a lot!). Dr. Bonilla is extremely professional, knowledgeable, and kind. The level of care he provides is truly next-level, and something I wish every doctor strived to deliver. The nurses and office staff are also wonderful and incredibly helpful. They are quick to assist whether you're visiting the office in person, calling in, or sending an email through the portal. I can't praise them enough.

Amazing experience! Everyone is kind, helpful, and professional at the dental office. I want to…read moregive a special shout out to Mia! Her personality is very welcoming and she truly cares for all the patients. Before the appointment starts, she does all the prep work, and takes care of everything you need done. I always feel comfortable when she's around and holds great conversations. Knowledgeable, sweet, hardworking, and loves her job! I would recommend her anyday

I have been a patient of Dr. Reddy's for 15 years, and I truly cannot say enough wonderful things…read moreabout him. He has been there through some of the most difficult and life-changing times of my life. He knows my story, my family, my struggles, my losses, and everything I've had to work through over the years. Through all of it, Dr. Reddy has always treated me with genuine compassion, kindness, patience, and absolutely no judgment. He doesn't just listen as a doctor, he truly cares about me as a person. After 15 years, I have so much trust and respect for him, and I'm incredibly grateful to have had someone so caring and supportive by my side through so many chapters of my life. He is a wonderful psychiatrist and an even more wonderful human being.

I was outsourced here by my hmo stating that I'd "get better care". Better than what? The…read morepsychiatrist I was referred to is a nurse practioner. They charge for paperwork. Theres an app called Tebra that they have you sign into that now doesnt recogize my email or password. The office staff left me on hold for a very long time. They seem outsourced. I asked if they were in the office and guy said yes but I don't believe him. Even the recording that greets one is off. "Thank for call. We will be with you in momentary. Have day nice" wtf! If this place is peak mental health care than the world is in the toilet! If you are referred here you'd be better off standing in the middle of the street crying or screaming.

I'm only giving the 3 stars due to the front staff personnel. I've been in healthcare for years and…read morewhen the attitude is given by the front desk, it just ruins the vibe for the whole visit. It's my first time here, I try to get to the location and due to some insurance mishaps my appt location and time had been changed a few times. I arrived to the Crossroads location and quickly found out I arrived to the wrong one. Rushed over and even CALLED the front desk to let them know I was arriving late as a courtesy. As I walk in the front girl screening the appt just started repeating over and over how I was late and the tone was just annoyed right off the bat. Even another lady trying to come in was given attitude so quick too, but watched her as she picked and chose who to be nice to when walking in and out. ON TOP OF HAVING A WHOLE CONVERSATION ON HER CELLPHONE IN THE LOBBY out loud in front of us. Luckily they took me. Accepted my insurance and payment, the girls behind the window were a little nicer at least. The back office staff , especially the girl that took me back was much more pleasant. The conversation was there and the overall vibe was better from her. Finally seen Dr Baez. Super pleasant. Still took me in for my rather short 5 min visit and I was very satisfied. Point being, you can tell when you enjoy your job and when you don't. People can too.

Arrived early for my appointment, checked in and saw people coming in after me being attended to…read morebefore me. Waited over an hour after my appointment. This place is unorganized.

I don't know where to start. I've been coming here for years, at least 8-10 years. This place is my…read moresecond home. I know over the years and through the pandemic things have changed. Thee OG staff I do miss. There's two Drs and 1 remaining assistant that I cannot recommend enough. Firstly, D.O Daniel W Lane literally saved my life. I've been his patient for many years prior to him working here at this location. I've had a lot going on in my life over the last decade and he's been with me every step of the way. He's so passionate about what he does and helping people. He genuinely and wholeheartedly cares about people in general but especially us (his patients). He's so dedicated and committed to helping me in my mental health journey as well as my entire health. He's very intelligent, knowledgeable not only in his field (psychiatry) but medicine, and general medical practice. He's well seasoned. Thorough. Understanding. He's amazing at listening. He makes it a priority to really know you, how you think, your life. He never makes decisions without consent or my opinion. It's really a team effort type of treatment. He always wants to make sure i feel comfortable and safe. There's very few people in this world that I trust and he's 1 of them. When I'm feeling really depressed, spiraling, if something major happens or need to give any updates or just need support he's always there. I can go on and on about how awesome he is, how he's beyond an amazing Dr, how he sets an example of how Drs should really be and how we as patients should be treated, how he holds himself accountable and sets high standards for himself. Dr. Lane can never ever be replaced. He is a rare type. I'm so blessed to be a patient of his. He himself is a blessing. I appreciate him and hope he knows how thankful I truly am. Now, Verenice Dr. Lanes right hand "man" woman. Not only are they the Best combo working together, they complement each other but they share the same qualities and values. She really cares about my ( our us patients) wellbeing but she really loves helping others. I've relied on her countless times more like all the time. I can call her, leave her a message, an email and she always responds, she always shows up no matter what. She follows through. I'm beyond confident in her. The amount of support, the emergency sessions she's booked for me, the phone calls where I've cried on the phone, the endless amount of kindness and compassion and empathy she's shown. She also gives so much of herself. I'm so lucky to have her in my corner. I appreciate her as well. I honestly can't give her and Dr. Lane enough credit. Not only do I recommend on her, on any website, but to everyone in need of help. If you are lucky enough to be treated by Dr. Lane you will never ever want another Dr and will always compare every specialist and staff to him and Verenice. And for the Grand finale Amy Herter :) has been my therapist, my go to, my sounding board, my unconditional daily support system. I see her multiple times per week for years. Dr. Lane actually referred me to her for CBT and I'm so thankful for that because I couldn't have made it through, I couldn't have progressed thus far, I couldn't be a better person without her. She's non-biased and genteelly tells it how it is when needed. She kindly encourages me in my daily life taking in consideration all my health problems, my chaotic family and life problems. She celebrates all my small and big wins and talks me through life's challenges and disappointments. She has and continues to just sit with me even in silence so I can breakdown, ramble just so that I don't feel alone and feel safe to be so vulnerable with her. I never feel judged by her. I trust her so much. I'm comfortable with her. No matter what time or day I know I can always call her or text if I need her support. She offers so much. She's so friendly, she's funny, totally down to earth, she's brilliant. She's experienced in so many categories and life itself. She's very loyal. Very honest. Amy embodies all the amazing qualities as one would want in a friend by really setting thee perfect example. She helps me to realize how important I am in life and how deserving I am. When I can't find my purpose Amy reminds me of all that I have. I couldn't survive without her. For anyone looking for or needs or wants to try therapy HANDS DOWN you need Amy.

I have been seeing Dr. Robert Gordon for about 7 years or so. He is very knowledgeable about…read moreanxiety and depression issues. He is also very understanding about people in general. This office also has several psychologists on board and a large staff. My medicine needs are always taken care of whether it be a 3 month pharmacy or local. I recommend Dr. Gordon.

Been trying to call for two weeks to make appt but no one picks up or reply back! Emailed but it's…read morea bad email, are you still operating?

1 star for front office staff I truly believe Dr Norman…read morelamberty deserves all five stars which is the basis of the five star review but if it wasn't for him I would have been out of this place immediately. Being on medi-cal and finding functional medicine doctor has been life changing. Yes he takes other insurance. He gives me his time,knowledge and I have seen tremendous results seeing him. When I first found him after my first appointment the front office went a whole year without answering my phone calls or calling me back. Told it was a phone system issue. Now i finally got through this year and been back with him, the trouble still stands of reaching the office sometimes I have to call eight times a day before they finally answer or not; they never return a voicenail and my prescriptions are never filled when leaving my appointment. I've never had an issue calling my doctor to have my prescriptions refilled anywhere else and the front staff always blames the doctor, I'm not a complainer but they make me feel like I am a bother. This medication is important to my well-being. I feel like their front staff lacks compassion it's one thing that you're not greeted when you come in it's another to be put aside like it's not a priority when it comes to our health. They started doing blood draws and I told them I dont do well and they said I just need to not be anxious and when I started sweating and feeling dizzy they just sent me on my way I had to ask to sit in lobby which was so embarrassing for people to watch me while I try to pull myself together. I just go to quest where they lay me down and have ZERO issues with the blood draw. I have my next blood test in 2 weeks (3 months apart from previous) and have been without my prescriptions for a month. I am extremely grateful for dr lamberty but wish this cycle of having meds then being fully without them would cease and my care could run smoothly without worrying about trying to reach them. Last time I had to make another appt to see him just to get the refills this time I couldn't get an appointment before my follow up date appt already set. It is just irritating but worth it because the doctor is fantastic and the other doctors I have seen had very concerning treatment suggestions.

I've been seeing Dr. Narvasa for years now as my primary care physician. Dr. and her staff are the…read moremost nice and friendly people that I've ever met when it comes to healthcare staff. Anytime I have to call them on the phone or when I see them at the clinic, they always welcome me with a warm greeting and genuine concern for what I need. When I'm out of my prescriptions and need a refill, I call on the phone and speak with Maria. Most doctors would have you come in to see you just to get that extra fee, even if you've just seen them recently. But less than a minute on the phone and 5 minutes later, my refills have been requested and sent to the pharmacy. Thank you to Dr. Narvasa, Maria and her wonderful staff for making me feel like family when visiting the clinic and making a call to request for refills. I know I've called more than my fair share for requests. Not only do I feel like I'm getting the best care, but I see that the doctor always keeps up to date on the latest medicine as she goes to conventions and seminars. If there's a new medicine out there that would be better for me, she'll definitely let me know. If you're looking for a new PCP, make sure to visit Dr. Narvasa!

Dr. Narvasa is a pill pusher! Be aware! She is in the room for less than 5 mins and medication is…read morethe solution for everything. She doesn't make notations in the patient's chart about plans that both the patient and Dr discussed and agreed upon. Every time she sees you, it's like she is meeting you for the first time. Also, if you verbalize that you don't want to take the medication and you give her valid reasons, she scolds you and concluded by saying "well I'm going to put you on ...... anyways". Run, select another Doctor!!

If you want a physician who genuinely cares about you, see Dr. Wilbert Tsai. I've worked with him…read morefor over a decade at the hospital, seeing him helping patients get well and watching his excellent bedside skills. I also heard so many great things about him from his patients and even my own coworkers being under his care that I left my own primary physician that I had for many years to be cared under Dr. Tsai instead. He works along side his NP Lindsay who is just as great. Their team takes time to listen to their patients and encourage healthy lifestyles. You don't have to wait too long to get an appointment if you're sick. Their office is clean and close to home. Yenali was helpful scheduling appointments. Consult with Dr. Tsai and I promise you won't regret doing so.

Originally came reccomended. Doesn't return phone calls from patients or reference labs with…read morebilling issues due to wrong coding. Seems to be too busy. Cant get responses from messages left on office voicemail that were left during office hours as no one answers the office line and you are forced to leave a message that won't be returned . Find a different pcp.

Very caring took her time The staff was very nice and caring…read moreI would recommend Dr Stockford to anyone looking for a female doctor Clean office

Dr. Stockford has been my GP for over 20 years. She is easy to talk to, quick to listen,…read moreknowledgable, and trustworthy. She is pleasant, thoughtful, and kind. Rosemary, her nurse, is wonderful and authentically cares for the patients. They make a great team.