Pump was leaking. My husband called and spoke with Beth and she told him to take a picture of the…read moreleak area. He did and she told him the part needed to replace. I will HIGHLY recommend this business as they could have charged us to have someone come out charge a fortune but were honest and helpful. Not too many businesses would do this in todays wo

Spoelstra Pools is where you go for a lifetime investment. Tim was wonderful at managing the…read moreproject and my wife and I. He always asked what we wanted first, then would offer his perspective on what others have done based on their 60+ years of experience. The pool and hot tub is over built so you can use it continuously with low maintenance. Concrete Pools (and hot tubs) are so much easier and for a family that likes to entertain we definitely made the right choice in Spoelstra. Thanks for a smooth process, an amazing pool, and our family memories.

This company does a great job. They answer promptly, and are always quick to answer questions, and…read moreaddress concerns. If you have a pool that needs work done, or installed this company is your go to. They are not like other contractors, they were transparent on costs, and more than willing to help us out with figuring out our maintenance which was not even within the scope of the original project. They really go above and beyond for their customers, and that is service rarely seen in a company these days. Thank you, ACME Pool Team!

I paid him a VERY large deposit . He provided no service and no product. This was ongoing for 9…read moremonths. I had to get a lawyer and law enforcement involved as advised by my attorney. This caused me much distress and thousands of dollars in lost interest and attorney fees.

We had a new roof put on by Wes' company. The quality and speed of completion was outstanding. I…read morehighly recommend Pride Home Improvements.

Super easy to work with, high level of communication, very neat and clean…read more He makes it very clear what he does and does not do. (He made it clear that he does not work on water heaters as an example or other things that require a license to work on) The process was straightforward and simple: a written contract outlining the scope of work, payment structure, and details specific to the project. I highly recommend this company and would definitely use them again in the future.

I had to stop this contractor just one hour into a wood door installation project because the…read morequality was completely unacceptable. He actually cut the finished edge off a door to force it to fit (check the photos). His intention was to cover the cut edge with contact paper. He admitted he didn't inspect the doors before purchasing them and knew it wasn't quality work. I had him take the doors down and take them with him. I did not want to be responsible for getting rid of them. (see all photos). ​Although he agreed to return my deposit, I didn't hear from him for weeks. I then offered a generous $300 for his hour of labor installing the doors. I received a communication from him telling me he had too much money into materials and cited some random Michigan law about not being able to change your mind, despite poor workmanship. I then sent a last attempt certified letter to the address on his proposal, which he ignored. I am left with having to file a lawsuit to recover my funds. I would never trust this business or this owner. I have since hired a licensed contractor to do the job. What a night & day difference!! Spend the extra money to hire someone skilled & do your research. I never imagined I'd be in the position:(

Lots of product available, and very friendly staff! Great place to buy chemicals, or even a hot tub!read more

Wish i could do 0 stars…read more We bought our tub here many years ago. Good company, great tub. The years have not been kind. They ignored my calls for months requesting a service call. Do yourself a favor, call Acme Pure Blu. Great people, great company. They did a great job and came in under their estimate. And no, I don't work there or know anyone who does.

Had a hot tub emergency. 13F outside and the circulating pump quit. Had Caesar out the same day we…read morecalled. Had all of the parts in their van. Fixed for a reasonable fee. Thanks!!! Nice to know you're out there. Do t get your cape caught in the door though.

Very unprofessional. Missed scheduled appointments, could not handle basic administrative tasks and…read morehad overall questionable business practices. Strongly would not recommend.

The pump on our septic system stopped working, this was in a January cold snap. Tom from Shultz…read moreSeptic in Cedar Springs took the time to explain and advise me on what likely went wrong and what to do -- so of course I hired Shultz to do the needed work. Even though the weather was very cold, the company got the work done and quickly. My husband thought the price was reasonable. I was very impressed.

TERRIBLE!!! DO NOT RECOMMEND!! When scheduling the drop…read moreoff time, the person on the phone was so helpful and friendly, we thought we were choosing the right company. SO WRONG! We put out signs as requested to place in the right spot. They COMPLETELY tore up our yard and got stuck in a grassy area. Had to be pulled out and tore up a part of our yard that they shouldn't have even been near. They marked up our cement driveway as well. When we called to speak to someone after arriving home to this disaster, the owner was belligerent and rude, not apologetic at all. He said nothing was wrong with their service and that he fixed it himself. ABSOLUTELY HORRIBLE SERVICE!!

Getting started with Irish was easy and they were a reasonable price, not the lowest or highest. If…read morewe didn't have skylights I don't think their work would have leaked causing severe damage and we would not have noticed they substituted off brand materials. Irish didn't use all Certain-Teed materials as quoted and required by the manufacturer's warranty we paid for. With the complete roof installation, Irish quoted and installed custom flashing for our skylights. This leaked less than 10 days after install of a completely new roof in a home that passed a home inspection less than a year prior with zero history of water damage. They attempted to cover the leak by adding caulk and overall didn't resolve the issue or cover damages. We had to remove much of our dining room ceiling, decorative wood trim, and insulation. Irish offered ($2,400) which was less than 50% of damages and wanted us to pay them that same amount of money for materials to redo the work according to them the way they should have done it originally. We would have had to sign a NDA to receive this small amount of money. We chose to pay another company to redo Irish's work they way it should have originally been done. These repair costs were in addition to damages. During this process we found the underlayment installed by Irish was not branded Certain-Teed as quoted and required by the warranty we paid Irish for, it was substituted for Tri-Shield without permission. If you use Irish don't let them near skylights and check all materials to ensure it matches your sales agreement.

A serious warning to anyone considering Irish for a home project…read more I rarely write negative reviews, but our experience with Irish Roofing and Exteriors has been deeply frustrating, and I feel obligated to warn others. I hired Irish Roofing after a storm caused tree damage and water intrusion to my home. I reached out to Irish Roofing in November 2024 hoping to work with a contractor that understood both construction and insurance claims. Initially, their representative seemed knowledgeable and professional. He made valid recommendations to ensure my home was properly restored--including replacing water-damaged roof decking and involving a county inspector to verify compliance with building codes. But once that representative left the company, everything unraveled. My case was passed along to several people. It was made clear that the insurance estimate alone was insufficient, and the original representative of Irish Roofing agreed--in writing and in communication with my insurance provider (State Farm)--that more extensive repairs were necessary. We entered into the project with a clearly defined and insurance-approved scope of work--ten specific line items. Unfortunately, the work that was completed bore little resemblance to what was agreed upon. Instead of performing the necessary repairs, Irish's crew carried out what amounted to a superficial and inadequate 2x4 patch job. We had a clearly defined scope of work, line items one through ten, which was approved by our insurance company. However, Mike stated he had "a lot of notes... " Rather than completing the agreed-upon repairs, the crew did what amounted to an inadequate 2x4 patch job. Additionally, I requested the installation of a vent fan in the master bathroom. Not only was it left half-attached, but it was installed 15 feet away from where it was supposed to go. This level of negligence is unacceptable from any professional contractor. To make matters worse, they attempted to bill me for the full scope of work--even though it was blatantly obvious that the job was not completed per the agreement. Adding to the terrible experience, was the conduct of the project lead, who provided false and misleading information to our insurance company. He claimed, among other things, that our basement bathroom was improperly vented. The problem? We do not have a basement bathroom. This false statement, along with other inaccuracies, was cited by our insurance provider as justification to deny further coverage--an outcome that directly harmed our claim and left us with unresolved, out-of-pocket repairs. An inspector from the Ionia County building department--who got involved after the fact--confirmed this: the repairs were superficial and the documented damage was not properly addressed. As of now, our roof is leaking--further evidence of the poor quality and lack of attention to detail in the work that was done. Since all of this transpired, my calls and emails have been ignored, and the only "resolution" offered by Irish's president, Chris Flatly, was that they would waive the charge, as if doing shoddy work and walking away from the job was an acceptable outcome. In summary, this experience was not only unprofessional, but also deceptive and damaging. I would strongly urge homeowners to avoid Irish Roofing and Exteriors. Seek out a contractor who values transparency, honors their commitments, communicates clearly, and stands behind their work. Irish failed us on every one of those fronts. The bottom line: * They made promises and broke them. * They deceived me about involving an inspector. * They performed substandard work, ignored structural damage, and may have introduced new damage to my home. * They made false statements to my insurance adjustor, and hurt my claim * They misrepresented the job as complete and billed for it. Homeowners: Protect yourselves. Look elsewhere. Don't let Irish Roofing and Exteriors jeopardize your home, or insurance claim, like they did mine.