Let me just start and say that I am not an employee of this company. But if you need help with your…read morepool these are the people to call even so much that the person answering the phone knows what to do as well. When I call them up she first said try this first and call me back. Most of the time she's wright on the ball and it will cost you nothing. If it's where someone needs to come out then they still only charge you for the work and no add-ons. They never try to upsell you and just give you good service. Call them they are the best.

Very knowledgeable with respect to all things pool related. Eric has opened, closed and made…read morerepairs on my pool equipment several times. He takes pride in his work and offers trustworthy service.

Best price showed up on a Sunday took longer than expected and didn't up charge!…read more Would use them again and recommend to others

Hired to drain and clean my pool. Against my better judgement, I paid them in ful, cash. After…read morepayment they never returned to finish the job. My pool is empty and still dirty. Made several attempts to contact them but they never answer or returned my calls. Regrettably I have had to turn to the court. In addition, now my pool liner is ruined. Stay away from this company!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

Spoke with a manager to set up services, manager was rude and disrespectful the entire conversationread more

Would have given no stars if it was possible…read more It went horrible. He said it would be $450, which we prepaid him. Than towards the end we got an invoice for another $230. He said it was because it was more work than he thought it would be, but never discussed any of these extra charges with us. He also said that we knew it would be more than $450 because it was such a large job, but again that was not true he never discussed it with us that it would be more the $450. He was rude when we called to talk to him about it and got upset with us because we never came out to talk to him while they were there cleaning the pool. We were at work each time he came so how could we? To top it all off the pool was open but not completely cleaned. There was still tons of vacuuming that needed to be done and it was disgusting the way he left it. However, he told us he was done cleaning it and it was our turn now. Yes that's right he said it was our turn to take it over when it wasn't even fully cleaned. Not only did he not finish the job and demand we pay him more but I had to continue to clean my yard every night when I got home. He would skim all the stuff out of the pool and just throw it in my grass dead frogs and everything.

Called this company after another company royal screwed up the opening of my pool. When I called…read moreUltimate Pool the owner's wife was able to give me a couple of referrals for my above ground pool. Unfortuately, this company does not work on above ground pools but the customer service that I was provided was top notch, and because the owner's wife was so kind to me when I called I was able to get my pool in working condition through a referral.