I am a disabled Veteran, and I totally depend on my indoor hot tub to help with my daily aches and pains across my body. It stopped working and I started searching for a local Company to fix it for me. I found Hotwater DRx and when I called, they were very friendly and eager to help! They had very good reviews, which is always paramount for anyone I do business with. Jill, the office manager set me up with a time within a few days of Thanksgiving, for Ceasar the professional technician to come out and help me. He actually came a day early and quickly diagnosed my problem. He didn't have the part needed on his truck (with so many makes and models who would?) but he volunteered to drive a few minutes to the local Home Depot and grab one! He quickly and efficiently repaired my tub, and answered all of my questions patiently and professionally, even showing me how to do what I needed! He also noticed a small leak from a gasket, tightened it for me, and suggested that next time I drain the tub for cleaning; to call and he would replace them both for me! I was so impressed with his kind demeanor, attention to detail, quick work, fair prices, and total professionalism! If you have a pool or spa, you should definitely give them a call! You will NOT be disappointed! 5-star service across the board!!! Thank you Hotwater DRx!!! read more