Had a hot tub emergency. 13F outside and the circulating pump quit. Had Caesar out the same day we…read morecalled. Had all of the parts in their van. Fixed for a reasonable fee. Thanks!!! Nice to know you're out there. Do t get your cape caught in the door though.

Very unprofessional. Missed scheduled appointments, could not handle basic administrative tasks and…read morehad overall questionable business practices. Strongly would not recommend.

Terrible Experience with Lake Michigan Pool & Outdoor Services / Calton's Lawn Care & Landscaping…read moreLLC I strongly advise against hiring Lake Michigan Pool & Outdoor Services or Calton's Lawn Care & Landscaping LLC, owned by Aron Calton (or Aron Dean) and Leslie Calton (Fox). Our experience was nothing short of a nightmare. We were promised that our pool installation would take two days. We paid a $1,900 deposit, which was supposed to cover half of the yard leveling and pool installation. However, things quickly went downhill from there. On the Monday they were supposed to start, they didn't even show up until 5:15 PM and had no equipment with them. They barely did any work and over the next two days, they didn't show up until after 3:00 PM and still didn't get the yard fully prepped for the pool installation. Aron even admitted that he only showed up on Monday to "save face" because they weren't actually ready to start our project. Communication from their end was virtually nonexistent. When we tried to ask for updates, we were met with rude and dismissive responses like, "We will be there. You don't need to check up on us." To make matters worse, Aron offered to lay rock and put in edging around the pool for an additional $400 on the first day. We paid them via Venmo, and while they did go get the rock, they never came back with the edging. As if that wasn't bad enough, during the limited time they were actually on-site, Aron and Leslie spoke poorly of other customers, even going so far as to call some of them "Karens." This kind of unprofessional behavior only added to our growing concerns. The situation escalated on Wednesday when the crew began arguing with one another, and the project manager nearly got into a physical altercation with Aron because he was preventing them from doing the job properly. After that, we didn't see Aron or Leslie again. The crew showed up again on Thursday and Saturday, but the pool was never installed. On Saturday, Aron called the project manager and told him to abandon the job because it was no longer profitable for them. We were left with an incomplete project and had to hire a different contractor to fix the yard preparation and install the pool. In the end, we wasted $2,300 on a job that was never completed. Aron and Leslie stopped responding to our requests for updates, and we received multiple updated contracts that we never signed off on, with new terms and verbiage added. This has been a hard lesson for us, and we regret not doing more research before hiring them. I'm writing this review to warn others so they don't get scammed like we did. Please beware if you're thinking about hiring any company affiliated with Aron Calton, Leslie Calton, or Lake Michigan Pool & Outdoor Services / Calton's Lawn Care & Landscaping LLC.

I paid them $1340 for mowing my lawn. They came two weeks late and did 1/4 of the lawn. They came…read moreback 10 days later and did 1/4 again and then said they quit! They offered a $500 refund! Scam!

Kalamazoo Pool has been cleaning our pool weekly every summer for 15 years. They've also maintained…read moreall our equipment, replaced our pool liner, and last summer installed a new pool fence for us. Overall we've had a great relationship with this local, family-owned business. In general the pool looks fabulous when they are done cleaning it. More than a few times it has been jaw-dropping sparkling clean. Jan is always responsive to our phone calls with questions and issues. They've responded quickly to a few emergency needs. We've always relied on their knowledge and competence with pool problems. We are pool owners who are smart enough to know we would rather enjoy our pool but leave pool care to the experts. Thanks, Kalamazoo Pool.

Awful place to get service done. Payed a large sum to fix some equipment with which was never…read morefixed. They replaced parts and returned it only for it to still not operate correctly. Brought it back and asked how they determined the fault. They were unable to produce any information regarding their testing process and how they determined what needed to be replaced. They recommended replacing more parts at my expense despite them not being able to properly identify the issues. Reached back out via email and in the store and was blown off trying to find a solution or get additional information or old parts back. Sent them multiple emails and they have ignored all of them. Very shady and will not be doing business in the future.

Very poor customer service - rude attitude and misinformation. I called and spoke with a women who…read morewas kind and informed me that I could be scheduled within two weeks. I was told a manager would contact me with a date. After waiting a week and not hearing, I called back and spoke with someone new. Sue was curt, and slightly rude. She couldn't find my information at first. And when she did, she told me that I would be charged $175 for the first hour - which. Includes drive time. They are 20ish minutes away so I'd be paying $150 for them to drive to me. This is absurd. I was initially quoted around $200 total. Sue informed me that it could be $700!!! When I asked when I could be scheduled she told me that she couldn't give me a date and it would be at least another two weeks. Very poor experience. I'm extremely frustrated and will be telling everyone I know not to use Lakeside Pool Services

Alan and his crew did a great job on my pool this summer. In fact they are so handy, they have…read moredone other projects around the house during the year. Our pool has aged and was in need of some repairs. Alan was extremely helpful about industry knowledge and the general manufacturing of pools. He was efficient in finding great solutions that were innovative and smart. I would not hesitate to use Alan as my "go-to" guy for repairing and maintaining our property. He is reliable, cost effective and simply a really nice guy.

Aqua-Flow upgraded our well water treatment to give us great water quality at a price point way…read morecheaper than other water specialists. The install was a work of art as well; very tidy and neat. Perry knows his stuff and is the consummate professional.

Very nice and professional. Best place to get pool supplies. The little dog there is always ready…read moreto greet you at the door.

Our pool installation company is out of GR and contracted with Protege to clean and finish setting…read moreup our pool. After just a few minutes on site with Byron and I wish they had contracted with him to do the entire installation. Just a series of little things that made it clear he knew what he was doing more than the original electrician the GR company had contracted with to install the pump and heater. Competitive rates for weekly service going forward, plus open and closing. Has always been very responsive, even proactive in reaching out when needed.

From the owner: WARNING: Services performed by Protégé Pool & Spa may cause excess swimming, free time and…read morerelaxation. All which could cause you to experience excessive happiness, near or in your pool. If your enjoyment of your pool last for more than 4 hours immediately apply additional sunscreen, drink water, and invite more friends over. Pool Opening: Most Pools $250 Plus Chemicals Weekly Pool Service Basic: $100/mo Weekly Pool Service Mid level Service $145/mo Weekly Pool Service Premium $175/mo (Ask about our new customer promotions) Spa Drain and Refill $225 Plus Chemicals Spa Weekly Service Basic $100/mo Spa Premium $150/mo Rates listed above are general service prices. Prices may vary based on several factors including but not limited to size of pool, type of pool, organic material/foulage, pets swimming in pool etc. Please call for free quote

Has not followed through with my weekly maintenance even though I paid for the entire season. In…read morefact, there has been no weekly maintenance. He does not return phone calls or text messages. There is no way to get in touch with James.

If I could leave zero I would. No returned calls. Did not close my pool as agreed upon.read more