Great owners. Great service. Fair prices. I did have to leave a few messages on phone, but they…read morealways called me back timely. Very positive experience.

If you need parts, try to look elsewhere. They never answer the phone! We have left several…read moremessages and have not received a return phone call. Being the only "local" provider of parts for our brand, they are almost double the price of online stores. I guess when you have a captive audience you can do what you want. Good thing we are switching brands.

I used a friend's. It was Amazing. My pain level went down felt so healthy afterwards. I have had 6…read moreSpine surgery s. I feel so grateful for your product.

Love my sauna I bought from them 3 years ago. Then when I needed to service the Harvia heater Zoe…read more was very helpful and took great care to get me what I needed to fix the heater. Highly recommend their products and the health benefits are amazing.

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Ike took really took really good care of me with a new hot tub cover. Definitely going back for…read moreall my hot tub needs.

Ike Hykema runs Pools Plus in Holland. I have to tell you I bought my hot tub from Pools Plus…read moreduring the pandemic before Ike joined. Back then I would have given them a low rating. They were focused on building outdoor big ticket items like pools and had really poor mismanaged Customer Service. That has turned around immensely in Holland. Over the last couple years there has been a dramatic shift with a focus on service and thoroughness for safety and performance to a 5 point star level! Ike is professional, kind, humorous and most importantly a good listener. He meets his customers where they are at. He reviews important details more than once which is key because they can easily get you in trouble if you don't do things in the proper order. "Remember, when you refill your hot tub put the hose in by the filter area otherwise you can get vapor lock." Ike reminded me to use Purge, let is sit overnight, drain, refill and drain (2 times). That makes all the difference making sure you get everything out of the pipes after the first cycle of cleaning, getting you top notch for the coming season! I have brought in my hot tub products and he has helped me label them on frequency to put them in each week. If I don't need something he tells me. He also lets me know when certain products might go out of stock and when to plan ahead. It simply saves me money. Ike is inquisitive and gets to know your hot tub, your water and how you use your spa to maximize performance. If you have the time, take the drive to to Lakewood, Holland location and ask for Ike. He will treat you right and get you started on the right foot if you are buying a new hot tub or getting yours in top notch shape. They will evaluate your water for free! Even your tap water for your refill. I just emptied and cleaned my hot tub this weekend. I think Pools Plus should have Ike run all of Customer Service throughout Michigan and have other locations get the benefits of the Ike Experience! Hats off to Ike!

I buy chemicals only except when i have a problem and talk to them i get awesome advice. Money…read moresaving advice. We have a hot tub. Lots of work and having them close id a blessing. They even keep track of how much u sent for the year. Just called them for the 2025 total.

We've had Four Seasons do weekly cleaning and service on our outdoor pool for the past four years…read more We live in new Buffalo. They've been great at fixing the wide variety of service issues that seem to arise inevitably with a pool. Our weekly pool cleaner, Tarryl, is always friendly and helpful and we definitely like working with him. Typically our pool problems seem to come up at odd times and usually need to be dealt with right away . The Four Seasons service guys are very competent; which was absolutely not true of our former pool company. I give Four Seasons a two thumbs up!