Update: Do not use Mr. Roof for anything! They quoted another $2500 to finish the roof they were…read moresupposed to finish initially. I, of course, said no because we had already hired a different contractor. I have no trust in Mr. Roof because of how they treated me. They called about a week later to tell me they would drop materials off to finish the roof. I was confused and confirmed that they would not charge me, and the guy said they were not since it was their mistake. I let them finish the roof....they then promptly sent me a bill when it was finished. I'm very disappointed with Mr. Roof, and it's disgusting how they run the company in Grand Rapids. The roof is now done, but I feel scammed. I should have gone to arbitration or small claims, but I don't have time or money for their corporate shenanigans. I recommend any roofer over Mr. Roof. No one else could be this bad. I also reviewed Mr. Roof on Google reviews, and it is not showing up after a few weeks of it being up. It makes me wonder if they flag reviews they do not like. Original post: I would not recommend Mr. Roof. The company did not complete my roof and has been unwilling to resolve it by simply finishing the job. It was a mistake on Mr. Roof's end, and they are reluctant to take responsibility. Instead, they gave me a second quote for the missed section saying it wasn't "part" of the original quote, so I needed to pay extra. I already had the entire roof quoted and signed a contract agreeing to the terms, but they are not honoring it. What is the point of signing a contract if they do not complete the job? I'm not sure if this is something that should be submitted to the Licensing and Regulatory Affairs, BBB or if I should get a different contractor. Longer version: I was happy with Mr. Roof until I noticed they still needed to complete my roof. I saw a roof section that had all the old roofing patches, patches, etc. I contacted them about it, and they said they would look into it. They did reach out until I spoke with someone later at their office. When I finally received a phone call, they confirmed they missed a portion of the roof and would send me another quote to get it done. I asked why I would need another quote to have my roof done when it should have been completed the first time. I already signed a contract with Mr. Roof with the expectation that the entire house and garage roof would be shingled. I was just told sorry mistakes happen and that he can knock a couple of hundred dollars off the second quote. I tried to explain that Mr. Roof should hold up their end of the deal to have my roof completed, but they have not been responsive or seem even to care they messed up. My wife called the Grand Rapids locations office and got a runaround that went nowhere. We are still waiting to hear back on if they'll work with me or have some remediation. I am still unsure how they could miss a whole roof section and just walk away and give me a statement of completion. What would have happened if I did not notice and the roof leaked? Would they have honored their warranty or said they were not responsible for that portion of the roof because they did not shingle it? I recently called other contractors/roofers to see what they would do in this situation, and they said to keep reaching out to Mr. Roof to complete the job. I am still determining if that will happen based on the lack of response and their attitude on the phone. I may have to call a different company to finish what Mr. Roof did not.

we got gift certificates for Mr Roof a couple/few years ago so we thought it would be fine to have…read moretheir free estimate. the guy came over - the regional big wig - and he looked around our house (never actually went on the roof). Our roof was around 15 years old at the time. when he was done he swore up and down the street the roof wouldn't make it thru winter and for sure a second winter would cause masssive leaking etc. I better hire them to fix the roof now so that I could avoid costly damage and problems. We talked to other contractors and they said the roof was fine. I think it's been three winters since then and is currently raining as I type this. Guess what? No new roof and No massive damage. STAY AWAY FROM THEM!!

best roof service ever and I would not go to anyone else for roofing like I said over all great job…read moreguys

I can't say enough great things about Trident Roof Solutions and Scott Bradley! When our…read morecommercial flat roof kept experiencing problems and affecting business, I reached out for advice and Scott came highly recommended. He came right away and did an inspection. Scott and his crew were very knowledgeable. Calls were always answered very timely and you can tell by talking to Scott that they actually care about their customers and the outcome of their work. Scott takes pride in his work and experience as he should. He and his crew went above and beyond through the whole project! When it comes to roofs Scott and his company will always be my first and only call. You can't go wrong choosing Trident Roof Solutions.

They just replaced our roof. They were very conscientous, communicated well, and cleaned up after…read morethemselves nicely. In addition to the roof, we wanted some carpentry work done. We had several companies bid on it. Our confidence went up when the guy described in detail how he would do it--the others kinda scratched their heads and said they'd figure it out. They did excellent work in a very timely fashion.

We had Veenkamp come out to secure some flashing on our roof that was reported in our home…read moreinspection. Andrew came out, was thorough and responsive to our needs - even took care of the issues right on the spot. He also gave me some ideas for future siding replacement. Would definitely recommend and we will be using them in the future!

Fantastic company to work with. I completely forgot to give them all the praise they deserve here…read moreon Yelp after they installed a new roof on my rental property last year. From the minute I dealt with them in getting the quote to the end of the project they were awesome and reasonable on the price point. They will definitely be my first contractor to call for future needs and I recommend you include this company while getting quotes. A year later and the roof is great and they even dropped off extra bundle of shingles for future repairs to my home or rental property!

I hired Chris and his crew to replace very old siding and install new gutters on my home. They did…read morean awesome job! It looks wonderful! Also, Chris really cares about the well being and overall health of his crew. The timing was reasonable and I wanted it done yesterday! Lol! He did everything in his power to please me. Sorry Chris for my inpatient beha himvior. Over all, I would hire them again. Very reasonably priced. Thank you, Conrad Consulting! Beautiful work and workmanship! I give them the highest star rating!

we have used Allied Roof to repair and install new roofs on our Condos for years. Mike and his…read morecrews do a Very Good job with our Roofs. River Ridge condo Assoc

After using Allied Roofing for years when I was a realtor . I hired them to do a flat roof/porch…read morewith two doors opening on it. Their representative measured incorrectly and had to remove the two doors. They drywalled the inside house, which was fine. But left these black like tar paper coverings over the exteriors. And said that they would come back and redo it well it's only been Two years and neither the representative nor the owner will return my phone calls. Couple of times Chris said he'd meet me over there and then didn't show up. Does this picture look like a professional job to you?? Be wary of this company they used to be very good. I think they've just gotten too big.

Hieu Duong is very professional and is prompt with his responses. He's been able to fit us and our…read moreparents in within a day or two of us calling, and his inspections are free! He is very patient and thorough, and will take the time to explain everything in great detail so that we feel comfortable and familiar with the process. We will continue to use him and recommend him for all of our roofing needs!

From the owner: You're looking for a dependable partner to maintain your home's exterior, aren't you? HD Building…read moreServices is here to assist you in Wyoming, Kentwood, Kent County, and surrounding areas. Whether it's ensuring your roof withstands the harshest weather or enhancing your home's curb appeal with new siding, we've got you covered. Imagine the peace of mind knowing your home is protected by top-quality materials like Trex® and TimberTech®. We offer comprehensive roofing services, gutter protection, siding installation, and more--designed to save you time and money on maintenance.

My experience exceeded my expectations. My estimate was accurate for a roof replacement and…read moreinsulation upgrade. Every one was helpful, timely, and answered all my queries about the process and cleanup. Afterward I felt that I made a good choice in choosing this company and their products. I recommend them completely.

Replacing a roof is a major project, not to mention expensive, so it's a good idea to learn as much…read moreas possible about roofing, how roofing companies work, get recommendations, and obtain several bids before making a decision. The roof on my small 1950s bungalow was showing its age and had a few leaks over the years so it needed replacement. I decided early on that I wanted to go with a local company with an established record of quality work and offered a solid warranty. This criteria eliminated a lot of roofers, and I narrowed my choices to three companies that had solid standing in the community. All the companies I contacted had good reputations and recommendations, and the bids came in about the same. But I chose West Michigan Roofing, and recommend you do too. Edward, the Grand Rapids branch manager, did a thorough inspection of my roof and provided an in depth explanation of the process, the how and why of the materials that go under the shingles, installation, the shingles themselves, their crews, and warranty options. He did his homework before our appointment, arriving with overhead photos of my house and identifying areas of concern. It was a lot of information - some might say too much -- but it gave me confidence West Michigan Roofing would do a great job and stand by its work. They also offered a wider choice and quality of shingles than the other companies I contacted. Having a roof torn off and replaced is disruptive in the best of circumstances, but especially when you have a shared driveway as I do. My neighbors report that Dale, the supervisor and the work crew were conscientious and polite (I was at work while they were there). It turned into a two day job as the crew discovered there were three, not two, layers of shingles on the house. Yet the crew cleaned up at the end of the first work day, and when I came home at the end of the second day the only way you'd know they were there, other than the beautiful new roof, was the dumpster in the driveway. They also did a good job of protecting perennials and other plantings in my front yard. It hasn't rained (or snowed--it's June, after all!) since the roof was installed, but I can't imagine that there will be any problems with the roof. And in the unlikely event there are, I know West Michigan Roofing will stand by their work. I encourage you to contact them when you need to replace your roof. You won't be sorry.