If I could give a negative star I would give it a -5. The food was awfu. The pot pies was overcooked like it had sat in the warmer all day. The chicken wings were crusty and not edible! We had to throw it all out. i Won't be going back. read more

If you go through the Drive Thru, double check that your order is correct! My order wasn't correct. I called the KFC directly, the call was unanswered so I left a message with my contact information. They never contacted me so I gave them a bad review on their Survey! Customer service is very important to me! I understand that sometime mistakes are made, but not to contact a loyal customer (2-4 times a week) is extremely bad! I will not go back there and will give them a bad review on every social media site that I can find to send them a clear message! read more

Actually not a bad KFC, I've been here twice, and i love it because its combo'd with the Long John Silvers, so i always get at least one piece of fish. They always cook to order for me(probably because i only go there 10-20 minutes before closing). And they do a fine job. read more

Staff was friendly in the drive thru. They are working and feeding the community. Food was hot, fresh, and good! Can't go wrong with KFC!

your chicken tenders are expensive, dont effin give me dry ass tenders next time!!!!!!

What is wrong with this place? Every time I go, they tell me it's going to be a 40 minute wait for extra crispy. That's only after they find out I'm using a coupon. There was NOBODY there tonight and they had an issue with fulfilling my request. Ended up having to go to Redlands where they were efficient and friendly. This has happened on more than 4 occasions with the Yucaipa location. Never again. read more

I was very disappointed, ordered a la cart so everyone in my family could order what they wanted. Take out isn't cheap. There are expectations that should be met. The entire order was cold like it had been prepared earlier. The chicken was dry and tuff! I ordered 6 Biscuits and only received 2. It's sad because this location use to be the best one out of all the KFC's in area. I Will not be returning. read more

Only 4 stars because I only went through the drive thru didn't go inside BUT the guy Oscar was patient and very nice even though I asked 20 things. Our food was good. We were having a picnic at the park so we asked for napkins forks plates sauces the whole bit to go with our order and he was nice about it and gave us plenty. Thank you Oscar for not being rude like most drive thru workers. read more

I always try to give the benefit of the doubt to places but this is the last time. Every time I come to this location they are always out of chicken, they just sold the last of their current batch or I can get you chicken tenders or you have to wait 20-35 minutes for either Original or Crispy. Several times I've waited close to 40 minutes and the chicken is either pink or raw. WTF It's not like it's close to the lunch rush hour or closing time either. This is at various times between opening and 4 in the afternoon. When they see the chicken is getting low toss more in. Needs better management or supervisors or Better Training. Some employees are Happy and feel bad but it doesn't make up for them doing this constantly. read more

I've never been to this KFC but did so today because my mother Inlaw loves KFC. The service was great, the lady attending me was really nice and very helpful since I didn't know exactly what meals they had. My food came out promptly and they even gave me a free cookie for my little one. Parking is not the best since they are doing construction. A very pleasant experience. read more

I normally love going here and I do normally go through the drive-thru. Tonight my family and I went inside to eat before a family night. We sat down to eat and after waiting for our food for about 10 minutes, we started to eat for 5 minutes and around 8:59 the manager comes up to us and said, "you'll have to leave. We close at 9 and can't have anyone in here after we close." And we all thought he kidding, but he was dead serious and just walked away. We have never ever had such rude service anywhere. He didn't even ask or warn us to leave. It was just so rude and disrespectful. read more

This place is horrible and I would not recommend it to anyone! For three of us to eat it cost $33 and the food quality is terrible... We ordered fish and chicken. It was really greasy which was expected but the taste was horrible. You could barely tell the difference between the two... Costly place to just throw away and leave hungry... read more

Only 5 stars since I did not go into store. Using the drive thru service, ordered 2 varieties of fried white chicken breast family meal with 4 sides. What can I say but this meal met all my expectations, chicken cooked just right, moist and delicious., not greasy. The sides were perfect, the cole slaw had extra flavor that I did not recognize but delicious, perfect amount of dressing. The only thing negative was fact I didn't order enough biscuits they were also delicious. The drive thru attendant was courteous and efficient what more could you ask for. read more

Randylee was an excellent drive thru guy! Really good service and an attentive worker. The other workers were amazing as well! Definitely going here again! :) read more

These people are crooks on nov 22 at around 1100 am to 12 noon i got a 20 dollar fill up.well today on 24 i checked my account and kfc young lady stold 20 extra dollars of my money from my debit .i called bank to cancel trans action and i went to kfc .manager wont be in till 4 pm.what kind a manager comes in at 4 pm .well iam pressing charges on the theif .monday .i will get to bottom of this crook.i wrote to corporate .lets see if they care dout it read more

We have been eating at KFC for as long as we have been married, until recently we were happy with the food! I ordered to go the 2-piece white meat chicken comes with one side only. I also ordered the 2-piece dark meat leg & thigh comes with 2-sides. I asked the clerk if they could keep the biscuits & get another side! No, she said, OK then how much for a side ($3) what! For that small scoop of mashed potatoes! No. Then when I got home & open box, I laughed, the dark meat grilled leg & thigh was very "Tiny" like a Pigeon!! Then opened the white meat box & that had too much krispy & very little meat (Pigeon size) for $5. I can get a rotisserie baked chicken anywhere! Mashed potatoes are cheap, why so much at KFC? They are a rip off!! Popeye's, or Von's & Staters a much better deal! Also King Polo is a better deal. read more

So I live where there are no Long John Silvers restaurants...but have great memories. On my way to Palm Springs on I-10, I decided to jump off at Yucaipa and come here. It's a kfc long johns combo, but the kitchen has two sides so they maintain the two types of taste. I had one piece of Long Johns chicken, one fish and crumbs. Ya gotta ask for crumbs!!! Mmmmmmmmm...crispy, perfectly cooked, and with the Malt Vinegar squeezed on the fish and chicken, it was heavenly!!! It brought back great memories, and the crew was great!! For fast food, it was five minutes to fairly fabulous!! Ya gotta go inside tho, I think they only serve the KFC side in the drive thru here... read more

I give this 1 star only because the woman who took my order was somewhat nice. They are very slow here, we waited over 30 minutes for our food. Purchased a 12 piece family meal with the new cinnabon bisquits The biscuits are over rated! Our food was terrible, not only was it cooked in old oil it was cold!! Very disappointed because we like KFC!!! Now will have to find a new one!! read more

Went thru drive thru, ordered the 12 piece family strip meal and a half Gallo of strawberry lemonade. Food was fresh hot and so yummy. Not to mention the young woman working drive thru was really nice! Great service, hot food, friendly staff! read more

First I want to say I have never been to this KFC, so I decided to go today and order a $5 Famous Bowl fill-up which was amazing to eat during my lunch break and I ordered a Nashville Hot Chicken Little with extra mayo which instead of a Nashville Hot Chicken Little I received the original one. The lady I spoke with in drive thru was kind and repeated my order and everything was correct, but as soon as I get back to work getting ready to eat the Nashville Hot Chicken Little, it turns out to be the original one which I did not ask for. Don't repeat my order correctly, if you're not going to make it correctly. I had a simple order. I can't go back to the KFC now because my break is over. Thanks for a "great" lunch... read more

Tired of going here they always run out of food. Try to give them a chance and they always let me down.

Just have to say I don't eat food very often period so usually it's because I'm in a hurry or very hungry and don't want to cook. Love KFC especially this one. I called him an order as my partner went to pick it up. The judgment on the line was very informative, respectful, and change of time. you can hear in the background how busy they were but you cannot tell that by the way the worker patiently took my order. I called in my order at 9:27 they close at 10. I expected to get somebody rude and short with me But instead he was very. pleasant. The order was perfect read more

Really bad customer service! The guy to me to wait 5 minutes when o got up to the speaker...on top of an already long wait.

Been going to KFC in yucaipa over 30 yrs. and they still the best fried chicken in town. I know when I go there the chicken will be cooked correctly, and my family will be content. read more

This location has a hard time keeping the food they advertise on the menu prepared,Three out of four visits in last month I couldn't purchase what I wanted off the menu,The last time I was greeted with all we have is chicken on the bone! So the next night I decided to try the Long John silvers side of the menu as to not stress them out too much by ordering chicken,I was told anything off that side of menu would have to be prepared and I could wait 15 minutes! So maybe call ahead and see if they are serving the full menu before going. read more

It is like biting into a bunch of lard. We had the original recipe and we will never go there again.

Purchaced a deep fried turkey for Thanksgiving. I expected a tender wonderfully spiced turkey. It was dry, tough and not very flavorful. The stuffing was not very good either. Very salty. Was so dissapointed. This is the first year KFC offered deep fried turkeys. It should be the last. read more

I can't emphasize enough how horrible the service is!! Either my order gets fucked up or they forget the drink. Horrible attitudes even when they obviously mess up your order and you have to go back in. The manager is a joke and hides in the back when you ask for him it's just all around shitty service. DONT GO! read more

am very upset with Kentucky fried chiken, my son bought a sandwich, EC crspy Col and something else, it was the only thing he eat after working today 12/08/2019 4:04 pm and half an hour or less began with severe stomach aches, vomiting and diarrhea, (food poisoning) tomorrow I will go to complain to the restaurant because I don't want this to happen to anyone else read more

Is it just me or does the drive thru menu not have very many choices? I was forced (lack of choices on menu) to ordered a 6 piece chicken tender combo that cost me $10! And it wasn't even fresh. Chicken strips hard as a rock and the pieces that DID have meat were chewy. read more

Well, it seems like my feeling are the same as many. I never get the right order. Recently, they were out of grilled thighs. Once before, on a to go order, they didn't give me one of the sides dishes. And has happened other times as well. It's the only KFC in the area. They also DO NOT give sr. Discounts. SHAME ON THEM. read more