We were given no napkins nor eating utensils. How disappointing this was for us. To pay $50 for these meals is really not worth it. I believe in giving kudos and if I could give them a zero I truly would. We will never go another KFC ever again. read more

KFC - Menu display - Fast Food Near Me - Yelm, Washington

See all

I come to this KFC all the time. Food is delicious. We got napkins, sauces, desserts, butter, honey and everything else so fast it would make ya head spin. Keep up the great work folks. read more

How does a chicken place run out of chicken? If I could no star I would. I spent $112 dollars and the store wanted to give me wings in stead of breast. Trying to get your money back is a hassle as well. I was told to check my email from time to time. Unacceptable! Save your time and money. read more

Another wrong order through the Drive Thru and I thought it was going to be good because the lady at the window was just so nice! I ordered the Big Chicken Sandwich meal with a nacho cheese sauce on the side (since they're a Tacoma Bell /KFC location why not) for my fries. The lady at the window gave me my drink, looked briefly into a bag and handed it off to me. When I got to the 1st traffic light i reached in to get a french fry and there was a solid box inside. I opened it and saw 3 chicken thighs. 2 drumsticks, a biscuit, and mashed potatoes. Not what I ordered. I did turn around this time because I was close and they gave me my original order with no questions asked. I like this place, but it needs to be more consistent. read more

Food not hot and dry, service - let's just say the cashier taking out order looked like she was ready to cry - ambiance - there wasn't any Hardly had to wait not busy at all which was a shocker but maybe not as the fried chicken was dry and not hot, mashed potatoes and gravy had to heat up in microwave after less than a 10 min drive home. To go bad not even hit in the lap for the ride home. The biscuits were like hickey pucks, cold and hard and dry. Tried breaking one in half and it crumbled into pieces. Gross will not be back as this is not the first time. Have a second chance but never again read more

I have immune system problems and need to order in drive through. I always go through with my family they order theirs and I order mine they are separate orders and separate bags, never have a problem anywhere, but they refused to serve me in this drive through. Very discriminative business practices and bad policies. I won't be going here anymore read more

I saw pretty much only negative reviews but still gave it a shot. We got everything we ordered, utensils, napkins, straws, and didn't even ask! Which is a good thing considering the reviews prior. Everything tastes and looks perfectly fine. Girl there was nice too, we asked for water cups she didn't care and got them for us. Not a negative experience for us but I can see how it easily can be with fast food chains. read more

Very dry chicken...they ask what sauce you want but never give it to you.... Everything felt old. I get it's fast food but when you have them prices you need to at least up the quality. Can't be charging so much for food and give the lowest quality possible...The cashier was nice though. read more

Went through drive thru this afternoon, Got the Big Box . Love the coleslaw & mashed potatoes and gravy.. wanted a large drink, they were out of large cups, the cashier who took the order was nice and friendly.. The drive through always seems slow... the only complaint o have is I would have liked my items that I got put in a bag , instead of handing me the straw, napkins and sauces loose in my hand... read more

Every time I order from you guys you mess up my order then I call and how convenient your phone does not work.

This place is absolutely ridiculous. We ordered a Fall Feast: eight pieces of chicken drumsticks. 12 KFC chicken nuggets, one large mashed potato with gravy, one large creamy coleslaw, one additional large side, and five fluffy buttermilk biscuits. What we got was 2 breasts, 1 wing, 3 drum sticks and thigh. No chicken nuggets no creamy coleslaw no biscuits. We got the large mashed potatoes with gravy and we got a large macaroni and cheese that's it. To top it all off we tried to call and kept getting hung up on. So needless to say this place sucks. The food was fine but customer service yeah whatever. Also the coupon we had was supposed to be for $28.99 they charged us $32.99. read more

Broken Fountain Machine No Napkins with food eaten with hands No Cutlery for famous bowls ordered would not recommend going here, worth driving to Lacey or Puyallup locations for actual service fitting of the rising prices read more

Came last night with a large order in the drive thru and the wait was a bit long but expected. This location is Always packed inside and drive thru. So the wait wasn't unreasonable. Upon getting our order delivered to our car with an apology for the wait we were asked to save our receipt and come get the same meal again free. Well we came in tonight and not only did they do as promised the Manager personally came to apologize and thank us for our patience. We always have wonderful service here and cannot believe the kindness and professional of the staff. They are always amazing and the kids feel like they are getting the ROYAL treatment. Thank you KFC! read more

This location is in need of supervisory/management training. Don't go here, just don't. The evening supervisor has horrible customer service skills. Either KFC is not coaching their management teams on how to run a great franchise with good customer service or this lady just ain't right for the job. read more

don't buy food here their prices have doubled in the last couple months to get a 9 peace chicken strips for 9$ now it's $19 for eight rip off run the other way and they're slow. Buy four pizzas at Domino's for this price that would feed two families instead of eight pieces of chicken that would barely feed my big old butt read more

This is one of the worst places for fast food in yelm. Constantly messing with online orders, very slow service, my order has been wrong every time i go there and its so "busy" it will take you another 30 minutes to fix your meal. They turned off their google review feature... cuz they know how crap it is. read more

Too expensive and the food not as good as it once was, for a 60 dollar family bucket I expect hot fast food. The size of the chicken has gotten smaller too read more

15 dollars a meal. No napkins no silverware . How do you eat mashed potatoes with no eating utensils? No butter for my biscuit. No napkin to wipe my hands on. Im done going there. read more

This is the last time I will ever eat at kfc,after dealing with dry,old chicken,missing food in order from drive thru, paying expensive prices for food that is not quality or getting chicken that is supose to have a Pacific number of pieces in it and when you openthe box you find pieces that look like it was pulled from the side of the oil vat thats been sitting there for a few days and little hard crunchy pieces that count as a full piece of chicken, or sometimes your order is missing chicken, I work hard for my money too, it's a treat to go out to eat, but with the price of going thru a drive thru these days, and the quality of food is no longer a treat to my family, but it also seems that the times I have eaten at kfc that some of my family members have complained of getting diarrhea and painfull gassy stomachs and talking with other family and friends who have also experienced the same problem, I still eat deep fried chicken ,just no longer at the yelm kfc read more

We tried KFC again after waiting for them to fix multiple issues. There is no hope. The mashed potatoes and gravy are chewy with chunks and the biscuits are hard as stone. They did not provide any dipping sauces after requested. It sucks living in a small town, especially when the few options we have for food are so horrible. read more

Staff today was rude lazy and out of everything. They had the lights off 30mjnutes before closing and turned them on when I pulled up. Then we're upset that I asked them for fries as a side order. I ran a kfc for 6years, and that's bs. Young staff closing fryers down early and pushing old chicken and old sides. I know the deal and have let go plenty of this type of employee. Corporate/ or owners need to step up and call out there staff for this type of behavior. Because they are sacrificing service/business because they're lazy and wanna go hang with their other coworker/friends who got off earlier. read more

Drive through. Biscuits were like rocks. Not edible. Chicken was dry and overcooked. Tasted like it had been sitting for hours.

Make sure you check your orders. Nearly every time I go something is missing. Today it was their Chicken Sandwhich, previously it was the drinks. I get that it's my fault for not checking, but still. You tend to trust that they will get it right when they tell you are good to go. read more

Horrible food! Save your money or drive to Lacey if you're looking for KFC The chicken was more breading that chicken. You will crack a tooth biting into one of their biscuits! This is not a one time experience either - I've been there three times and every times it's the same awful food! read more

Every time and I mean EVERYTIME we have tried the Yelm location, the order has been messed up or the staff is rude and inattentive!

Not our usual choice for food. However, my husband wanted to have it while watching the game today. He ordered a bucket of chicken with sides. First they gave him an individual meal. He straightened that out. They handed him a bag of food. He gets home and he doesn't have his potatoes and gravy. The chicken looks like it was thrown in the bucket, the biscuits are underdone and they totally keep the rest. He was so upset as for some unexplainable reason he loves their mashed potatoes and gravy. Can't recommend it. Go to Safeway for their chicken instead. read more

slowest drive thru i've ever been in. currently going on 20 minutes as I write this. i'll post a pic after i'm out for better idea. the lobby is closed for some reason which I can only guess is understaffed and/or laziness. there's 11 cars behind me, most have tried to go inside first but the door is closed. mind you it's only 8pm. read more

KFC - hours - Fast Food Near Me - Yelm, Washington

See all

Usually kind of busy during dinner time but it's a great place to go and enjoy a nice meal either by yourself or with your entire family.

Great service casher takes orders really friendly and has a can do attitude and has very friendly employees with great food

Bleh! Every now and then my husband wants fried chicken. Why we go to KFC I will never know. I am certain the Colonel wouldn't be pleased with the quality of food that is served nowadays. No bueno! read more

This is my favorite Taco Bell around. They have amazing service, wonderfully helpful and friendly staff, and the dining area is always impeccable. We use to go to the Spanaway Taco Bell and have had nothing but issues, never had an issue here. 10/10 would recommend read more

If you have anything to do the same day you are thinking of stopping here I would recommend canceling or picking a spot that believes in delivering their fast food within the same hour window that you order it. With less than 10% of the seating taken and only a couple of cars in the drive through I am surprised that I've been here 37 minutes waiting for 3 pieces of chicken and a side..... this place really is pathetic.... read more

The worst KFC I have ever been at, and I love KFC chicken! The chicken seems like it was not cooked right, meat usually almost falls off the bone, but not here! The price on my order has changed three different times for the same order? I take out chicken to go now from Safeway of all places, there's is much better at half the cost! read more

My experience sound very similar to other people's when I read their reviews. I came in on my lunch break for a quick meal. After waiting over 5 min for my order, I was told they were out of Original Chicken cuff it should be another at least 15 minutes or I could have their extra crisy or she could ask her manager if I could have a refund! None of these works because I don't like their extra crispy, and I kindly explained it was my lunch break and I highly have time to wait. Now it's almost 10 min later and I still have no food!! They didn't offer to give me the rest of my meal and then bring out my chicken....nothing! Now my break is over and still no food!!! This is beyond pathetic! I won't be back.....they've lost my business and I'll spread the word too! read more

Terrible service always a extra wait because they do not have chicken prepared and management does nothing to take responsibility or action to better the restaurant I have given them multiple try's with almost always the same outcome I hope things get better but I will no longer waste my time and money at yelm KFC read more

Not quite sure why this place stays busy, maybe it's because there's not that many places around for "quick" service. Nearly every time I've come to this location they've managed to mess up my order. I usually order the original grilled chicken from KFC but I've come to a conclusion that this place serves chicken with muscular dystrophy because there's no meat on these bones. They're always low on grilled chicken, white or dark. This time they charged me for grilled chicken breast which I asked for but since they ran out they gave me 2 chicken wings and 2 legs... All which must have come from a starving Ethiopian chicken. This place is combined with a tacobell which I haven't had any problems with but I am writing this review strictly on the KFC side. read more

One star is not even right. Worst ever KFC i've been to. Slow and manager was there and does not even bother observing nor correcting their slow workers. Poorest branch in customer service read more

Really..."sorry our cooks didn't make any chicken bits...sorry" That was the prelude to this story. So I pull up for a simple order of 10 piece chicken bits meal, with a mash potatoes side. I added coleslaw for myself because it's one of the things I like there. Then after waiting at the drive thru window for 5 minutes the cashier girl said that to me. Then asked me to sit outside infront of store. All good and all but now it's been 25 minutes and I'm getting a little upset at this. read more

Stopped by to pick up a quick meal on a Saturday. It truly was one of the worst meals we have ever had. I had the 3 piece chicken tender deal. It was so fatty and grisely that I had to throw it in the garbage. A few minutes later my husband said "I don't think I want that food again, it was so fatty and so greasy". Needless to say we won't be eating there again. read more

while the restaurant was clean and the person who took our order was pleasant our chicken was very dry like it had been there for a long time I don't know if I really want to try it again very disappointed read more