Ever since the implementation of curbside during the ladder stages of COVID and vast improvements…read moreof the app this store has actually done really well. This store is not perfect and some employees really need to be pulled aside and talked to about their professionalism. Since I am an impatient person and I hate going through drivethroughs anyhow. We use curbside almost exclusively. Aside from the added convience of curbside, it is easier to have issues fixed with incorrect orders and you don't feel trapped like you do in the drive-through. The one real consistent problem I am seeing is the front counter being unattended and people in the kitchen don't pay attention to the monitors so waiting does become an issue. The other issue I have is with the fact that there is too much of a reliance on the Kiosks for orders. Those two things really are taking the service out of customer service. The one thing I can say is that the people we have dealt with have been very kind and curious (even though one of the employees reamed us after he was reamed about an order we had). All said and done, this really isn't a bad store if you just take the time to learn about how they work and who you talk to and don't. The ones who are great with customer service are the ones).

Service, no one is ever at the front counter, slow service. Ordered at 905 am 918 came out, was…read morewarm at best. And no more refills. I plan to make it my mission to get people to eat at Jack in the Box, they my be as slow, but the food is hot and I get as much as I want to drink. Please note I saw a employee take a cup back and refill it before they left for break or for the day.

I always stop by here everytime I'm in Yelm. Rey Burrito spicy is all I need to say! Someday I will…read moretry other great looking menu items.

So excited to see that they are getting their own restaurant. This is our #1 place to eat in Yelm…read more The service is warm and friendly, the food is excellent and the portions are filling.

Yea don't go here they took a bit out of my burger!!!tried to call but of course they never answer…read morecause the only have 2 people on staff constantly. I want my money back and some jack in the box this shit is disgusting

The staff are super friendly and pretty quick with orders plus the food is always hot and fresh…read morewhen I go. So far no bad experiences yet! I also like the friendly atmosphere as well!

First time using this drive through and also or first time trying this location out!…read more #1 slowest drive through yet. Painstakingly slow. So slow that before, during, and after the ordering you can put your car in park! #2 the window is not where you get chatted at. Normally they keep the window open and converse with you or well you get your food and go. The young man did give me my four drinks and then when the window shut, a young girl proceeded to have a conversation with her back towards me for about 8 mins. Then when the young man did return with my food she stayed with her back towards the window and never once said anything outside the window. #3 the freezes are $1 between 2-5 p.m. I wanted to order two more but as we waited no one realized that we were trying to get someone's attention. Maybe they did, but ignored us. I started the order at 4:37 p.m. I finally left at 4:58. From start to finish... I don't care if they're training, teach your employees to care about the customers, not the new cute guy that we obviously could see you flirting with and with your back turned to me. #4 food is still good. No need for a change for that at least!

We were stoked that TB opened up again! Unfortunately after a 40 min wait, this was my taco &…read morechalupa...It's comically sad.

We completely enjoyed our breakfast at Ma and Pa's. Our server was cheerful and knowledgeable of…read morethe menu. The decor was quaint and farm house themed. The menu had something for everyone and everything we saw looked great. The restaurant is in a strip mall and easy to find. We will be going back on our next trip. I apologize for no pictures, phone died!

Oh my small town yum! This is the spot! Portions are huge food is hot and flavorful!…read more We did the pa player the country friend steak sausage graveyard with the potatoes it was amazing! And steak and eggs combo- perfect medium rare excellent seasoning and the hash browns were crispy just as requested- fresh OJ and hot coffee! The server was slammed with a rush yet managed to be on point friendly and absolutely top notch customer service- you felt like part of the local regulars even on this first visit! Absolutely will make the drive to eat there again!

The prices were a bit high for the food they serve but having said that I LOVE their ice creamread more

The food was OK had bought four chicken tender boxes asked to have them put in a bag at the…read moredrive-through window. The girls said they didn't make bags that big for them and we had to pull around and wait for the food so I asked the little green haired kid. Why didn't they have bags for product so they wouldn't slide all over the place that someone was by themselves he said the delivery people get the big bags and I said why can't customers do the drive-through when they have food like this, he said dealership and I said what did you say and he said never mind. Have a good day and I said no what did you say and he said dealership and I said what do you mean by that and he said do as you will! Very rude and I suggest Dairy Queen get rid of that kid cause you won't have customers with people like that bringing food out and being rude. The outside look OK nothing special about that but it was clean.

Always have fantastic service and amazing food. Sometimes it can take a minute for the food to come…read moreout but man once it does, you don't even care because it's that good. Thank you guys for being awesome

My husband and i absolutely love this place! We've been here for breakfast a couple times now and…read morehave had wonderful food and service each time, it's a cute little place and the Photo Booth is a fun touch!

I like burger kings burgers personally. I don't care for going through a drive thru with someone…read morespeaking to you that apparently just got off the bus. They are reasonably nice. It just gets my goat when I feel the need to make hand signals for communication. I always get asked to pull around to the front...even when no ones in line...

Went to the drive-thru around 3:10pm on Friday, May 1st. The line was taking FOREVER. When I got to…read morethe window, I found out why. The girl at the window (CeCe was the name on her hat) was busy texting on her phone next to the register and didn't take my payment for at least a solid minute after I pulled up. She did more texting while running my card, and then handed me my card and went back to texting. When she got to a good stopping point in her conversation, she put her phone back in her pocket and then wandered aimlessly around the area where they pick up our orders. She at some point came to the window and said "did I give you your drink?" And I said "nope", so she grabbed the nearby drink and handed it to me. Whatever it was, it wasn't Coke Zero. She eventually remembered what her job was and went to scoop my fries and grabbed my burger and made her way back to the window where she stuck her arm out, not even looking in the direction of the window, for me to grab the bag and then she was back to doing whatever was next. No greeting.. no "have a good day".. This location gets worse every time I go there.

Another wrong order through the Drive Thru and I thought it was going to be good because the lady…read moreat the window was just so nice! I ordered the Big Chicken Sandwich meal with a nacho cheese sauce on the side (since they're a Tacoma Bell /KFC location why not) for my fries. The lady at the window gave me my drink, looked briefly into a bag and handed it off to me. When I got to the 1st traffic light i reached in to get a french fry and there was a solid box inside. I opened it and saw 3 chicken thighs. 2 drumsticks, a biscuit, and mashed potatoes. Not what I ordered. I did turn around this time because I was close and they gave me my original order with no questions asked. I like this place, but it needs to be more consistent.

We were given no napkins nor eating utensils. How disappointing this was for us. To pay $50 for…read morethese meals is really not worth it. I believe in giving kudos and if I could give them a zero I truly would. We will never go another KFC ever again.

i must say i always have great bar/ mid food experience or vice versa but not this establishment !…read moreZoey was amazing ask for her but the whole staff was welcoming and warm ! If you want to eat and drink great you should check out the local!!!!

I've been here so many times through the years. I really would like to support a local business…read more But the service and the food are consistently mediocre at best. Oftentimes I have tried to order items from the menu only to be told, "sorry we're out" of every item. One time I chose four items one right after another. They were out of all of them. Meat temps are never correct, service is very, very, very slow. Food is far too average for the prices that are charged. I'm sorry but I simply cannot recommend this restaurant.