-- A spiritual awakening at KFC, courtesy of Brandy Stopped at KFC expecting the usual: chicken, mild regret, and a nap afterward. What I did not expect was to meet Brandy, the single most pleasant, joyful, sunshine-powered human to ever wear a headset and hand out biscuits. From the moment Brandy said "Hi, welcome to KFC!" I felt like I had been personally chosen by the universe. Her energy was so warm and happy that I briefly considered asking if she offers life coaching, emotional support, or motivational speaking on the side. She was upbeat. She was kind. She was thriving. I ordered chicken, but I left with hope. Brandy didn't just take my order -- she elevated my entire day. The food was great, sure, but honestly? I would've happily driven away with an empty bucket and a full heart. Give this woman a raise, a promotion, and possibly her own morning talk show. If you stop at this KFC and don't leave in a better mood, I regret to inform you that you may be immune to joy. 10/10. Would return for the chicken. Would sprint back for Brandy. read more

KFC is usually in my top 10 for chicken but not today the chicken is so small and overcooked making it non edible the only positive was the Mac mash and biscuit.still for 50$ or whatever it's not worth it.the service is also slow don't recommend. read more

Made a special request for something I ordered & employee told me "okay" as if it could be done. Pull up towards the window they give my order and it wasn't correct. I tell the employee The manager jumps in conversation with a nasty attitude and was talking shit. don't know her name but she was big asf, double chin & had a ponytail. When it was explained by another employer about them not being able to accommodate me with what I asked for. I was fine its just that should have been communicated when my order was taken. whoever took my order could have said " sorry we can't do that ". But I was told ok & the manager to be rude. read more

We stopped in yesterday evening for an eight piece dinner. When we got home we found out they put all dark meat (said they were out of dark meat pieces and we had to wait for dark to be done? ) instead of our ordered mix in the bucket and the thighs weren't even cleaned all the way through and just Thrown hodge podge in the bucket and the skin was off three pieces! The biscuits were stale. We called and they were swamped. Only had 5 cars in lot? The sides were the best part! They said we can come back to get our correct order! Not worth going back for! read more

KFC food is usually pretty good but it's not worth the wait it took 10 min for them to even say anything then they told us two wait and I've sat here for almost 40 minutes just for chicken. As people are leaving. U call this fast food I call it slow food. read more

I went through the drive through and it took 8.5 minutes to place my order of just chicken, no sides. When I arrived home I opened the tub only to find micro chicken inside. I could fit 2 chicken wings in the palm of my hand. I proceeded to eat one wing only to be shocked by the razor sharp bones that had cut my mouth. I tried to call but of course no one answered. I took pictures so that they could see everything. read more

KFC - The size of the "wings" - Fast Food Near Me - Schererville, Indiana

See all

Slowest restaurant I've been to. Got in line at drive thru and only one car was ahead of me. I waited at the mic for 10 minutes before they finally spoke and took my order. Pulled up and waited another 10 minutes at the window for a chicken sandwich. Not sure what was going on in that place, but they were in no hurry to serve its customers. Felt sorry for the four cars that showed up behind me. read more

I'm originally from Illinois, but while doing some shopping in Indiana, I decided to pick up some KFC for dinner. This place was super clean, chicken was fresh, & staff was extremely attentive. Food was so good!!! read more

KFC - Fast Food Near Me - Schererville, Indiana

See all

The service at this restaurant has gotten so bad and continues to get worse. We placed our order, paid, and then we were asked to pull up past the window where we sat for more than 30 minutes before finally going in to get it ourselves. I went inside only to find out that they had not started to prepare it at all. Very disappointed in this restaurant. read more

We have always enjoyed KFC but in the past year their service has completely changed our minds. For instance, today my husband went to KFC, ordered a 12 piece dinner, came home and found they had forgotten the chicken. I called and they blamed my husband saying he left too quickly. The girl at the window handed him one bag, said goodbye and closed the window. Of course, he would drive away. I really did not appreciate the establishment blaming my husband and the extra time to go back and get the chicken. Cross this off my go-to meal list. read more

Three times in a row my order was wrong. First visit they forgot my biscuits. Second they forgot my chicken. Third time I skipped the drive through to go inside and make sure the order was right. Of course it wasn't. Gave me wings instead of chicken tenders, gave me mashed potatoes instead of Mac n cheese. The girl at the register has no clue what she is doing. Every time I would order an item from the menu she would say "your total is...". I kept telling her I'm not done ordering. She kept touching her face which is super unsanitary. I can't go back to this location. The food was decent but it would be nice to get what we actually ordered. read more

Horrible fast food for quite some time. Order is never correct, undercooked grilled chicken, bad drive through service, better go inside and check that order carefully. Not so clean inside as well. read more

WITHOUT FAIL, they mess up something every single time i go. 5 dollar fill ups are not that hard people, come on.

My chicken came with a strand of hair. I'm literally hungry and lost my appetite due to the strand of hair that was on my chicken.

Super clean, eating area and restrooms. Friendly staff. Fast service. Order was ready so much faster then expected. Order was hot and correct. No issues at all. Perfect picnic grab and go and you can get everyone something they will like. Best mac and cheese too! They also have cake you can add on and have everything you need. read more

I am sooooo disappointed in KFC KFC COMPLAINTS I went to the KFC in Schererville , IN and ordered the $30 today & tomorrow deal, the food was absolutely disgusting. When I called to let them know the woman (manager) just said that she would tell her boss no apology nothing. The mashed potatoes were watery with a extremely weird taste. The chicken tenders were not properly cooked; I just tossed it and put a pizza in the oven. read more

I wish there were a such thing as negative stars. I waited in a long line. And then when I get home and open my food. They totally messed it up. How TF do you mess up chicken. I recommend not going to this place. It's not worth the rave. read more

I ordered the new BBQ tender basket. I asked for the wedges and I was told no....... come on, the individual side prices are the same. Meal was very salty. I won't be back. Losing a guest over a side item is pretty sad. Train your staff to accommodate. read more

Horrible.. food was dry. Nobody in the place yet took forever to order like they were having an orgy in the back. Floors were dirty, tables were sticky. Hell no.. Never again will I eat there again. read more

I did an on-line order, which I assumed meant that when I arrived my order would be ready. I placed the order 1 1/2 hours ahead of time. When I arrived, they had not even looked at the computer and so had to assemble my entire order while I waited. They didn't have enough chicken and so I had to wait while it was made. I ended up waiting 20 minutes past when my order was due to be ready. NOT HAPPY! read more

Best KFC I have ever been too. It's been a whole year since I've had the kernal, and let me just say this location knocked it out of the park. The service was great and the employees were friendly. All the food was nice and hot by the time I got home. Not to mention the chicken was delicious. The warm and soft cookie was the icing on the cake. I would definitely recommend this location. read more

I have to say the service was terrible, had a take out order and they forgot half of it. When I returned they order me a free drink. it cost gas money to return!!!!!! read more

We ordered hot wings. Only half of them were actually hit wings. The rest were regular. I stopped eating them when I found a strand of hair in one. While the clerk seemed nice, we will not be returning! read more

The service at this place is incredible. Got my food even before the cashier could even give me my receipt. Great staff and the food is good too! I love the Famous Bowls. read more

Always a problem here. It is the only KFC around us but it the worst that I have ever been in. One time I was in there and they said they were out of chicken and would be closing in an hour. WHAT? Today I went there ordered grilled chicken breast. I mentioned it looked small. They said they had to use the chicken they use for breaking. Also told me that was the last one they had. I still figured it was ok because KFC chicken is usually very moist. Not this one bone dry. read more

Quick, friendly service and my food beat me to the pickup window but I got RAW BISCUITS! YUCK!

Came here for the first time after moving into the area. Ordered a 12 piece meal. Received it quickly and the service was good. When I got home it was hot and delicious. No complaints. read more

I went here today because usually on Sunday I see my favorite person. The person behind the register told me that she was fired because she was pregnant I guess they got discrimination against pregnant women working there I really don't think this is right and someone should do something about it managers you suck. Looks like I'm not going there no more and I hope you don't either read more

My boyfriend an I decided to go get some KFC before the bears game today we went through the drive thru ordered our food go to window paid kai the cashier took our 20.00 went inside the window came back an told us the biscuit's were going to be 8 min he was very polite an informing I of course couldn't wait because again we were headed to watch the bears game so I told him I didn't want to wait an I wanted a refund for the whole meal (so I could go to Popeyes ) he said ok an got the manager Emma Munson she was immediately defensive an upset I told her I wanted a refund because I didn't want to wait she hands me 13.06 I was like "wait I gave you a 20.00bil" she' replies" yeah here's your change". mind u I Haven't taken any of there products drinks nothing so why would I not get my 20.00 back?? The cashier kai said" I never gave the customer her change u owe her 20.00" she was screaming at him because she couldn't grasp the concept .She was of course embarrassed an tried to play the blame game handed me my change an said "maybe next time u should watch your blunt smoke" .I'm like u can't count why u mad at me you should never talk to a customer that way very unprofessional an I won't be coming back go to Popeyes I usually really like that KFC but the manager as dumb as a bag of rocks an very unprofessional #beware I'm sure she had plenty of customer complaints read more