Employees were friendly. Food was good. They gave me an extra chicken strip and biscuit in my order. The drive thru lane is very tight. I was nervous driving my husband's big truck. read more

lost my pick up order and were super bitchy as if it was my fault , made me wait lik 20 min horrible management

Food was disgusting. Had them twice right after we moved here thinking the first time might have been a one time thing. But nope. Taste like it was cooked in old burnt oil. Both times. Staff is terrible. Think they are trained to make it as disgusting as possible. And no customer service. Will never try it here in St George again. And just wondering what the hell the manager and owner are doing about it. So far in 3 years nothing. Just can't believe it's still open. read more

Ordered through the drive thru there was no line. The location on the boulevard is tough to get to if you are coming in the opposite direction. I ordered a family meal it was good as expected my only criticism is the dipping sauce. I wish they gave a few more for the nuggets for my kids. The biscuits weren't the best. Always loved KFC might go back again. read more

KFC - 8 piece family meal with chicken 8 pc. Nuggets - Fast Food Near Me - Saint George, Utah

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There was human hair in the chicken, that was disgusting! The fries are just terrible, the quality and neglect at this KFC is abysmal, do not go! read more

My homebound recently widowed father was lonely and craving a nice warm meal. He requested KFC and had been craving it for some time. The chicken looked and tasted like it had been cooked in 3-week old grease. The biscuits were smashed and dry, and disintegrated when they were buttered. When I called and asked to speak with a manager, the first staff I spoke with said that they were, but apparently they were confused with their job description, and inept to offer a solution. They quickly passed the phone to someone else who also said they were the manager. After getting nowhere again, he clarified that his role was that a shift leader. When I asked who the manager of the restaurant was, he did not know his name. I'm really not one to complain, but for a $30 dinner for two, you at least expect something mediocre. This was extremely disappointing. read more

Terrible deals. And the good deals offered on the app are not honored by this store. I stopped going there a few years ago. Then I downloaded the app. Have tried to order three different "deals". All denied with "This store does not honor this deal". I guess they don't need the business. read more

Worst kfc in the state. Every time I've purchased food here they short me 1 or 2 pieces (If I order a 12 piece they give me 10 or 11 pieces). This time I ordered a 12 piece drumsticks & thighs and they gave me 4 drumsticks, 1 breast & 7 wings.... there is NO meat on wings so yes they ripped me off again!!!! I don't know if this location is incapable of hiring people who can count or people who don't know the difference between a thigh & a wing but where this happens every time I get food there it has to be deliberate. I called Tyler the general manager to complain about their business practices, he refused to come to the phone and the person I talked to basically gave me a 'so what' when I explained that they had ripped me off. I will never buy food from that kfc again read more

Shorted our food, biscuits were like they'd been sitting out for 2 days.. literally rock hard at the ends. Wouldn't answer the phones during business hours so I'll consider that bad service. Just sad. Where the hell is management?? I can't believe this place is still in business read more

There is only one thing that KFC is expected to be above average at doing: Chicken. In an age where even burger places make a decent chicken sandwich, you'd think KFC might even up its game a little. Alas, the best comparison I can make is the chicken "tenders" were like something you'd find at the buffet of an Indian casino in Nebraska on a Thursday afternoon. Horrible and horribly overpriced ($12 for the combo). The biscuit was tasty, warm and flaky, which I love. But you don't come to KFC for the biscuits. They are a tie-breaker at best. At least this location is combined with (and sullying the name of) A&W. The only reason this gets any stars at all (besides the fact that I have to do one in order to post a review) is that from-the-tap house-made A&W root beer is one of the best culinary treats in America. And to be fair, this location didn't find a way to screw that up read more

First and last time going to kfc today, asked for extra gravy and sauces because it dry and plain without... they did not give me any. told me I get a free cake with my order, charged me for it and still didn't give it to me!!! read more

Pretty typical KFC experience, other than the place doesn't seem very clean; when I left, I turned to my girlfriend and said, "We'll be lucky if we don't get sick!" Maybe I have a bad memory, but it seems the chicken pieces keep getting smaller and smaller, I swear the leg they served me came from a baby chicken! Ps. We didn't actually get sick, we just had that, KFC feeling of, "Oh shit, I can't believe I allowed myself to eat that again!" read more

Went there and lobby was locked. Got in car queue figuring how long could it take. Well, it took 24 minutes. Trapped in line, no way out. It's hot. 101 degrees hot with the sun directly in my face. Called website phone number and got the store. They could not give me a number or e mail to corporate. They said it was COVID. Well, hundreds of people go to Home depot, and it is not a hotbed of infestation. KFC, you are not solving any pressing medical problems. Sheesh, if you want to close the lobby, at least put on enough staff to eliminate 24 minute wait times when it is 101 degrees outside. I am going to have a pacemaker installed in two days. Thanks for putting me through this. They said corporate has more stores in Utah. Well, keep your chicken, and I'll keep my money. Get your priorities right, or suffer the loss. I'm done. Especially with KFC in Utah. DO NOT GO THERE IF IT IS HOT, OR IF THERE ARE MORE THAN 3 CARS IN LINE! Sorry. After reading other reviews, I say don't go there under any circumstances. Peering through the door revealed a mess dirtier than my garage. I bet food prep area is equally disgusting. read more

The lobby was closed due to Covid19 guidelines. The young man bringing out pick-up orders was great. Very courteous and good customer service. The chicken and side of Mac N Cheese was great. The biscuit was almost inedible. It was literally hard as a rock. Seriously tooth breaking hard. read more

This is the worst KFC on the planet earth. You order extra crispy they give your original without asking because they are too stupid to keep extra crispy stocked. This place sucks and everyone In there are idiots. Every time I go here I say it's just a bad employee or whatever and I give them another chance and the screw me over. Stay away. You don't get what you ordered. read more

This place along with all the other KFC is horrible. I get home and they didn't include any forks or napkins for a family a of four. Three tiny sides costs $8. Seriously? read more

meal was. not eatable...greasy, wrong chicken parts, cold slaw slimy, not fresh and was cooked the day before and chicken was falling apart! where's management? read more

This was absolutely the WORST $5 meal we have ever been served! The chicken tenders were super coated dried up, supposedly chicken, but we think it was chicken leather. Absolutely disgusting! Potato and gravy, what there were of them, were warm. Biscuits were cold and very dry!! We ordered and paid for coleslaw, but did NOT receive it. DONT WASTE THE MONEY! read more

Went in and ordered 8 $5 fill up meals. I didn't receive my coleslaw that i ordered as well as missing 2 cookies. Three orders were suppose to be crispy chicken, instead all three were original. The restaurant itself wasnt very clean. If i wasnt in such to go to my kids games, i would've went back to complain and got the situation figured out. I'm very disappointed and would recommend eating elsewhere. Employess seems disorganised and needs to be trained properly. read more

Wow. I have to down grade from my last review. During this time of year we take lunch at 11 am. The store opened at 10:30. I arrived at 11:05. The employees were great behind the counter. Of course they must never come out from behind the counter to clean. What a grease pit. Every table dirty and greasy from what I can assume was from the night before. The walls were greasy and slimy as well. It gives new meaning to the phrase "finger licking good". The food was actually better than my last time in, they must have changed the oil in the cooker. I'm going to El Polo for awhile. read more

ordered a family meal for four people, love the grilled and the original recipe. Chicken that can't go wrong...or can it? taste should be the same at various locations around state to state for being a chain. Some how it varied throughout state to state and it's locations. read more

KFC - Fast Food Near Me - Saint George, Utah

I came here craving mac and cheese and they delivered. The only problem was it wasn't hot like I was hoping. It was kinda cold.... But the bright side is the flavor was good and it hit my craving spot on the dot. I'm not a huge chicken fan, but the Mac and cheese was swell. read more

KFC - Fast Food Near Me - Saint George, Utah

Absolutely disgusting!! Waited 15 minutes for "fresh wings" DO NOT EAT HERE. Guy outside was smoking dab pen, everyone working seemed to be 14 years old. Terrible food. read more

Terrible service messed up the menu. Wrong order dirty counter. No root beer no salt no dipping sauces. Ran out of thighs and legs. This location is terrible. read more

Ordered 12 chicken strips. Was told there would be a 9 minute wait, told them I didn't mind waiting....ok 25 minutes later I walked inside and asked for my chicken strips. They went over to the tray, almost completely out again, and filled my order. How ridiculous is that? They completely forgot about me and filled other orders while I was sitting in the parking lot waiting for them to bring them out to me, as I was instructed to do. Horrible HORRIBLE Service. read more

Decided to go to this location yesterday. Their inside is being renovated. The drive thru was about a 15-20 min wait. ( who even knows why, we assumed it's because the person didn't know how to take an order ) Ordering our food we had to repeat multiple things, the lady who was taking the order forgot to ask us what we wanted for our sides, we had to mention them to her. When we finally got to the pickup window, we asked if we could have utensils and the lady working said it's already in the bag and stepped away. ( zero utensils in the bag ) she forgot our drinks, we had to ask for them. The drink area looked disgusting and dirty. Our drinks were not mixed right 0 out of 10. We chucked them in the trash at the nearest Maverick. There was no sauce as we ordered. No napkins, no honey and butter for the biscuits, no salt on the corn, the gravy was tasteless, chicken was soggy like and my order was wrong. We usually really like KFC. This location is terrible for some reason. Whoever owns this location needs to step it up by retraining their employees. Cleaning up your window area and correcting your drink mix. Double checking that the orders are correct before you give it out. Make sure you're serving fresh food that's cooked correctly, spray for bugs and clean up the spiders and webs throughout the drive thru. This experience was not cool, I'd save yourself time and money and head somewhere decent in St George instead of this KFC. read more

I got the Famous Bowl. I was very very hungry so I hopped right in. It was filling but, it kind of didn't have any flavor and it's texture was mixed so it was just mush. If you like mush than it was fine. I'd rather go somewhere elSe. read more

Awful, lady didn't ask me about sides or anything. The whole time I was eating the staff were yelling at each other.

Should have read the reviews first! Told me I needed to wait 16 minutes for original breast. I said fine. After 20 minutes I went up and asked about my order and the girl said oh it has nine more minutes. So I waited another 15 and then asked to speak to the manager. He said he would check on it then filled the order wrong. Totally mismanaged and not organized. read more

Should have read the other reviews first. Just waited a half an hour for my food. Ordering meal was fast and easy getting the meal was a ridiculous wait. I won't be coming here again read more

Young man at the drive through was polite. He was patient with me when I ordered. He also alternated between calling me sir and man. We received our order, but we're missing the pot pie that we ordered. I went inside and retrieved it. Overall a good but not great experience. read more

KFC - Papa Burger - Fast Food Near Me - Saint George, Utah

I love KFC! Fried chicken and fresh made rootbeer! Our chicken is always super hot and crispy. I only have a couple complaints... The tables are always sticky. And this last time we ordered a family meal deal to stay and didn't get any plates or sporks.... Simple mistakes that can easily be fixed. Just kind of annoying! Otherwise, great service and yummy fatning fried food! Lol read more

This was the most filthy restaurant I have been in. Even the holder for the drink lids was cluttered with crumbs and debris The moment I opened the door we noticed a terrible odor. The were out of several basics including cups. STAY AWAY!! read more

I wanted Chic Fil A but they're closed on Sunday. So I went to the supposed next best thing. The lady was snappy with me. My food was OK but I wasn't offered sauce or butter with my meal. I was given a fork for CHICKEN TENDERS. Seriously? And no napkins. And my drink was OVERFILLED. When I put my straw in it leaked all over my car. Guys, step up your game! You're better than this! You can train people to offer sauce and put napkins in bags! The food was good enough for 4 stars if these things would have changed. The only thing putting it at a 2 is the quality of the food. Also so that you managers know who was on shift, this was at 5pm on a Sunday. read more

My husband and I were eating lunch today in my work break room, when my co-worker returned from visiting KFC where she had purchased her lunch. She decided to sit down and eat with us. When she opened her box and then showed us her meal, we were all in shock. We couldn't believe what her chicken looked like. She had 3 pieces of original KFC chicken. For her $10.23, KFC gave her the ugliest, darkest, most disgusting meal that I have ever seen. The chicken looked as if it was 2-3 days old and was thrown back into warm oil over and over to heat it up. It was so dark that it looked almost black. Someone walked by our table back at work and said it looked like a dead mouse. It was truly ugly and unappetizing. My husband offered to return her meal to the store as we all had to get back to work. He made a special effort to drive out of his way to return this meal. It took him 20 minutes to get back to the restaurant. He went inside and when he handed it to the Floor Supervisor, she looked at it and picked up each piece then returned them to the box. She said, "Okay. What do you want?" He requested a refund, and she said okay. She went and got the refund from the drive through register. He thanked her for the refund and asked if it would be possible to get a credit for a future purchase? And she looked at him with a blank stare, and said, "What? Oh, no, we can't do that." My husband has owned restaurants and been in the restaurant business for most of his life. He let the Floor Supervisor know how he handled any issues with customers: In his businesses, if someone brought something back, or was dissatisfied with their food order, he would refund their money and immediately offer a free order or something that could make up for their trouble. She, again, basically looked at him with a blank stare and then turned and walked away. Do yourself a favor, and eat somewhere else. Do NOT purchase anything from this place. Where is the Colonel? Where is Corporate KFC? Where is Corporate A&W? I will be contacting them. These two restaurants are old American Favorites, but the current standard of the St. George Utah store is unacceptable and anything but old American Favorites of the future. read more

Okay been here twice will not go again. First time my order came even before I was ended up paying. I should not have been surprised that it was cold and tasted like it had be sitting around for hours. Second time the chicken was equally as cold but this time I ordered a 10 box and got nine. The kids working there are doing the best but the manager needs to be let go read more

This is the worst location for KFC. I am such appalled at how management doesn't take care of this location or the management of KFC which is Harmans located in Salt Lake City for this location. They should send someone down to look at this place and retrain their management team and cooks. Sadly, I will never eat here again. The chicken pieces are left under the burner and are not fresh, bad customer service and disgusting and dirty interior. read more

Went here today and this location is under total remodel. I used the drive up window and the service was horrible. I asked for the Manager and his name is Rich. What a loser. No customer service skills and is rude to boot. This store needs a personnel change as well. There hasn't been many positive reviews for this location from what I've seen posted. Good luck going here. read more

Walked in to a young lady yelling at another employee.made order waited 25 min no food asked the young man at the counter and as ignored.asked again about food then asked for my money back. Waited another 5 min for that. There also was a women asleep in one of the booths. read more

TOTALLY DISAPPOINTED!! We have been here before & was disappointed then. So we thought we'd give them another try. NEVER going back. Chicken was burnt & dry, couldn't tell if we had original or crispy. Not worth was we paid. We don't live in St. George & I was NOT going to drive all the way back for more crap. If at all possible NO star would have been given. The chicken tenders were the smallest I have ever seen. read more