Where do I start... my daughter, who is a friggin angel, loves KFC. So, when I told her, "Hey honey, guess what, daddy got his stimmy money in, courtesy of good ol' Uncle Sam! We have $1700 to burn, so put the ramen back in the cabinet. We're going to splurge tonight!" You can imagine the look of pure ecstasy that washed across her face. However, we pull up to the drive-through. Immediately we are met by a speaker that was faulty. Either the speaker didn't work, or the headset didn't work that the employee was wearing, or the employee was intentionally whispering sweet nothings into my ear. Anyways, we then played this fun game of me ordering a buffalo crispy chicken sandwich, without pickles or mayonnaise, her mumbling something back that was unintelligible, me repeating my order louder, and us doing this cycle several times... that was so fun! After I just assume that we have communicated in some way, I decided to move on to the next portion of this fun adventure. I pulled forward to the window. I greet the worker with a big,'"Good evening!" I mean I'm excited, I have 17 crisp, brand new Benjamin Franklins. That's more money than some see in their whole lifetime, and we got it all at once! The employee responds so sweetly, No wait, I mean curtly- "16.80" That's it. No, "Hello." No, "Howdy." No, "Welcome to KFC, it's a pleasure to serve you." None of that, just the facts- "16.80" This woman is here for business, and I respect that. I hand her my card. The window then opens up twice. Once to hand us our drinks. Once to hand us our bag of food. Then after several moments of silence, we get our card back. No, talking during these exchanges. Their actions spoke for their words. The work ethic, I guess, was supposed to be all the pleasantries needed. We leave and oh boy, we are so excited! We will eat like lower-middle class royalty tonight. Except... no. We open our food. Now, this is heartbreaking, even now, as I type this review. On the menu, the crispy chicken sandwich looks so full. So juicy. May I say, so majestic. If the Colonel was alive, God bless his soul, he'd see the menu and say, "Now that's finger licking good!" Oh man I was excited. To much chagrin, I opened the wrapper and found a bun that was literally rock hard on the bottom. The chicken was dry and had clearly that been sitting in the warmer for hours. Now, I can't prove that, but you show me a KFC worker who says that was a fresh piece of chicken, and I'll show you a darn lair. And, the buffalo sauce was sprinkled on like the chef was practicing his infant baptism techniques for priest school. I tried to eat it, but all I could taste was hard bread, dry old chicken, and just a taste of buffalo sauce. My daughter's meal was average. Not good, not bad. But, the moment was ruined. It was "finger licking bad." We didn't see the tragedy that they called food, until we arrived home. Too late to go back. My heart was sunk. My daughter now sees a broken man for a father. What's on the menu for this hollow of a shell she calls 'daddy?" Regret... and Ramen. I pulled those noodles out and got off the high horse that I had ascended too. I learned a lot this evening, money changes people. My expectations were raised too high. I'm not sure how the 1 percenters find any happiness in this life. I'm quick to forgive, so I assume I'll be back. But, next time I will lower expectations, and then hope and pray that we get a meal that represent the Colonel well. read more

This place needs to be shut down, like yesterday. Why are we serving customers old food and rock hard bread? Health inspectors also need to pay a visit. Absolutely disgusting establishment and poor reflection on the company. Do not waste your money. Disgusting employees as well. read more

Fresh chicken straps but boy are they small. I got a 5 piece tender meal. 5 is about equal to 2 of Chester's Chicken. I love that they are the original breading instead of the extra crispy which is too much breading for my taste. Not sure that I would get the tenders again. Really expensive if the tenders are small. read more

Family meal was horrible soggy grease month half latter there replace it order 16 piece org meal 57 bucks get the replacement no biscuits and it was hard extra crispy not org never again read more

Below average for a location of this franchise. Insisting on fresh food is a must, and avoid the buffet if present.

I would give zero start to this fast food. I requested today original 8 pcs bucket. They gave me old crispy chicken, fried over and over. The complements were old too. KFC is not the same and the people who work in Rolla, MO are dishonest. They need responsible people. The chicken is expensive. I will never go back again. Another thing is that they didn't gave me the receipt. read more

KFC - Fast Food Near Me - Rolla, Missouri

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Stopped by and ordered the $30 bucket fill up with mac-n-cheese, green beans, and coleslaw. This comes with chicken and chicken tenders, you get 8 pieces of chicken. Their slogan for the $30 fill up was "chicken for tonight and tenders for tomorrow" and sure enough, we ate the chicken that night and the tenders on the next day. read more

Went there around 5:30 pm it was crazy cold in there The lady at counter was nice but the guys working the food was not nice I ordered a chick bowl with the corn On the side and the guy in the back said omfg really , I said yes really he just looked at me and went back to working it's not like we at the counter can't see you and here you ..the I. Was filthy and looked like it had not been cleaned I. For ever . We got our food and the corn was nasty and cold my sister got Mac and cheese and it was so dry and cold like they had just taken out of the fridge and but on the tray When she took us back up to counter the guy the was rude before walked up and said what did we do wrong this time ..really you mess up that much that you already know there is something g wrong ????? Don't go here if you want good food- clean store because this is not the place read more

I got a chicken, potato bowl from here! Lots of Friendly smiles but the food was old! Occasionally I do get some things here that are fresh but unfortunately this day I did not lol! I have to throw in the fact that I had the worst bubble belly (lol) I have ever had since I got food poisoning at a taco place in St. Louis! Mannn... I should get reimbursed for the food and the toilet paper lol... read more

the only question I have is, was this yesterdays prepared chicken or the day before? This was a 3 piece chicken meal to take home and eat. my mistake was not to check the food in the box before I got home. So, beware, check your boxed meals before you leave. read more

Every time I have tried this restaurant, the food is over cooked and is cold. I keep going back hoping it will be better but it never is. Tonight, I was handed my food in a Wal-Mart bag. Who owns this franchise? The owner needs to clean house! read more

This was my first time ordering and trying this KFC. The chicken it had taste of being cooked in old cooking oil. The staff was somewhat pleasant, it took a good moment to get the order. When we made it home that I realize that we did not receive the items I had order. I called the KFC and informed the night manager of my order concerns. She told me to go out and check my car for the missing bag of food items. How unprofessional and down right rude! By the call she did state "WE are closing now and you can come by tomorrow to pick up the tenders. I was not a happy customer I had two family members that had nothiing to eat. Now I had to go somewhere else and spend more money to feed them. No apologies for the missing food or the inconvenience that this caused. It is sad that it seemed to me the manager concern was not for customers satisfaction. The manager did not care if the missing food would be an inconvenience for the customer. read more

Great service the man on the phone was so nice he asked if I was ok and it actually warmed my heart

Fast, efficient, and delicious! They aim to please! They know me and remember my order every time.

LOL Before you get 5 miles down the road CHECK YOUR BAG! They left out one of the two meals!... we drive back go through the drive up window and waited in line, where my husband showed our receipt- the Young girl got us our other meal and not one time apologized for our inconvenience!. Seriously! Now our other meal is 15 minutes cold! We have never seen chicken sandwiches with one chicken strip on the bun.I did give 2 stars as the inside was nice and clean, looked like a fairly new KFC. Might have to think twice on going back to this KFC. read more

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Came into the restaurant today around 4:45 pm. The cashier nails dirty. He took our money and gave us cups for drinks. He places his gabs over the lip of the cup and put the lid inside of the cup. All this he did without washing his hands. I ordered a three piece dinner and ask for a breast, leg & a wing. I was given a breast and two thighs. When told him my order was wrong, the packer first stated he gave me what I ordered. When I told him it was wrong, the packer then took the thighs out and put them back in warmer. The manager did correct his workers for their poor customer service. read more

Dog in resturant!! Nastiest place ever. Dirt and dust and greese hanging 1/2" out of the vents in the celing. Super greesy floor in the lobby. Trash covered floor behind the counter that workers were literally stepping over. Dirty tables. Girl came in for 5minutes holding a dog. Some worker said to her hey you cant....(her)oh its ok I work here. Watched guy repeatedly make famous bowls with his bare hands. Chicken and cheese grabbed with bare hands. No gloves on. Bottom bun of my chicken sandwich was like a rock. Chicken patty was sooooo small I folded the top bun in half and ate my $6 sandwich like a hot dog. This place has a horrible reputation by locals!! read more

Stopped in and got a number 3. Two legs and a thigh extra crispy. Got back to my motel room...no butter no honey no napkins no silverware. Called the store and sat on hold for 15 min while the crew had to hunt down the manager micha who got on the phone and instead of offering to help went off on me for calling and told me by informing them of their mistake that I was belittling him and his crew. He followed by telling me to either come back and get my "shit" or eat my food with fingers because he didn't care . I also got a sweet tea after telling the girl at the drive thru four times I wanted Dr pepper and she still gave me sweet tea...I've never been treated so poorly or rudely in my life. How am I suppose to eat mashed potatoes and cole slaw with my fingers ... read more

It's in a kinda off the path location, being in the Walmart parking lot, which is considerably lower grade than the main road. I didn't think people went here, but there was a long drive-thru line and more people showed up to sit inside and eat after we got there. They were cleaning half of the seating area as we were there. That was weird because it was only about 7pm. Food was good. Standard quality. The place was clean and they had all of the condiments available. read more

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This is worst KFC I have ever been. I waited 20 mins for a $5 combo, and the chicken is over-fried. Really disappointed.

Not too bad. You say you have spicy hotwings but you don't; there not even spicy. Your chicken bowls are good. It really needs more cheese. But I like cheese there is never enough cheese. You really need to work on not having dry chicken. That's the biggest problem read more