Fast service food was fresh. Can't wait to come back. Definitely a great experience atmosphere and a clean space.

Rude service, not polite, when asking a simple question. You will get an attitude and they never offer the KFC app deals at this place

Ordered from the sign, said 3 peice tender and got 4 piece dark. Also ordered a 4 peice tender with fries and mac. Right when I picked up the first tender I said fml. I knew from that point forward all the food was fucked. Nothing fresh $30 down the drain. Never again read more

KFC - Wonderful kfc - Fast Food Near Me - Rochester, Minnesota

My wife and I figured we'd give KFC a shot. We remember KFC of a few years back, so our expectations were pretty high. Well, they are not that KFC. The staff was courteous, but not super friendly. Ordering was easy enough and our food was ready quickly enough. We had trouble finding a clean table. Once we found a passable one, the search for napkins was on. We were informed there were none...even though the place was fitted with napkin dispensers. We did get wipes. But wipes for fried chicken? C'mon! And we needed napkins! The chicken was greasy. This was the crispy. (We were told there is no longer extra crispy.) The sides were good. We ordered 2 extra sides. The spork now triples as a knife to spread anything on your biscuit. So, our meal was tasty, but not fulfilling. Our dining experience was memorable, but not in a good way. Close to $30 for 2 2-piece meals and 2 extra sides with 2 sporks, 4 wipes, and no napkins (so you can't even wipe the crumbs off the table before you sit down. read more

Well after a year I decide to give this KFC a second chance. Mistake!!! I ordered a 8pc bucket and was told it would have 2 breasts, 2 wings, 2 thighs, 2 legs, well I got home and it had 2breasts, 4 legs, 2 thighs. So much for second chances read more

The food was good.Some things were not available. The service was good.Not sure why they are having trouble finding employees.

I generally like Kentucky fried chicken's recipe along with their mashed potatoes and gravy however I reluctantly stopped at this particular location, as I have had issues here prior. I did not receive any silverware for my mashed potatoes and gravy. My chicken leg was tough as the photo shows, it was almost inedible. I also received no napkins with my drive-through order. Seriously? read more

Where to begin. I order, pay, and then my girlfriend goes to grab the food. arrives 2 mins after the time that the food is supposed to be ready to get picked up, come to find out the idiot at the counter gave the food to some random. Then, some lady behind the counter has the freakin AUDACITY to come yell at my girlfriend. THEN said lady starts yelling about my girlfriend behind in the cooking area. One person wasn't a freakin moron and said that maybe they should remake my food because i paid for it and the kfc idiots gave it away, so at least my girlfriend got to get the food we paid for while having to stand there with the creep at the register staring directly at her chest the whole time. Seriously, how are you allowed to operate in rochester. read more

I cannot recommend KFC. Went there tonight for dinner after long day. I was hopeful and rhe menu looked good. But the actual food was pretty bad. The chicken sandwich was cold, obviously cooked long before I arrived. The specialty sandwich was actually a regular piece of chicken with some sauce applied on or close to it. But, their aim was off and about half if the sauce was applied to the outside, bottom part of bun. They could use some target practice. Also, their strategy seems to be to take existing products and apply sauce. Another example was a cinnabon biscuit, which is their regular biscuit with sugar and cinnamon slathered over it. Nothing imaginative or well done about anything there. read more

KFC - Bad shots with the sauce - Fast Food Near Me - Rochester, Minnesota

I love this place It's clean the customer service is great and I would recommend anyone driving through the area to stop by and enjoy some fried chicken read more

Stopped by on our way home and purchased the $24.99 8 piece original bucket. There were no cars in the parking and drive thru (should have been our first concern). When we opened the bucket the chicken at home it was dry and hard like it had been sitting in the serving area for a long tine. My wife wanted the thighs and I had a piece of breast meat. Both of us were very disappointed and could not eat the chicken. The biscuits were hard enough to drive a nail into apiece of wood. I thru all of the bucket food into the trash! We have learned our lesson since this is the 3rd time in a row we have had this happen at this location. We will not return again because it has happened to us at one of the other Rochester, MN locations. read more

I stopped in for some takeout. The line was quite long and slow. Several women were working here and they seemed to be quite confused. There was yelling from the front to the back about why certain items were out and not being cooked. It took quite some time to get my "fast food " order. The chicken, potatoes, and cole slaw are good so I guess the wait wasn't too bad. read more

floors are sticky slow service and the bathrooms are very messy but at least the person helping was nice

Good ole KFC, just can't go wrong when your in the mood for good Fried Chicken!!! Absolutely love their Cole Slaw!!!

The food has been fine and pick-up has been smooth. HOWEVER the last two times we've ordered here, they haven't given us the ordered sauce (gotta have the awesome sauce with the tenders!). We've picked our big order in the drive thru so we didn't want to dig through the bags to check for the sauce and hold up the line. When picking it up, we even mentioned to make sure we have the sauce as last time it wasn't sent with our meal. Yet they AGAIN didn't put any in our bag/order!! We will be going to the other local KFC location as this is ridiculous. read more

There food is amazing, I love there famous bowl, it's a five dollar fill up meal. The price is cheap and you get plenty of food to fill you up, service is good and it was clean, the lady at the counter came out and washed our table for us just so she knew we had a clean table it was really nice of her. read more

KFC - Had the famous bowl it is so good, I love kfc! - Fast Food Near Me - Rochester, Minnesota

So I went to kfc because I really didn't have the time to cook tonight, so I thought I'll just grab some ready to eat chicken and sides that's always pretty good I guess. Everything was quick and ready but unfortunately I got home and found hair in the mash potatoes and hair in the corn, the biscuits had taste of something freezer burnt, macaroni was a pile of mush and the chicken tenders(12) were as tough as a well done steak. I been calling their phone number that's listed but no answer and I called a fair amount of times, Customer service goes out the window at that point. I'm curious on what their employee policy is for hair netting, hats etc. #Roosters read more

I'm an optimistic person. I hate to give bad reviews but hopefully this isn't their usual condition of food. We are here at noon. Not many people here. Didn't have to wait in line long. Food came out quick. Ladies' restroom was clean but....that's the good part. My chicken fingers and biscuit was cold and tough. The mash potatoes was hot and good. My husband had the three piece meal. The three pieces were so small. The chocolate chip cookies were very hard. I hope we caught them at a bad time. It was a cold, snowy day. I was hoping for a good, warm meal but left feeling disappointed. read more

The food was hot but I don't know about the sides as we didn't get silverware nor napkins! Pretty disappointed.

This was my first time having KFC several years. The young lady at the drive thru was very polite and did her job well. My order was on point and the food was hot and tasty. You can't really ask for better than that! read more

I once came in to place some orders for my coworkers (perhaps six orders) and was looked at like I was speaking alien. I had to repeat much of what I said. The comprehension of the staff was very slim. Across the street is a McDonald's, and the staff there are ten times better. When I was dishing out the food to my coworkers, I found the order to be off. I had a headache just ordering the food, now I was just plain mad. I usually don't go here because my usually iron clad stomach can't handle it and the few times I do I'm frustrated. My other half had a craving the other day and went through the drive through. While waiting for our order, I watched the window attendant eat her meal by the window. At least this place is consistent. Consistently bad, yet consistent. read more

Stopped by for some chicken and ended up staying to eat. Place was clean and staff was super friendly. Easy place to pop into when at St Mary's. Grilled chicken is delicious! Had to have a biscuit as well, yum. Will go back for sure. read more

Good fast service. The bad thing is that the cole slaw seemed to be missing an ingredient. Pretty flat with no taste at all.

For convenience to Saint Marys Hospital, this KFC can't be beat. The food is typical KFC fare, nothing unique, and the restaurant is generally clean (although the bathrooms can sometimes use some freshening). This KFC does not honor internet coupons, even if the KFC web site lists it as a participating retailer, so don't expect to get a bargain here. read more

The KFC on 12 street SE is the worst location ever!! My family and I just went there and the drinks were all wrong. Went back and requested a refund the manager says no and starts threatening my husband in front of my daughter! This is Unacceptable. I mean really?! we didn't need the drinks anymore just give us our money back and have a nice day. What kind of managers are you hiring?! We will never ever be back! read more

They got almost my entire order wrong, I don't even know how they could do it. It wasn't even a very large order. The potatoes were dry and cold. The colonel would not be happy, its never been like this before. read more

This was my second visit here and it did not improve from the first visit. We ordered an 8 piece extra crispy chicken bucket to take home. First, we didn't realize how expensive this one item was ($16.49). I could get the same thing and much better from our local grocery for $8. When we got the chicken home, I opened it to find original recipe chicken (not extra crispy) and we had 1 breast, 2 legs, 2 thighs, and 3 wings. The wings were so small they had no meat. The breast, thighs and legs were cold and hard. We had so little meat from all the chicken that was edible that it could fit on 1 thigh. Would not recommend this location. read more

Spending many days at St. Mary's the last few days. The last evening we were here. We had to dinner at Kentucky fried chicken. Our chicken was not good at all. The workers were a bit rude mostly willie. There was 1 smile out of the 4 workers be hind the counter. I myself when I walked out but we have a three-year-old granddaughter who was starving. Our first time here and will never go back. Yes I know that's what I get for having fast food. read more

Staying at a nearby hotel. Service was very friendly and fast. The chicken was alittle dry but it's kind of expected when eating here.

The food is way more expensive than it is worth. You can get better tasting fried chicken hot and ready from the grocery story for a much better price. read more

It is not so much their food as it is their refusal to honor company coupons, and charge more than $5 for their ADVERTISED $5 Fill-up box.

I completed a survey from another KFC and went in to order a Zinger $5 fill up which includes a drink. I was rudely told that I would need to purchase another drink in order to redeem my completed survey for a free Go Cup even though the Zinger comes with one. Needless to say after they had my order all ready to go, I told them I no longer wanted it for not honoring my completed survey from another KFC. So instead of losing my business for that order, they also lost money in food cost by having my order all ready and tossing my order in the trash by simply not honoring a completed survey. But it is Rochester so if you're not a Mayo Clinic employee, you don't need to be treated with any respect. Hopefully but doubtfully the franchise owner reads how ridiculous their policy is when it comes to honoring these survey coupons. I shouldn't have to purchase a second drink with my meal just to get a free Go Cup. It doesn't take rocket science to understand the logic in this. read more

This is the worst KFC ever. The bread was old.. They got my order wrong never again!!! Do not eat here