On 9-15-24 my wife and I decided to go to our local KFC and Taco Bell combined In Omak, Washington. We stepped up to the counter and happened to be listening to a coversation that an elderly Woman was having with a counter person at the register. The ederly lady was trying to say that she thought that her huband had ordered something other than the he got,The counter person said " No you didn't". The manager then stepped in and siad" I was standing right here and you did not order that". Then after agruing with the Edlerly Lady ( 75+ in years) the manganger exclaimed "I was standing right here and you are wrong you did not order that", After aprox. 3 minutes or so the manager still arguing while walking away " your wrong but we will get it for you". The edlerly Lady clearly distraught sat down with her husband, They received thier food. My Wife and I ordered and sat down, I was not happy about this incident so I went to the People and asked them if there is somthing I could do or purchase for them to make it right. The People said thank you but they will be fine. I spoke to the Edlerly people and relayed I would be sending this Complaint. The explained they dont know how to do this and I would find out if they had a complaint form so that they might fill one out if they pleased. They said that would be wonderful because they where affaid to aproach the manager considing the stress they had just went through. My wife and I along with the People finished our meal about the same time so I told them to wait for us outside I would check if they had the form and I would bring it to them if available. I walked up to the counter and asked the counter person if they had a compliant form the person didnt know. He then called the Manager over the same person the continued to argue with to edlerly people and I repeated " I would like a complaint form", The manager" asked for what". I then told her that I and others witness the interaction she had with Ederly people when she was agruing with them. Her exact words" I didnt argue with them, Your wrong". I told her that I will not be arguing with her and to provide the infromation asked for and Asked for her name as the Manager, she was hesitant so I wrote her name on the tag, she then with the other employees around sort of laughed and said " have a good day sir". I have never been treated like this before and most definitely having my elders treated poorly. Manager name "Belve". She is a poor enfulence on others. read more