It was a very, very clean and cool, and comfortable environment. In addition, the service provided by Matt, could not have been any more welcoming, and helpful. We needed help with our order, and he was very helpful when we wanted specific type of chicken, and additional things, like the cole slaw, and the biscuits. We also thought that the food was extremely delicious, extremely juicy chicken; not dry at all, at all!!! It's not always possible to tell from the outside, but you can here. It looks like a nice place on the outside, and it is. It definitely is. read more

See all

People eat this on purpose? My employer brought in bags of chicken sandwiches from the Fletcher Parkway, El Cajon KFC. One bag had regular, the other contained the spicy sandwiches. My intention was to remove the chicken from the sandwich, cut it up and add it to the salad that I brought from home. I chose the spicy. When I removed it from its foil pouch, I immediately noticed how sad the bun was. A no frills, plain bun that was squished and deformed. I tossed the bun, set the pickles aside and put the chicken into the air fryer. It was a pretty big piece of chicken; bigger than the bun it was on. It crisped up nicely and looked decent...then I cut into it. Ugh. It oozed grease. Not the juice of juicy chicken, but pure grease from the deep fryer it was originally cooked in. It started to soak through the paper plate that it was on. I couldn't bring myself to even taste it. I could feel my arteries hardening just looking at it. I threw it away. The pickles were alright. read more

Staff was a little rude and if you have children a homeless youth rapest spends all day in the business Well Known on Megan's law read more

Service was good. It ends there. The chicken was over-fried and the breading is dark and tastes burnt instead of golden and crispy. The gravy on the potatoes is odd-flavored like it has molasses or something in it. The potatoes are slushy and tasteless. And to cap it all, the biscuit is doughy and uncooked inside. No one wants to eat a ball of flour-flavored mush. This is the second time I have been disappointed at this location (Fletcher Parkway, El Cajon). I really thought the bad food was a fluke last time but I have learned my lesson now! I will drive to the PopEyes in Santee next time I want fried chicken! read more

We ordered the Fiesta Meal from KFC and it was great! The chicken was fresh, hot, and came out fast. I usually don't like KFC because of the weird taste, and I've been to many KFC locations where the chicken is old and disappointing. But this spot is different the food was actually really good!. Definitely satisfied and will be ordering again! read more

Absolutely not worth ! KFC is going down the drain.... Cost is way too high and the quality of their food is awful now....

They do not honor their national ad about giving a free bucket of chicken with a $15.00 online order. Told me this offer not available in Calif. No where on site or app or ad is that stated. Poor way to do business read more

Went to drive thru. Workers were playing around on the intercom, so unprofessional. Then they said they were hoping to give us 2 free chicken tenders which was weird so we just left. Then they shut off the lights which was weird because they didn't close yet for another hour. I guess they didn't want to work. Will never come here again. read more

Darn good chicken pot pie. Full of yummy chicken and veggies. With very tasty gravy. Topped by a super good flaky crust. read more

KFC - Chicken pot pie - Chicken Wings Near Me - El Cajon, California

This KFC is amazing, everything were just feeling brand new, from the interior to the exterior to the drive thru, to the displays, register counter, tables, drinks station and of course the food. The food was somehow different from any KFC location; the staffs were also nice, the manager greeted me as I come in, my order came out quick, the server asked me very thoroughly about what I wanted he even added additional stuffs even though I didn't ask. No trashes or stains anywhere, every few minutes the manager would go out to the entrance and picked up random garbage; it was just sad when I had to witness group of thieves come in and steal an online order, I overheard one kid asking for a water then grabbed a delivery bag of food then walked away without saying anything, the management tried to call him back but he took off, so they had to report to the police, but nothing else they could do, very sad when this happened to honest people who doing honest business, I hope the police will catch that person. read more

See all

Debated about going to the drive thru late, but I gave into the craving. The employees were nice so nothing on them... the chicken tenders were complete garbage. Tough, rubbery and over cooked. Got a matching hard biscuit. So I guess just don't go late. read more

Fantastic customer service. The manager John was accidentally given my complaint from corporate. My problem was with Fletcher Parkway but he offered to allow me to come over there and he wanted to make it right, either a refund or replacement of the food. It wasn't even his store it was another one and he took care of me. Now that's what I call Excellent customer service. Way to KFC on second St.(el Cajon) read more

I tried again ... another fail. Called to order pick up and was told no phone orders. So my friend went there and went inside to ask for wings...FULL sized wings. He got home and they were measly junior excuses...when he had asked twice and was assured. People won't go back for this type of service, product or conduct. No pride in their employment. read more

Im more of a Popeyes chicken sandwich gal but figured Id give KFC a chance. Although at first glance its a bit messy, the sandwich was soooo good. I tried the original not the spicy one. Im definitely sold and will be ordering this one again. read more

See all

The service and food have really changed and not for the better. I thought for old times sake we'd go to KFC and, I ordered a small bucket of chicken breast because I don't like dark meat & my daughter ordered the chicken poppers complete meal. It was almost $50.00 and our order wasn't complete. It was a good thing we ate there because if I would've gotten home with an incomplete order, I would've been furious, especially with the gas prices now. My bucket wasn't just breasts, and my daughter's meal didn't include fries. When I brought the bucket back to the cashier, the manager came and was so angry I was letting them know my order wasn't correct. She yelled at me that I have to pay more money and that I'm not going to get white meat for free. Can you imagine? What happened to a teaspoon of customer service? So, I let her know, it's not about the money it's about getting the order served correctly. What good is dark meat if I'm not going to eat it? I can't believe I'm even having this conversation with her (the manager). I had to have my whole order refunded and then recharged, during this time, my food's getting cold, and when we get to the table, my daughter's meal is missing the fries! Boy, did I not like to have to go up to the cashier again. I was made to feel like it's my fault and it wasn't! I haven't been to KFC since way before the pandemic, and, it looks like this last time will be the last time I'll visit again. For $50.00 for 2 people, I could've had a wonderful sit down meal at any of the small businesses in the area, and from this experience, I'll remember that for the future. read more

Well first off, I waited over 15 minutes for 1 car in front of me to clear the drive thru. In the end 2 medium cups and 1 medium plastic bag was given to the customer that didn't look to have much in it. I finally get my mobile order (mobile orders are to be picked up inside but at 7:26pm they were already closed) home 3 miles away and the meal was cold. The ice in the soda mostly melted. Not only that but I got the Kentucky Grill and it was supposed t be 2 breasts and a wing. It was very dry and tasteless. As the picture will show it looks like a quail not a chicken and for this I paid $12 and no receipt to complete a survey. After looking at the rating of this location, I can see why they wouldn't want people to leave a survey. Won't stop me though. I'm totally disappointed! read more

See all

Worst KFC ever, can you imagine the Menu Sign on the drive through with no lights the Manager says ya this is how it is, is that fine with KFC owner? Thats totally way below one star services and quality is 0 Will never go there again read more

You know, the Georgia Gold Tenders could be so much better if they were to just make a few changes on how they serve the tenders, not to mention it would help that they would not over cook the macaroni in the macaroni and cheese that I asked for my side. I ordered the combo which came with three crispy tenders, a biscuits, and the side of mac & cheese I mention for $5.49. I was sadden the combo did not come with a drink. The tenders were cooked well, meaning they were tender on the inside and crispy on the outside. The Georgia sauce was good with its hint of mustard but the problem was that they drenched the tenders in it and served them swimming in a pool of the stuff. They should of tossed them in the sauce, drained the tenders, then serve them on a plate. Here, they simply poured the sauce over the tenders which made them over sauced and quite oily. I had to pat and pat them on a number of paper towel to drain the excess oil the sauce came with. Seriously, these could of been so much better if they would just take a little care when they prepare them. The macaroni and cheese was a mess. Like I said, the pasta was way over cooked rendering it mushy and the sauce did not taste of a specific cheese, but was very buttery. It's such a simple side dish to make, and I guess as it is to make, it's as easy to mess up. Service was pretty good, and the young lady who took my order was friendly enough, but even though it is a fast food eatery, I would imagine they would still like to have customers return. read more

See all

I loved KFC when I was younger. But I have been a few times lately and warning! The chicken is the worst I've ever eaten. It's greasy and soggy. You bite into it and get a mouthful of soggy grease. The extra crispy is a joke. The skin is so salty its almost impossible to eat. Cole slaw this time was good, but , yeah. If you want good fried chicken don't waste your money here. read more

Best KFC that i have ever been to! The food was awesome and Michael was such a nice and hardworking employee! They had the juiciest crispiest chicken tenders alive! The place was super clean and I like really, really, really enjoyed my meal! I would drive lots of miles to come to this KFC! Come get some JUICY, CRISPY, SAVORING chicken tenders! I absolutely devoured my meal in about 5 minutes! I absolutely LOVE this place! read more

I came to this location a few weeks ago and the service was terrible. A lady managers was going crazy and was nearly insulting me when I just wanted my order. Her name tag said Vanessa. The food was just regular KFC albeit a little old. The lobby was dirty. I had tried to use the restroom but it was clogged or it had too much in it. read more

Wow, so disappointing, it's been a long time since I visited kfc, I used to love their mashed potatoes and decided to buy some today, omg, what even was this, they were disgusting, they tasted like the cheapest,off brand, watered down, instant potatoes that you could possibly purchase, icouldnt even finish eating them, I threw them away, I did not purchase anything else so I don't know if the other food on the menu has gone down in quality as well. I most definitely won't be returning. On the plus side, the young lady in the drive thru window was very pleasant read more

I stopped by here to pick up a quick lunch and all was okay. I went through the drive thru. There was no line so I was able to zip right through with ordering, paying, getting my food, and moving on with my day. I ordered a famous bowl combo with a strawberry lemonade. This is fast food, I never expect the world of it and I was content with my meal. The strawberry lemonade is an up charge. It is just a strawberry syrup that goes into their lemonade but I enjoy it. The chocolate chip cookie was nice and soft which I like. It isn't huge, just the perfect sized cookie. My famous bowl was good. I really like them even if they are incredibly terrible for you. The staff member working the drive thru was kind and easy to understand with her mask. Overall, I was very content with my order and I would stop by again if I was close and needed a quick meal. read more

Dirty, dirty, dirty and the place smells. Lucky for me, I had an order to go and I'm glad I did. If the front area is dirty, how bad is the kitchen? I won't be back. read more

The drive-thru old lady is very rude and pushy and adds things to your menu when you're trying to order and she suggests stuff but not allowing you to make your own decision and is rude when you come to the window to do the pay I myself had to break away from KFC and start going back to McDonald's and Jack in the Box due to the rudeness of the older lady in the Drive-Thru thank you KFC read more

See all

I'm blown away by the awesome customer service I received at this location by the super nice woman named Karen at the front counter she helped us even when we didn't know what we wanted she made some great recommendations and offered us items We didn't know we needed and would injoy Thank you kfc and thank you KAREN this is our new KFC Bob Roberts read more

This is the best KFC. Their chicken is always hot and fresh. I only come visit them when I have coupons. It's been over a year now I haven't seen any coupon from them. read more

This place never has original flavored wings! 2 for 10 special and cant even honor what is being ordered #pathetic . Went here today to order the orig. Flavored wings and Bowl $10 special and was told only had 1 originally and would give 3 extra crispy wings. Instead of offering to make it, they try to push something you don't want. I would've been fine with a breast in an original recipe but instead for pus d to take extra crispy wings.. NO THANKS!!! read more

Huge shout out to Steve! We come here for lunch often and I normally go through the drive-thru and have to park to check the order very often the order is wrong. I decided to go inside today and Steve helped the order was up quick and every single thing on our list was there. Thank you so much Steve You are wonderful. Super friendly attitude and your eyes smile above your mask. It's nice to deal with somebody so pleasant at this location! read more

KFC 555 N. 2nd St El Cajon, Ca 92021 619-444-0718 12-15-21 6:42pm The chicken wings were dry and burned plus it tasted awful, looked online at the prices for fries and other items to get an idea of what to order, then drove to the restaurant and the person at the drive thru said prices online are different from when you order in person, yeah that's for sure higher prices in person!!! Then they forgot an order of fries, I had to drive back to the restaurant to pick up my 5.00 fries they forgot. Whatever, they gave us 4 free cookies. It's always messy when they give me back my order, bags all greasy. I'm trying to give this restaurant some credit but its always a mess!!!! Will not be returning to this location ever!!!! Get your prices right KFC!!!!! read more

I always come here at night. They are not so busy at night, so there's no reason they are rush to serve customers. But they sold me not enough pieces of chickens twice. I don't know why I ordered 6 pieces chicken special promotion and I just got 5 pieces. Was there a piece of chicken that's supposed to be 2? How ridiculous! I won't come back here again. read more

KFC - I have my chicken 6 pieces but it just has 5, and they also charge me the price of 6 pieces. How come? - Chicken Wings Near Me - El Cajon, California

Last night. Ordered a 3 piece. Chicken dinner. Except it was freezing cold amd totally wrong.The only thing. Correct was the drink. Afyet the drink wr eere blown away that it delivered. Grub tried to ruin yhe really bad dinner by charging a delivery fee, and got a tip for yhe driver ip front on the card. I really am frustrated with grub hub and that particular store. Guess itll be using door dash for tbe rest of our time. Ehile waiting for thr border to open. read more

That's it!! No more chances!!! I have come to this facility several times, and never have I been there when they have ANY of my choices!! This particular time all they had for chicken was "Popcorn chicken and Original Thigh's!! Then was told that all the chicken is cooked at one time, and it's "FIRST COME FIRST SERVED"?!?!? I have never heard of this as a KFC procedure!! Then was told at 8:15pm that the kitchen is closing in a few minutes?!?!? When the Google and all the signage on the door say open until 9:30pm!!! According to the girl on the phone that just means that you can order whatever is left until 9:30!! WTF?? I just wanted some hot fresh chicken after work!! Not leftovers!!!! I will NEVER GO BACK!! read more

We ordered for eat in. The restaurant was clean, the food great, and the server was mostly patient. Better than most that I've been to.

Was in line for 20 mins to get to the intercom and they all out of chicken... It wasn't even 8 o' clock!!! read more

KFC - Chicken Wings Near Me - El Cajon, California

See all

I'm here at KFC 28 min before they're closed. They're supposed to be closed at 10pm , yet the doors at locked. Wow, where is their integrity. read more

The employees are very nice but I happen to chance meeting the manager who is not at all friendly and courteous and helpful she responded to my request with cold and different and out right hatefulness all I asked was to replace my horrible cold chicken sandwich rockhard And I was treated like dirt but that's all right we won't go back I just don't understand how the employees can be so courteous and polite and the manager is the opposite read more

We go to KFC every other month. The lady at the window is courteous and helpful. However, we always order the 14 piece Classic Bucket and they can not count past 13. We have been cheated one piece of chicken every time. We stopped going to Mission Gorge because they can not count either. I am done paying for what I do not get. No more KFC for us!!! read more

Worst chicken I have ever purchased from KFC. Dry from sitting under heat lamps and very greasy. The inside of the 8 piece bucket was wet with grease. $30 and change for garbage. Prices are up and quality is down. Thanks Jack at the drive through 724 Johnson El Cajon. read more

First I would like to ask does El Cajon have a Board of Health?They need one. First we went in 2-3 different times recently and were going to get our order to eat in but was in total shock and the complete fiflth of the restraunt and the bathrooms scum fiftly toilet paper all over,fiflthy floors,horrid and disguisting that you cant imagine. All orders were taken out so we do not catch anything. We both get the Special for $5.49 and can tell you all 2-3 times both the chicken and the biscuit were atleast a day old horrible.The potatoes were very tasty. Sadly the girls working there were very nice and professional but how could they work in such unsanitary conditions. I say eat elsewhere. read more