We got there at a little after noon on a Sunday so it was pretty busy with the after church crowd. We got to order fairly quickly. It took quite awhile to get our food. My husband had ordered original chicken and they had to make it special. Guess not many people order original. The food was fresh and hot. We love KFC chicken. They didn't give me any dipping sauces for my chicken strips and no butter or honey for our biscuits. I went to the counter to ask for some. There was not a single person in sight. Not sure where they all went. I waited a few minutes and no one came so I did without. Not a huge deal. We would go back but I would ask for sauces and butter when I get my food next time, read more

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Had to wait 15 minutes for 2 chicken sandwiches and then when I ate them they were nothing but grizzle. NASTY PICKLES AND SOFT FRIES. read more

KFC - Garbage food. - Fast Food Near Me - Duncan, Oklahoma

The food Was wrong like 2 things or something and service is bad at night and good in day kinda so that why I gave 3 stares and They got are drink wrong read more

KFC - Fast Food Near Me - Duncan, Oklahoma

Ordered ahead and the app said it was ready and I get here and I have been waiting for about 35 minutes and there just standing around talking now even working. Didn't even bother to ask what order we are waiting for read more

We always go through the drive-through so I don't know anything about the inside seating area or restroom availability, things like that. I always get two chicken breast extra coleslaw and the customer service is always good. I love the original chicken breasts because they're always cooked to perfection and juicy and delightful in taste. My husband gets a very menu when we go each time, but he's always satisfied as well. All in all, I'd say this was a thumbs up for a quick meal on top of which they stay open a little later than the other places here in Duncan. read more

A boy who said his name was Caleb was very rude and got an attitude when I asked to exchange drink for another drink. I didn't get all my order and when I asked for the item he said geez any thing else. A lady named Patty was very nice and was trying to be helpful with the situation read more

So I ordered on the app not only did it take 45 minutes just to get a response to get my order but on top of that couldn't eat my food till I got up 50 times to get me and my family's napkins utensils and everything else just to eat not long after people then get yelled at by a employee just because no one answered his question out of ten give it a negative two food was good but service is so shitty I should've made food at home don't come here it sucks read more

We have only gone here three times in the year and a half we've lived here and each time the order has been wrong. I finally decided to do a review. Today we ordered in the drive thru. It was not busy in the drive thru at all. There was no one else before me or after me. My order was small, but I was still asked to pull around. I didn't have a problem with that as I know restaurants do that to make their service times seem better. We waited quite a bit for the order. I didn't mind either as I wasn't in a hurry. What I minded was getting my order, getting home, and it was incorrect. Maybe I should have checked it, however, I think one has the expectation that their stuff would be right - especially as it wasn't busy inside or outside in the drive thru. I doubt we will be back. read more

Awful, 20 minutes to get food after being told to wait to order and sitting at the speaker for 10 minutes. Complained and they told us to go to chicken express. I wouldn't mind waiting if they had just told me it would be 10 minutes for the nuggets to cook but t just had me pull around so their corporate timer wouldn't show how slow they are and didn't tell me anything other than it would be right out and it was not. Spending almost $40 to be treated like trash and spend 30 minutes in a fast food drive thru is not happening again. I'll just get kfc when I'm out of town now. read more

Went there 3 weeks ago and ordered grilled chicken and told the cooler was broke, went back 2 weeks ago and ordered grilled chicken again and was told they don't serve it after 3. Finally went back one more time last week and again ordered grilled chicken and this time was told that they don't sell grilled chicken. Who is running this place?? read more

I thought this was the worst kfc ever until I tried the one in chickasha several times. Boy talk about two peas in a pod, these have to be ran by the same person, no way two kfcs could be this bad independently of each other. Especially when literally every other kfc I've ever eaten at was awsome. ITS KFC!!! How can you screw this up? And how are these two stores open. Where are the regional managers??? But if you think this one is bad, go up the road to chickasha. They won't even make your food, they are always mysteriously "out" of chicken when I know for a fact because I had a friend that worked there they just say that when they don't want to cook anything. THATS LITERALLY YOUR ENTIRE JOB !!! read more

If you're not dining in and you're not taking it home my advice to you is to ask for utincils every single time you're handed your food. 99.5% of the time they do not provide them automatically. Not sure how they expect you to eat the green beans, mashed potatoes, and gravy with your fingers. Maybe they think everyone takes their food home to eat? Their food is good. This location isn't the quickest so be ready to wait. The food is normally hot though so they don't just leave it sitting there under a heat lamp from my experience. This is why I still go. It's fast food and you get what you pay for. If you go on a special promo day like $2 chicken fried steak day... well, you're going to wait around 20-25 minutes in line. Is that really their fault if the cars are circling half way around the building? Part of me says yes, because they know it's a popular item and they'll be slammed; the other part says no because maybe they do make extra and still run out? Anyway, fast food is good. Eating green beans with your fingers is annoying, especially at work. Keep in mind it's fast food not fine dining. read more

I will never ever eat at this store again. Every time I go there the order is never correct. I tell them exactly what I want and I don't get it. The quality of chicken is terrible. The size of the pieces is like it comes from a bird the size of a robin. There is no crunch to the extra crispy. The cole slaw is dryer than it use to be. I don't know if this is the case for all stores or just this but will not be my go to list ever again. This store needs to be closed to stop ripping people off for the poor quality of food. If I could go without leaving a rating than I would do so. Don't waste your money. And why can't I read your reviews?! I can read other restaurant reviews. Do you not want people seeing how bad your reviews are? read more

Nasty business...nasty floors, nasty counters, nasty drink stations, nasty buffet with food that needed to be throw out at 8:00 p.m. Workers that stayed outside smoking instead of cleaning the nasty counters. Never will go in again read more

Not one of the better KFC's I've been to. Lobby is clean and the buffet area is as well. I wish you didn't have to look at the kitchen. I also guess they have a family and friends hook up plan at this store. Walk in and go past the counter and have someone hand you a stack of plates and cups. read more

This place has very unprofessional, rude employees. feb 19, 2021 at 7:00 pm, the girl working was working with one other employee and completely stressed out. Not sure why she was so flustered there were only three customers including me. I'm was in the drive thru and she came over the intercom saying she was short-staffed and that she didn't have any help so I needed to be patient and wait till she was ready to take my order, I have not said a word to anyone so her to start my order by complaining about what was going on was unprofessional to me. I just decided to drive off then To risk something happening to my order that she didn't want to take. read more

I ordered two thighs original recipe and they were soggy and way too greasy. I informed the cashier of the poor quality and she didn't seem to care. I will not be returning to this establishment any time soon. read more

Just had kfc off I-44. We have not had KFC in about 6 years, and it will be another 6 years if not longer. Paid for extra chicken that was not put in the order and the two pieces that were in the box was dry, cold, and had no seasonings. But the tea was real good! Just wish I had not paid $18.00 for it! read more

I had family visiting and went inside to order, since we had problems with getting our previous orders correct through the drive through. I arrived about 5:00. My order was about $70. I was told they only had 6 pieces of baked chicken so I agreed on 2 original for the 8piece bucket. I also had the large 16 piece crispy with the sides that went wither h. Several people came after me and I could see many cars passing through the drive up. I waited about 30 minutes while watching cars come and go and seeing two families being served inside who came after me. When I asked, the staff indicated they were waiting for biscuits to be done. I saw baked chicken going out the drive in window. Of course, when they started filling my order there was no baked chicken and was told they were not baking any more this evening. I waited 50 minutes for my order, and when I got home the gravy wasn't closed well and spilled all over other food. The staff had acted rude and unconcerned when I asked twice about my order. The manager was not available and I asked when they would be there and was told probably tomorrow. This was such a disappointing experience overall. I will not spend any more money with this establishment. read more