I placed an online order and it said it would be ready at 7:36pm we waited for 35 minutes before the food was ready, and the employees kept saying just two more minutes. We got our food and they said we're waiting on the biscuits and that it would take an extra 11 minutes- meaning our ready food would then be cold so we opted in for another side. Moral of the story they're slow. They were extremely apologetic and tried to make it up. Great customer service just not fast food service read more

I gave this place a second chance and again but the food is horrible again!!! I do not recommend this place what so ever!!! Biscuits are burnt and dry as hell, the chicken was just down right gross tasting and dry, the potato wedges that are back were so skimpy I wouldn't call those wedges!!!! read more

DONT COME HERE. SERVICE IS SLOW AND THEY ARE RUDE. This kfc had no chicken, lady said "WE HAVE NO MORE CHICKEN", service is slow, waited for almost 45 mins for an online order. Other people got their order before me, while they waited to give me my order after they were done cleaning and wiping down. Told them I had an order multiple time and they kept saying they would get on it but I came in here 40 mins earlier for an uber order. read more

One of the worst service experiences I've had in the Valley. I placed my order and waited patiently, even watching others who arrived after me get served first. I had already paid and was standing in plain view, but somehow got skipped. When I asked the cashier, I was told I'd have to wait another 10 minutes for chicken breast--even though they had just served a large 30-piece order to someone who came after me. This kind of disorganized and unfair service is unacceptable. I won't be coming back. read more

KFC - Fast Food Near Me - Buckeye, Arizona

I had DoorDashed KFC last night which I should've known was a huge mistake from the start. But, I was craving it for some reason and I hadn't eaten all day. I open up my order mind you I ordered 2 famous bowls since it was a buy one get one deal. There was nothing in there except mashed potatoes and gravy. My bag was sealed and they had given me the wrong drinks too. I had to dig around the food to make sure there was nothing on the bottom. read more

KFC - My DoorDash order - Fast Food Near Me - Buckeye, Arizona

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Do Yourself a Favor and Skip This Place I've given this location more chances than I probably should have--each time hoping something would improve. Sadly, nothing ever does. From the cold, subpar food to the consistently slow and unwelcoming service, this place has been a disappointment on every visit. Items are often missing from the menu, and when the food is available, it's either lukewarm, bland, or just poorly prepared. It's frustrating, especially when you walk in hoping the management has addressed the long string of one-star reviews... but clearly, that's not the case. It honestly feels like no one in charge is paying attention--or worse, they just don't care. When a restaurant receives this much negative feedback over time with no visible effort to improve, that says a lot. With better options nearby--like Popeyes just down the road on Jackrabbit--you're better off spending your money where the food is hot, the service is decent, and the experience isn't a letdown. I hate to say it, but unless something drastically changes, this location would honestly be better off closing its doors. read more

This KFC must be new because it is hard to find on YELP. Got it and hoped we would not regret stopping to get lunch from a long 1-10 road trip. The Cracker Barrel is in the same big parking lot. Going in was a nice cool off from the hot AZ weather. We saw one patron waiting for his order. It is painstakingly being made, sandwich by sandwich by a young chef who had said that he will be right with us. The large to-go order was finally completed, and the one person left with a grin. We get the 2 and the 3 chicken lunch boxes. The choices of sides were mashed potatoes and gravy and some sweet corn. We got to help ourselves to the drinks. I was happy with the greasy classic chicken pieces, but I only wished for another biscuit. The KFC was a cool rest stop, but the code to the RR does not work, and nobody really cared. Time to go. read more

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Extremely slow service. Super slow. Not at all fast food like. Very slow service. Not a fast food stop

If you value your health, DO NOT go the KFC on Watson in Buckeye, AZ!! I love other KFC's but this one is literally the bottom of the barrel! I entered the KFC at 682 S. Watson Rd, Buckeye, AZ 85326. I was VERY disappointed and appalled at the store and the workers. I ordered my food and paid for it. I then noticed that none of the employees had hairnets or used gloves. The dining area and windows look like they haven't been cleaned in months! I looked around this store, and it was disgusting. I got the food home, and the chicken was undercooked and greasy. I have NEVER been so disappointed in a restaurant, if you want to call it that, in my life! The only positive thing about this entire experience was that the person who took my order was very nice. Other than that, this place is a disaster! I will never go back here again and will make sure I spread the word about how disgusting this place is. I will go back and take pictures and then notify the health department about this establishment. read more

Ordered ahead through the online app and still had to wait almost 20 minutes. When I got home, I realized that they forgot most of my order, which was the reason I even had to wait so long! Also, the food was undercooked, biscuits were stale, and the meal made me sick afterwards. DO NOT EAT HERE ‼‼ read more

Stopped in for lunch. Kind of wish I didn't. First issue, walked inside and went to the bathroom to wash my games before I order. Well you can't because you need a code. Ugh. Ok I'll order my food. So I ordered #9 combo with 3 strips and requested coleslaw instead of the fries. Dine in. Well the bathroom was filthy go figure. Was able to wash my hands though soap and hand dryer all good. Come back and my food is on the counter in a togo box. Fill my drink try and find a clean table to sit down at. Yep you guessed it several tables with trash and grease spots on them. Open my box and what do you know. My order is wrong. Really people. They gave me a #3 a 3 piece chicken. They did get the coleslaw right. So wait for someone to come back to the counter. You got it they've disappeared. Ugh it's hot and I don't feel like fighting this battle. I give up waiting and go sit down. One customer comes in goes to the counter and waits. No one says anything or shows up. After. Few minutes he just walks out. 2nd customer shows ip and gets noticed. He orders dine in and gets served Togo. He shakes his head and sits down after grabbing a wad of napkins to clean his table. What's frustrating too is I paid for a more expensive meal without realizing it. Their mistake has cost me more money and time because I can't get their attention. I realize this all sounds minuscule and petty, because I actually wound up paying for the meal I was served. Again I realize it's a battle not worth fighting. Just try to find something good in it and move on. I won't be back and will consider this next time I think about getting chic read more

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I went into this KFC to pick up lunch today. I had the misfortune of having to put my order (no employee assistance in sight)in the kiosk after I suffered through all of that, the credit card reader(no option to pay cash at the counter) did not work. I thought an employee could help me pay, nope she tried taking my order all over again, news flash her price was more than the kiosk offered me so she went to get a supposed manager. The manager took forever to get to me so I put my order in the other kiosk on the right side... it took my payment but no receipt came out. I went back to the counter to get a copy of my receipt to be asked "if I had paid for my order." When she realized I had paid the manager then told me she Can Not print me a receipt & walked away. So needles to say I did not get a receipt for todays purchase. I would give them a NO star rating but the system will not let me. We will not be going to this KFC again. I am not sure how this place has been in business this long but they need to do something with the customer service because it is non-existent & get rid of the impersonal kiosks. read more

Nice workers, bad fries..sorry i already ate them they had an dd aftertaste i didn't go inside, i went through the drive thru. Literally look at my burger. Sloppy. No sauce hardly and just look at the chicken. Do i even have to explain? This was 9 bucks for the MEAL remind you. It wasnt even crunchy. I couldve gone to crackerbarrel but i chose this and i regret it...this is so annoying. Nobody was inside and im not surprised it was empty. But the workers were still nice. By the way but the FOOD HORRIBLE LACK of taste in EVERYTHING too. I was expecting well seasoned food.. like wherything has a weird lettuce after taste Also the cup/ice idk it smells weird. read more

Nobody in line and they make me go park in the front for 10mins Terrible service. I'm not sure why they do that. read more

The food was great and the young gentleman that took my order was very friendly. The only thing that I didn't appreciate was that I saw management leaning on the counters and sitting down with their friends. While the staff worked hard! Management should be leading an example to the crew and not be lazy. Also, the door on the left was locked and I witnessed many people running into the locked door including myself. Don't understand why but it was locked. read more

KFC - Fast Food Near Me - Buckeye, Arizona

Overall, my experience at this location was great from the staff, and I will definitely be back to get food again just based on the quality of the oil because I can tell when the oil is not good or is good and the times I came here the food was good quality so I know they are taking good care of oil and that is important when I go to fast food and your food is way dark because of the quality of the oil but overall really good ! read more

I have been going to KFC for more years than I care to admit. This was the first time I visited any fast food Joint, that I thought of as a "JOINT" I walked into the store to place an order for the family. the worker? not sure of the right title, she was counting money at the counter. No acknowledgment of my presence, no greeting or asking me to wait a minute. I waited a good 5 minutes and still nothing, I commented that counting the money must be more important than making it. I walked out and went to Pollo Loco, their service is much better. I refuse to visit any store that ignores customers or treats us like just another dollar. Well, I can spend my dollars wherever I like. Just not here! read more

Stood here in an empty KFC for 5 minutes and listened to two employees argue over who was going to greet me and take my order. Me not being from this area I felt that was HIGHLY disrespectful to stand there and laugh right in front of me, while both employees told each other they weren't gonna greet me. Apparently the person who was working the register was in the "bathroom" Horrible. I see why this location only has 1 star. STAY AWAY read more

KFC - Fast Food Near Me - Buckeye, Arizona

Wish I could give this place 0 stars Bella and and another girl I think they said Alanie or something like that. I literally asked the girl a simple question if they had popcorn chicken. One of the girls jumped on the drive thru phone line and started talking to me very disrespectfully and gave me attitude. And then when I asked the manager what those girls names were the girls were literally looking in the window. (3 or 4 girls looking to see who I was.) I literally asked oh, so you don't have the popcorn chicken they said no I said you don't have a secret menu. Then I said what is the chicken that goes on the famous balls and they said chicken nuggets. I said okay, can I please order that. They need to get training. Learn to treat people with respect!! They also didn't give me my receipt. read more

pésimo servicio Apenas eran las 9:40 y ya no tenian nada de pollo, despues regrese otro dia y no tenian Biscuits y eran las 5 de la tarde , entonces Que se supone Que venden ? Como es posible Que no puedan preparar y se supone Que quieren hacer American great again par de huevones !! read more

Every time I go here it seems like that they make it there mission to mess up my order or not complete it my order. Horrible and if I could leave zero stars I would for this incompetence read more

I should have known better by the reviews at this location. Out of chicken... how do you stay open and be out of the main item on your menu? Good luck running your business. read more

The service was horrible, worker Emily and manager Rachael were rude as hell. Food under cooked and they refuse to give you a refund. Don't ever plan on going back unless they hire a new crew and get rid of that person they call a manager. Will be reporting them to the better business bureau, they can't keep your money. Wish I could give a 0 rating. read more

This one's an absolute shit show. Manager looks like she's on crack. They don't have anything in stock that you pre-ordered online. Couldn't figure out how to offer me a refund without telling me to go back online. I'll never go back there again. read more

Ordered my food, came out pretty quick however I was missing several items, I had to walk up to counter three additional times. There was no ice in the soda fountain and all soda was flat. Chicken tasted old. This was my first time at this location and probably my last. All tables were dirty, The cashier was helpful, everyone else seemed not to care. I will consider reaching out to corporate this level of care is concerning read more

KFC - Receipt - Fast Food Near Me - Buckeye, Arizona

Maps said they open at 10 so went about 15 after and nobody ever answered. I waited in the drive through for about 10 min and nothing. This is the 3rd time this location has done this to me. My coworkers all say the same thing. It has gotten to the point where our entire construction site avoids going there. read more

Actually "0" stars. No idea if the food is any good. Had a large group of family show up unexpectedly and thought KFC would be convenient. Drive through not working so I went in only to be totally ignored by the zombie woman wondering around behind the counter and there was one younger girl working in the back. I waited for quite a while but those of us at the counter (the customers) must have been invisible because we were completely ignored. I understand "busy". Acknowledge me and I am happy to wait. In this case I walked out. Due to their non existent customer service not only did this KFC location lose over $200 on my visit yesterday, but I will never again be visiting the Watson Road KFC. read more

I remember as a kid that mom and dad would pick up a bucket of chicken from KFC and we would all enjoy a quality product, prepared with care, for a reasonable cost. But that was 57 years ago and things change. Today, there are no buckets of chicken anymore. The quality isn't there, and the care taken is non-existent. I had not eaten a KFC meal in a couple decades when I thought I'd try their newer chicken sandwich here on Watson Road. What a mistake. There was no one in the store and I was the only one in the drive through. KFC advertises that their chicken sandwich's are cooked to order. I placed my order and drove up to the window to find a staffer holding a bag with my Sandwitch. Wow! Did they cook that using the power of the Sun? I paid and took my lunch. I took the sandwich out only to find something that had been assembled so poorly it looked as if it had been stepped on! I'm a good cook. 35-years working in fire stations and cooking taught me that visual presentation is half battle when it comes to appetizing meals. This was a definite fail. Next, still wondering how someone could cook this sandwich to order I realized the the collapsed bun was because the sandwich had been previously cooked and the entire sandwich microwaved!!! WTF!!! To make things worse, the spicy chicken was SO spicy it was all but In edible. I grew up in San Diego eating great Mexican food. The hotter the better. But this sandwich was a cayenne pepper bomb. No flavor. Just hot. To say I won't be going back in an understatement. The staff here doesn't care what kind of crap they are serving, how the ingredients are treated, or have any pride in presentation. Next time I'll go to Culver's. read more

Negative 10 stars. It's fast food, so you can't expect much.  But, my review is for the horrible treatment my mother received.  After eating,  Mom went to use their restroom. BAD idea. The floors were oily,  greasy, and  wet. She slipped on their floor and her leg was pretty badly bruised and bleeding.   See photo.  We asked for a manager. After 10 minutes or so, a woman finally came out.  We told her what had occurred. She became very defensive. She never offered any type of apology nor offered mother ice for her swelling leg. Nothing. And then she became *very* rude and completely unprofessional. The manager and her attitude only got worse from there.  The worst.  I contacted corporate KFC, and they were equally as bad.  We're disgusted. KFC, you should be ashamed! read more

KFC - Fast Food Near Me - Buckeye, Arizona

Stood at the counter for 10 minutes with not even a hello during lunch hours 3 other people came in behind me during that time.:. with nobody being helped we all went next door to El polo loco where we received prompt service and good food. read more

TRAUMATIZING experience EVERY time I try to order here. Absolutely regrettable . This is a FAILED business. If I go through the drive thru, they tell me come inside. Before, the inside was always closed. I have tried many times to get it DoorDashed, and usually it's cancelled. TONIGHT, they sat on my order for AN HOUR when they were out of the necessary food to fulfill the order. Instead of CONTACTING ME OR CANCELLING, they waited until my third dasher got a hold of me and they told me THROUGH HIM that they were out of products and that I HAD TO CANCEL. No, I would get $19 back out of my $50 when it is KFCs fault for the cancelling. That's a scummy business practice and I will never attempt to patronize this location again. read more

Can someone please help the KFC in Buckeye? So many times when we go there, they don't have chicken ready to serve. We're told it's a 30 minute wait (especially ordering a family meal with breasts). It's frustrating and very disappointing. Finally leaving a review because it is an issue more times than not. read more

I like how they remodeled the inside dining area. It was clean. Receiving my order was pretty quick. I seen a family meal online, it wasn't available in store. But they were able to make it anyways. The price was good compared to what I received in the meal. read more

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i went to a couple kfc and by far this is the best kfc i been to i was greeted by the door and they are super nice and the food was fresh

Went to get my daughter something to eat..the person working the drive thru window was rushing and barely had any sides. I pulled up to window to pay and the person, asked what sauce would I like, I asked for their speacial(which they did not have, how do you NOT have your own sauce lol) What was the point? Anyways, it'll be a while until I come back here. Do better! read more

This people don't want to work is about to be 9 pm they close at 11 and they only have original chicken, no nuggets even tho they have a huge sign promoting worst customer service skills of the cashier he was laughing as he was telling us the friers are down for the day !!! read more

All Images Maps News Shopping Videos Forums Web Books Flights Finance Search tools Feedback Results for Buckeye, AZ Choose area Sponsored locations.kfc.com https://locations.kfc.com KFC at 682 S. Watson Rd in Buckeye, AZ Chicken · Buckeye Closed Opens 10AM 1st image of type food and drink 2nd image of type food and drink Enjoy Our Mouthwatering Fried Chicken in The KFC Recipe of Your Choice. Order Today. Our World Famous Fried Chicken... Call Website Directions Locate the Nearest KFC Find A KFC Near You Restaurant Locator Get KFC Delivered KFC 2.5 (767) ‧ $10-20 Chicken restaurant ‧ Closed Thumbnail Image 100+ OverviewMenuReviewsBy ownerPhotosAbout Reviews from the web 2.1/5Facebook · 22 votes Google review summary 2.5 (768) Reviews All Service Meal Price drive thru66 manager50 coleslaw23 mashed potatoes18 +6 Sort by Most relevant Newest Highest Lowest Tricia Doss 13 reviews·8 photos Take out | Dinner | $30-50 I ordered online and my husband picked up the order and when he got home we were missing breast and legs and it was in original not extra crispy like we ordered so I tried calling numerous times and was hung up on 3 times when I got in ... More read more

This store is absolutely terrible ! Put in an online order of $85 worth of food and the store marked the order as "complete" went to pick it up and they said they have no chicken! Requested a refund and was told to call the 1800 number ! Don't recommend ever coming to this establishment. read more

Absolutely the worst service ever !!! So called manager and GM were more worried about playing grab ass than the customers and getting the orders correct !!! The profanity, unprofessional behavior and flat out rude service will keep me from ever going back. The food is pretty hard to screw up because it comes to them pre made, but if that's all they can find for a manager and GM I would close .. so so disappointed KFC read more

This KFC.. no other way to describe it, so my apologies in advance, FUCKING SUCKS ASS.. its 830PM.. and magically their drive thru isn't working... again.. this is probably the 3rd or 4th time this has happened.. if you dont want to sell chicken, close at 5.. we came here the day before a holiday, you know, because no one wants to cook the day before having to cook all day, they were out of almost everything.. they poor young lady said that she had no way to discount my order as she should have because they were out of most chicken parts, so we paid full price.. I will be contacting the franchise owner as well.. but honestly a multi million dollar company should be able to sort out an issue with the drive thru register.. or replace it, worse case.. I have a feeling uts not really broken, despite what I have been told. Hire a manager who knows how to staff appropriatly.. or close the doors. It casts a poor image on the brand as a whole. read more