Unprofessional. They just wasted my time: set up an interview and when I got there I was told that I have to fill up a million forms online BEFORE the interview. They could have done it the smart way: sending me the link so I can fill the online forms at home IF I decided to. But why do anything the smart way when they can do it the annoyingly stupid way?! So while at their location I looked up what they want in those forms: I-9, your bank info -- why my bank info BEFORE the interview when I wasn't even hired?! Do they collect our data and sell it around? So I just left, completely disgusted ... read more

Don't attempt to look for a job at this place. They will waste your time. My first placement was a factory, that was much worse than my previous factory job that I had stayed for 2 years. It was awkward to say the least since I just moved to Texas and applying directly online was not getting me anywhere. This was also my first time using a staffing agency to find temp work. After a week working, I had to find another job. When I came to pick up the paycheck, she told me that she didn't know that I was going to return, so she left it back at the office. I eventually received it and transfer it to my own bank account. Do not go to this place unless you're that desperate. It's not worth the work. read more

They charge the employee for the background check and drug screen. What an awful awful way to do business. Also, I have my valid current driver's license, but I couldn't find my social security card before my interview. The receptionist gave me so much shit about it, that I said screw it. This isn't worth my time. There are plenty of good staffing agencies out there, this one isn't one of them read more

5 stars isn't enough for this staffing agency! If you wanna work ASAP this is the place too go ! If you have a background don't worry they will find a job for you ! These are are great people to have on your team! I have worked with several staffing companies throughout the years, but this one is one I will always remember & look back on , because when I needed a job these people gave it their all to make sure I found a job that fit me! read more

I was having trouble getting back into the workforce after taking an extended maternity leave, so I took KeyStaff up on their offer to place me in a position. I interviewed with one company and got a great vibe from them, but never heard back. After calling KeyStaff, I discovered the company decided not to go with an agency after all. Sometimes these things happen. About a week later I got a call from KeyStaff to set me up with another promising interview. Amy was so encouraging and positive; I felt the team at KeyStaff really considered my personality when pairing me with this company! I was offered the position on the spot. I would be covering for an employee going out on maternity leave of her own, funny enough! After learning the work and showing management that I'm competent and driven, I was offered a permanent position once the contract was fulfilled with KeyStaff and I gladly accepted. I must admit, I wasn't thrilled about coming in as an agency contract employee, but it ended up being the best thing that could've happened! I was offered a starting salary at a higher rate than what I would have been offered coming in as a direct hire because I got the chance to show them my worth before they committed to me. If you think there's a stigma that comes with staffing agencies, you're right! But it's up to YOU to break those stigmas down and be a stand-out employee. Thanks, KeyStaff! read more

This is the MOST unprofessional staffing agency I have ever been to. This place is ridiculous it actually boggled my mind. Maybe years ago with other agents it was a better place but DO NOT I repeat DO. NOT. ATTEMT TO TAKE A JOB FROM KEYSTAFF. All they will do is waste your time and money. I went in about 6 months ago for a job interview with Nathaniel, after showing up 20 minutes early as a courtesy I had been put in the waiting room for about 45 minutes, during that time I had heard two of the employees talking about one of their coworkers and about how she "probably didn't show up because she was popping too many pills that weekend" WHAT THE HECK! who just says that? And literally right in front of a stranger?? After I had been waiting I was called up to fill out paperwork on the computer and taken into a room with 4 computers, none of which were being used. The paperwork process took forever, after I was done I was taken BACK into the waiting room to sit for ANOTHER 15 minutes before getting called up for the interview. Nathaniel seemed like he knew what he was doing, interview went well, mouth-swab for drug testing there (which is probably the only nice thing about this place is that they don't send you somewhere, but they still make YOU the pay $45 for testing) I was told I'd hear back from them in a couple days. Never heard back from them. They took my $45. It will be rare that you will hear back from them, you will always have to be the first to try to call to hear something back. Every time you attempt to call them they either 1. Let the phone ring because they are too busy talking about other employees 2. Answer the phone and transfer you to your agent who will proceed to not answer the phone and let it ring 3. Don't have any information about the job, don't even know what you're talking about or need you to go back to the "agency" to fill out paperwork that, they forgot to give you last time or they lost so sucks for you you gotta go back in for two hours to fill more paperwork out. I decided to give the agency another chance a few weeks ago. What a waste of my time and energy to even have that thought. I was told that I needed to update paperwork because it had been x amount of months, which whatever okay. I showed up a little late because I knew what I was in for. After 30 minutes into waiting I was called back into the computer room, again, none of the freakin computers were being used and no one had been in the building other than employees before me. So whyyyy was I waiting 30 minutes? The computers there really aren't that old, I'm sure it doesn't really take 30 minutes to turn the thing on and get it going. Taken back into the waiting room after about 5 minutes this time (bless) I was called back for my interview with Nathaniel again. Interview went well, pass the drug test, was told I'd hear back by the end of the week. Tuesday, the next week after not hearing back I gave keystaff a call, was transferred to Nathaniel right away (impressed, impressed ) who had told me he had not heard back from the company. Understandable I guess, I mean the posting for the job was up for only a couple days before I went for an interview with keystaff but it's now been 2 weeks since I went and 3 weeks since the job was posted on indeed soooo is keystaff too chicken to tell me that I didn't get the job and they just wanted to try to milk $45 out of me? Or have they really not heard back becauseeee that seems a bit for fetched I mean why would an employer wait so long? Because they've found someone else that's why! I still haven't heard anything back from Nathaniel or anyone at keystaff. And don't blame Nathaniel everyone there is like that, my friends have had the same experiences with the company and different agents. I'm just glad I "forgot" my bank account information this time so they didn't get the $45 out of me. That's honestly probably where they get their paychecks. I'm going to you because I need money, I don't need a company that claims to be "experts" who "consistently provide quality customer service and 'get results' " to scam me of my last $45 for drug testing. read more

The worst staffing agency in Austin. DO NOT, I repeat, DO NOT GO IN FOR INTERVIEW WITH THEM. THEY WILL WASTE YOUR TIME. They will make you wait for an hour before interview (as if they are busy, but the office is almost empty), then they'll call you in, talk to you about resume, experience, etc., tell you to wait for a few days while they run background check and pass on your details to the company you're interested in, and then boom! You'll never hear back despite your continuous efforts of trying to reach them. So please, DO NOT WASTE YOUR TIME HERE. DO NOT! There are other agencies in Austin that are professional, courteous and respect time's importance.. read more

Well, I ended getting a great assignment from them working for an association that I really liked and was hired to come on as a permanent. But unfortunately, I can't give them credit for that - I happened to come across the position I applied to from them through a Craigslist ad and fortunately for me, two of the placement coordinators already knew me from a previous job and (whom I had a great relationship with...a friends in high places kinda thing) and was able to give me an outstanding recommendation to place me in that job. After I got laid off from the job they placed me with a year later, I went back to them for more work (since I had established a good working relationship with them and the company I worked for, I thought they would be able to find me more work). Well, the two coordinators that I had known previously, suddenly quit for mysterious reasons not known to me (strange, right?), and my primary placement manager quit as well. I heard from my ex-boss at the association I worked for tell me that they were having some "internal issues," and that they tend to have a high turn over rate. He even told me that their placement managers would tell my ex-boss about their personal issues (I know, like how unprofessional, right?) and how whenever he had a question, they would hardly ever respond. Overall, I think there is some strange stuff going on with Keystaff as they can never seem to keep a reliable, professional staff. I kept calling the "hotlist" that they told me to call over the summer, and they claimed that they never had any assignments for me. So all in all, KS is a huge waste of time. If I were you, I wouldn't bother. read more

I had a very bad experience here. After going through the process of doing paperwork and having an interview, I didn't hear anything from my rep. KeyStaff has a hot list (where you get priority for available jobs), and I called asking to be put on it. I was informed that I was not in the system, which boggled my mind. Then I was told my file had been found, and everything would get sorted out. Figuring that these things happen, I shrugged it off. A week later, I called and asked to be put on the hot list again (it expires at the end of every week, so you must call on Monday morning to get put on again). I spoke to a different admin, and apparently was put on without a hitch. This morning, I called to be put on the list again, and was told I was not in the system, and that my paperwork could not be located. After being transferred around and ending up with their automated messaging system, I called my rep on his cell phone and explained the situation. After some waiting, I was told that, due to employee turnover, my paperwork had been shredded so that no personal information would be leaked. However, nobody called to inform me of that fact. When I asked how I'd gotten on the hot list the week before, I was told I was in the system, just with incomplete information. Basically, I don't feel like I got a straight answer. One day I'm not in the system, then I am, then I'm not again. My paperwork has been missing but has been located. Then it has been shredded. I can get on the hot list, then I can't. Oh, and apparently, if I want to get anywhere, I need to come into the office and fill out all the paperwork all over again. Never mind. There are other staffing agencies out there. I'm not going to bother with this one again. read more

So I'm on the phone with Sharon from key staff who told me this morning that she had called in to work so she is on the phone with me right now trying to get ahold of payroll. I've been calling her all day today to see about my check that I have not received in almost 2 months and I just notice I got back on Yelp and my other review was gone. keystaff have been nothing but a problem since the beginning. First off the staff has been rude and confused from the start. Saying how they will call back and never do. I've been waiting for the cell for almost two months and I'm a student and texas state and I need the money and 5 min ago Sharron told me that they haven't event sent the check out. So you did send it the last time I called a week ago or your sending it tomorrow? NEVER USE KEYSTAFF. Is could go on and on. I have to give a start to write a review or I wouldn't have given one. read more

I went in for an interview about a month ago for a position. I arrived a half hour early out of courtesy and they ended up having the interview an hour and a half late for the interview. Took down my basic information because they had no record of the position I applied for, and sent me out the door in less than ten minutes. I understand talent agency's have a lot on their plates, but this is ridiculous. I called twice for a follow up and have never received anything other than being told to leave a message, while my other hiring agencies have consulted me AT LEAST once a week. There is no courtesy, no professionalism, and no job leads for me there. I recommend A List Staffing instead. read more

I was contacted regarding an interview for a position which I was told I was well qualified for. First the job posting didn't mention that the position would be 8 weeks long. The posting made it look like it was a temp-to-hire or a direct hire position. So I took some time off of my job, filled out all of the necessary paperwork and was basically promised that I will hear back from them in the beginning of December. I'm starting to agree with the other reviews. I'm very uncomfortable with the idea of an organization having my personal information on record. Knowing myself...I do not wait on others, I have a strong Accounting background with many agencies and reputable references to know that I would be confident to find a job...which I did. I just went through Indeed to find a high paying position with a company that is very appreciative of my skills that I had to offer. Also Robert Half Staffing agency is also a good company to work for. In conclusion, I do not sugar coat or like to be misled. We are all adults. What makes part of a successful company is communication. Regardless if another candidate was selected for the position, it is good practice to communicate with the potential employee. read more

I am writing this review as a person whose friend works for a company that lies and deceives people. Even in their new updated work assignments. Emailed them about a position to either do CUSTOMER SERVICE OR KITCHEN, for 13.00 an hour at St. David's. But when they called about the customer service end of the email on it not that it is busses dishes. (nothing is wrong with bussing dishes!! but why not tell the entire truth) St.David's needs kitchen staffing: servers, dishwashers, etc). So he has asked them to find him a better paying job or do they have other openings that pay more than 11.00 which is what he makes right now. And because he is not interested in what they want him to be they say oh we will call you with something better. He has been waiting four months on the call for something better, and knows he is about to be evicted!! Thanks Keystaff!!! read more

Huge waste of my time and energy!!! I have been looking for permanent work for some time. It gets to be very disheartening. So I turned to the more obvious choice of different temp agencies, to try to find work anywhere. I've experienced better employment help from the paper, than from the staff in this agency. I am asked to test for a position, and then mysteriously all my information isn't in their system, and no one knows my why I was asked to test in the first place. Don't go to them if you expect organization, and prompt service, because thats not what your going to get. read more

Kate called me without any of my information in hand. Asked my name a 3rd time 10 minutes into the conversation. Didn't appear to have any questions prepared and seemed scripted. On top of that, the identical questions were asked 2-3 times. Wasn't sure if I was supposed start making up different info or something. Anyway, too much unprofessionalism and awkward silence to work with this company. Thanks for wasting 20 minutes of my life... read more

A bunch of toddlers work here!!!! Got a interview set up through key staff for a job in north Austin and 2 days later (after not receiving any follow up via email or call) I called Keystaff to see if I got the job...1st call I made I asked for Dorian, got put on hold then he hung up on me...2nd call I made to I got hung up on again! 3rd call I made Dorian just let it ring..NOBODY AT KEYSTAFF FOLLOWS UP WITH YOU AND JUST LEAVES YOU HANGING. read more

Not great keystaff called me and set an appointment. Went in and did all paper work, Told me they were going to call me to see about the job position I applied for. I called and they kept beating around the bush. Still haven't gotten a call back. It has been 2 weeks and still haven't heard back from them. Thanks for wasting my time Keystaff. read more

Good afternoon, Human Services I am wondering as to why I have not been contacted. It totally amazes me, that I have been testing for a Customer Rep. in which I am supposed to call back to provide a service. I have been testing (Maximus) and when I call your agency, Tori answers and shares that Victoria Owens is either not in or at a meeting and for me to leave her a message. I have left several messages and yet have no response, I recently have relocated to Texas from California and it blows me away,how its very unprofessional not to responed to my calls, it has been 2 weeks of calling. I would like to know where I stand? Emma Perez/ Still looking for a job! read more

I've been signed up with them since 2011 and they really haven't done much for me. I would call and asked to be put on the hot list but I never really heard anything back from them. I was put on a total of 2 or 3 jobs for them. But nothing really interesting. Jordan is a pretty cool guy. 3 stars is being a little generous and in actuality I would give them 2 1/2 stars seeing as they've never really found me work. read more

Not sure how they stay in business. They found my resume online and called me about a job. I never contacted them. I scheduled to meet with them to find out more about them and the job. When I got to the appointment they wanted me to fill out a 20+ page employment form before they would meet with me, and told me the person who contacted me and scheduled the meeting couldn't meet with me because they were busy, but to fill out the 20+ page form and they would be back in touch. Talk about putting the cart before the horse. These idiots want to review 20 pages worth of background and spend time checking on it before they ever meet a candidate. Having been in recruiting for several years, common sense says don't spend time and resources on background checks until you decide if you're interested in a candidate, like I said, they called me so no real loss. Good news is, if you work for a competitive agency you won't have to worry about them for too long. Very unprofessional and inefficient, read more

This staffing company is by far and away the best one I have used. They specialize in temp to hire and found me a great job. Chelsey F was incredible. Very professional, attentive, friendly, and provided me with jobs that fit my needs in an extremely quick and efficient manner. She definitely went above and beyond what I expected and was very prompt and responsive in her communication to me. She definitely made my experience memorable. I Highly reccommend this agency, especially Chelsey. The paperwork process was extensive, but definitely worth it read more

They don't care about you at all. Yeah they seem friendly but all you are to them is a paycheck. They will stop helping you at a moment's notice. Bad company/people don't waste your time. read more

They moved to another location off Burnet just north of Anderson. Sierra, Amanda and Tamara are always willing to help. The new facility is great! Lots more room and so much more professional looking. read more

Dean Watkins from keystaff is awesome; he found me the perfect job at hid. Thank you Dean for all your help. Love you. Thanks Brenda Cazares. read more

Not quite sure if the Austin and Georgetown office work together, but I have applied for positions in Georgetown and the North Austin area, and I did not even get as much as an e-mail or phone call. The job I had applied for was posted 2x in 3 Month. Have to assume they are not looking for qualified applicants. read more

Worst temporary agency ever!!!!! I picked up a assignment they was not sure how long the assignment. Tricia guess between 1-4 week. I went Mon-Wed ,my car wouldn't start Thursday. I called Tricia to let her know the problem. I couldn't give a est time, I will arrive to my assignment. I understand the jobs attendance policy, I was not aware my car would decide to break down either. They send someone else out. Because they had to send someone else. They dropped my pay to 7.25 a hour for the 3 three days I worked. They was paying 10 dollar a hour was bad enough to go on the other side of town for those few days. Don't recommend Keystaff to no one. They rob people. Why they have cases of beer sitting in their break room..... THEY STEAL YOUR PAY TO BUY BEER. I never seen a work place with cases of alcohol in break room. SO UNPROFESSIONAL.........SMH!!!! read more