The worst bank I've ever banked with. They do not take responsibility for their screws ups, its…read morealways the customers mistake. My mother banks with them, she verbally told the teller to deposit into checkings, some moron worker deposited into saving which caused numerous checks to bounce and left checkings in the negative. Instead of making it right with one of their members and take the time to sit down, they print off the entire month of November and send that home with her to deal with. Even though it was the banks screw up. DO NOT take the chance on an auto loan through them or setup any kind of account with Linn Co, constant headaches and frustration.

I would not recommend this credit union. They charge a ridiculous fee of 15.00 to pay by phone for…read moreloan payments. The fee goes up 5.00 per year. Also dont plan on having their loan departments work with you if your family is going through a difficult time. I would never open another loan of any kind with this credit union they are awful. Whats crazy is my wells fargo loan has way better customer service and flexibility than working with this credit union. My other credit union First Tech is awesome and I will be moving my auto loan as soon as we can.

This bank is extremely friendly in comparison to most other banks I have been associated with…read more Umpqua Bank is very personable and took the time to answer all of my questions. I challenge all banks to be or keep striving to offer a real and personable experience for their customers. Technology innovation is cool but will never supersede really nice people working for you. Thank you, Umpqua Bank!

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

They turn off the branch phone so it sends you to the 800 number where you speak with people who…read morecan't answer all your questions because they have never worked in a branch. So done with this place! If you want to be able to get help from someone in your local branch, this is not the bank for you! I should also add that when the branch forces you to deal with the 800 line the wait time to get to a non agent is at the minimum 45 minutes. So if something comes up in life, like things always do, and you need to call your branch because you can't make it in you are straight out of luck! The branch replies to these bad reviews saying that when you finally get through to someone at the 800 number you just tell them you need to speak with the branch. I am on the line with the 800 number right now and they are refusing to send me to the branch even when I ask for the branch manager. So the replies in these reviews from the branch are another lie. You cannot be asked to be transferred to the branch because they will say they are too busy and refuse to transfer you. The agent cannot even give me a yes or no answer and refuses to let me speak with someone at the branch. Worst institution ever!! Edit: I just spent an hour on the phone fighting with them, most of that was being on hold, they put me on another hold and left me for 20 minutes then hung up on me. DO NOT USE THIS CREDIT UNION! It's only meant for people who prefer life to be a constant battle lol

Tellers are ok. Managers and asst managers are rude and condescending. Not matter what the…read moreissue is the customer is wrong and the manager is right.

As a long time member of CW, I felt I needed to give the Lebanon branch a shout out for great…read moreservice. Specifically Breanna Hinkel. She helped me today with an extremely important situation, that had The ability to ruin my December. In all the years I have been a member, I can always count on prompt professional help. Aside from your family, whats more important then your money? Anyways, I always appreciate the professional and courteous help I get at CW, and thoughtful associates like Breanna. Thanks CW and thanks Breanna!

Do not use this bank or any of their branches for loans. If you get in a bind they will not help…read more They count actual days of the month and will report to credit even though your due date hasn't hit. Stay away!!

I love these ladies! They take the time to remember my name and deal with my ever changing shared…read morebanking code. I really like that they will save golden dollars for me too! They have been nothing but helpful to me and helped me set up a credit card to raise my credit score. All of their loan processes (car and home) are easy, and they are the most straightforward bankers I've dealt with. I recommend them to anyone, especially someone trying to improve their credit score.

Always friendly and ready to help or answer questions. Great CD rates most of the time too!!!…read moreConvenient location!

I've been working with OSCU for years and they have all of my accounts and loans. Amazing company…read moreand the Dallas branch is phenomena!

I financed a car with 44 never had a problem. When said car was totaled I was 800 short on paying…read morethem off. They went over and above. They refinanced my loan and gave me payments of 50.00 till it's paid off. They didn't have to do that, they are not like the negative reviews I see. They are honest and above board. That you all for your help

Literally the worst customer service I've ever experienced. The lady I talked with was Very rude…read moreand short. Did not try and get any information from me. I am Very disappointed with the situation.

Very friendly staff that also is extremely professional. Knowledgeable and efficient. I was in…read moreand out in no time. Highly recommended.

Great all around service and knowledgeable staff. Needs free coffee or water would be greatread more

Now Citizens bank in Lebanon Oregon has absolutely no atms. we were using US banks atms at no…read morecharge and now they're charging 3$ per transaction. The only atm available in Lebanon is at the 7 11. How convenient is that??????? Not at all. When I called and asked for a refund on the 3$ fees and they refused. They are also not planning on ever putting back atms at Citizens bank. Absolutely not a good choice of bank if you're looking. I have been banking with them for almost 30 years and you get nothing for that!!!!!!!

Thank you Umpqua bank for notarizing an important document for me today even though I don't have an…read moreaccount. No thanks to Barb the extremely rude employee that helped me. I feel sorry for the staff that has to work with her.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.