Cancel

    Open app

    Search

    Chase Bank

    3.7 (3 reviews)
    Closed 9:00 am - 1:00 pm

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

    You might also consider

    Recommended Reviews - Chase Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Chase Bank

    U.S. Bank Branch

    U.S. Bank Branch

    (8 reviews)

    Last fall I went in to pay extra so that my house payment would not increase. Went to the teller…read moreand "He" said he wasn't quite sure where to put this payment. I said, I want you to be sure as I don't want my house payment to increase. He hummed and hawed. I decided to go to the Salem branch and make the payment. They new exactly what to do. Not so for the Albany Oregon branch. Now I want to pay on the principle of my home loan and will venture to another US branch than to try the Albany Oregon branch again.

    In 35 years of business I have never seen such treatment and violation of civil rights at a…read morenational bank in my life. What was suppose to be a relatively simple transaction turned out to be a complete nightmare that lasted close to 2 hours. My 85 year old mother who has difficulty walking entered the bank to get a cashier's check for $67,000. Very simple because I printed out exactly the way the check was to be written on an index card and that was handed to the teller. The teller did not follow instructions and screwed up the cashier's check. This started a chain of events that would end very badly and was made profoundly worse by the branch manager. My mom did not catch the error until she returned to the car. When she discovered the mistake which was 2 minutes later, she walked back into the bank and asked the teller to create a new instrument and was told that could not happen because it's a cashier's check. That is when I became involved to try and rectify the situation.. The teller could have simply redeposited the check and issued a new one as originally instructed. He instead told me it could not be done and reiterated what he told my mother. I vehemently told him he was wrong and he referred me to his manager. The lack of knowledge in banking regulations exasperated the mistake to a point of elderly abuse for keeping my mother hostage for literally an hour and a 1/2 trying to correct a mistake that they made. I cannot go into too much more detail because I do plan on litigation as well as filng a complaint with the division of financial regulations of the state of Oregon. The teller eventually recognized his mistakes and was very apologetic, but the branch manager is so arrogant that he never even addressed my mother and refused to apologize to her even after I asked him to. I guarantee you he would never never ever in his life allow anyone and I mean anyone to treat his mother or grandmother in the manner that he treated my 85 year old mother!!! We use to park millions of dollars at this institution, but in the last decade have moved all funds to other banks for good reason.

    Chase Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...