I've been using this bank for a few years now and they are great. Super helpful and easy to talk toread more

Best credit union or bank I ever been to fast drive up banking service tellers. Friendly and caring…read moreyet very professional I have a pleasant experience Everytime.

We just purchased a house in Bellingham while living in California and we used Gena Stremler as our…read moreloan officer. She was extraordinarily helpful and friendly. She kept in constant contact so we knew what she needed from us and where we were in the process from start to finish. I highly recommend her for your mortgage needs.

My husband and I recently refinanced our home and worked with Carmen Denson, AVP/Senior Real Estate…read moreLoan Officer. I cannot speak highly enough about Carmen and her timely attention to detail and help! She worked with us on our original loan and she was a great comfort and source of information as we relocated from Colorado to Washington. I will sing her praises as well of those of Peoples far and wide. Thanks for the great service!

Please Run before considering this bank. The worst bank I have ever had a loan with! They are…read moredishonest and would not fix what they put on my credit report even though I paid my vehicle off two years earlier than my loan agreement. Disrespectful customer service and didn't care at all. Very sad really. I will be avoiding them in the future and I am sure they could care less since they didn't seem to care in the first place.

I started banking with WECU since I moved to Bellingham over 20 years ago. I've been going, almost…read moreexclusively, to the Sunset Branch for all of those years. I appreciate the staff getting to know me by name even with staff changes. WECU has assisted me through multiple financial crises in the past 3-5 years like C-19 and the loss of my parents. They've made it possible for me to go back home on 2 separate occasions to take care of estates. I enjoy the many options I have in checking and savings accounts through them and the low to no fees for services. Thank you WECU!

I wanted to leave a good review for Ruan who helped my fiancé and I open a joint account today. He…read morewas super friendly, professional, and explained everything to us clearly! I've been banking with Chase for years but we chose Wells Fargo for our joint account and am very happy that we did!

Kathy did my paperwork after I got approved for a car loan…read more She talked on and on about her family, what movie she was going to see, her vacations... the signing of the loan took a total of 2 hours to complete. For two hours I had to listen to her talk about herself, when all I wanted to do was understand the terms of my loan. I was late to work. My boss was furious.

I chose Chase because they are all over the country but I stay with Chase because this branch has…read moreSuper awesome customer service. The tellers and managers are Friendly and Helpful.

Received very friendly customer service from bank tellers. When I opened up a new account, the…read moreemployee Fred who opened my account was very considerate and made everything crystal clear!

Had a very complicated situation involving an out-of-state, obsolete account that my aging brother…read moreheld, and Yoana Leyva took the time to listen carefully and walk me through a solution game plan involving an obscure BofA department. Wow...talk about customer service...she stepped up big time for me. Jim S.

We were there at 1:57 on December 28, 2024 for a simple transaction. The lady at the counter said…read morethat she was not taking any more customers when we were standing in front of her and no one was behind. We will reconsider Bank of America as our main bank due to the recurring poor customer care. I'm deeply disappointed by how this bank has deteriorated over the last few years!

We have a small account here but it's not our main bank. We needed a notary and were in the…read moreneighborhood so we decided to Give it a try. No waiting, no lines, greeted by very friendly young lady who escorted us right to her desk And proceeded to help us in notarizing the document. No issues, no fee..no drama whatsoever... our regular bank should take Note! We will definitely remember this pleasant and easy experience and know we do have options in this town!!! This location highly recommended!

Easy to set up an appointment online. Great customer service. It's awesome to finally have a…read morelocation here in Bellingham/Whatcom county!

Their online banking is much better now. I forgot how glitchy it used to be. Glad I stuck with em!read more

I moved to Bellingham about four years ago, where I'd been a credit union member since 1994. When I…read moregot here, I wanted to support a local credit union and keep my banking in the community, so I joined WECU. Unfortunately, my experience has been incredibly disappointing. Without any notice or explanation, WECU closed my accounts and later told me I'm not allowed to open a new one. No one has contacted me to explain why, or to resolve anything. It went so far that WECU actually contacted my old credit union, and the staff there were so alarmed by what they heard that they personally called me -- asking what was going on, because in decades of experience they had never seen a fellow credit union behave this way. For a member-owned institution that's supposed to stand for fairness, transparency, and community, this experience has felt anything but. I truly hope WECU reconsiders how it treats its members -- especially those of us who chose it because we believe in the credit union philosophy.

My husband and I visited Bank of America to resolve issues related to online banking, and we were…read moreassisted by Rania Bibawi, the relationship manager, who helped us successfully fix the problem. She demonstrated exceptional knowledge, patience, and a friendly demeanor. The issue was resolved efficiently, and we are pleased with the branch visit. Highly recommended. Btw, parking is available for Bank of America customers.

If possible, I'd rate BofA with ZERO stars. I'm presently on hold with their stupid automated…read moresystem (been holding for 39 minutes as of right now) just to try to get them to fix my name (they spelled it wrong) and add Zelle payment scheduler. Even an idiot can understand that elevator muisc (when on hold) should only be interrupted by a human voice when a human comes on the line, but these morons continue to advertise nonsense with continual interuptions, so there's no easy way to know when a representative comes on the line unless you pay strict attention to the nonsense rather than multi-task by doing something else while the music plays benignly in the background. Now, we're up to 41 minutes and counting... Update: after waiting on hold more than 69 minutes (see photo) I finally hung up, having never gotten to speak to anyone. Guess I have to go to the branch