Staff were nice. It was a little confusing when I came in. No one greeted me, so I did the sign in…read moreand had to ask one of the clerks if I just sit down and wait or what I should do. But after that no issues. My appointment was at 330 and I was back for my ultrasound by 335. My tech was really nice and explained everything. Would come back here again if I were to need any imaging done. Easy parking in the front.

So, I have small veins, they blow out easily and I'm a hard stick. This technician started lying…read moreoff the get-go. Their whole thing is about control. I have had a lot of MRI's with and without contrast and I'm a medical student to boot. I was wearing 100% cotton,no metal, no microfiber, and they demanded I change​​ into their gown. Ridiculous amd unnecessary. They even contradict each other with one telling me to leave my underwear on and the other saying I had take my 100% cotton no metal sports bra off. The worst was the stick. I told the person what guage needle works best. They said they 'can't' because of the auto injector They're using standard leur lock, and any auto injector can be adjusted to suit the needle gage. It takes minutes to do. Then the needle stick was so bad, they almost injected an Airbubble into me. I saw this, the tech looked at me, ripped the needle out and started to go after the other arm with the same needle. At which point I said I refuse the contrast and they told me I either do the contrast or go home. I left with blood streaming out of my arm because the tech didn't bother to put a bandaid on. They just called me and tried to say that what I went through was normal. So.I asked the person, Amanda, if she would trust the techs or go through that again. She had the audacity to say yes and that the techs are 'trained'. I called her on her bullshit and hung up. ​​

I will never forget the horrible experience I had here. It has been years since I visited this…read moreoffice and I still cringe every time I remember this experience. You know the story, routine breast exam leads to mammogram, unidentified mass leads to ultra sound ect.. I was sent here for a mammogram and an ultra sound. It was one of the most frightening experiences I have been through in my life. Basically they found a mass, and without knowing anything about it the Xray tech drew me a picture of how they were going to have to cut my breast open to remove the mass. No sympathy, no time for me to breathe through my sobs. He acted as though he was in a hurry to get to lunch and would I please stop carrying on. I was barely 30 years old and being told I needed breast surgery, and that it could be cancer by someone who was not qualified to have that conversation with me. Again, not by an actual doctor but by a pompous little Xray prick. Years later and I still think of driving back there and kicking him in the balls. Luckily the drugs I had to take back then have distorted my memory of that time so I can't really remember what he looks like. Anyway do yourself a favor and go somewhere else. The people that work at this place couldn't give two shits about their patients.

Ladies, what is more fun than a mammogram? Not much, right? I kid…read more... As lousy as getting the girls squished can be, you gotta do it. This place makes it a little less awful. A) they are fast. Not fast in the way they do the actual mammogram, but they are ON TOP of their appointments. You have an appointment at 2:15? You are IN at 2:15. That's rare in medical facilities these days. B) The environment is nice. This is not exactly a 'fun place' to go and quite frankly, many people get some life changing news here. This is a calming environment. C) They handle insurance like a breeze. That's rare too. D) The staff make you feel at ease as they flatten the girls like pancakes and you stand in a very awkward position. When it's time to get this super fun and not at all awkward test done.. go here if you can.

The women have to carry their bra, top, and purse around with them instead of being able to use a…read morelocker. The mammogram tech was not very friendly and a bit cold. So not only was the actual exam uncomfortable, the tech made me uncomfortable. This was the worst mammogram experience I've ever had. The front office was good, however I do not want to come back to this location.

I understand that some patients are a hard stick. I understand that some staff charged with getting…read morea vein for an IV have no personality or even no skill. And look, I can forgive no personality; I can even forgive lack of skill to a certain point. What I cannot forgive is a person who dgaf about the person whose arm they are digging in for so long that the patient is crying. What I cannot forgive is someone who doesn't notice sobs, someone who lacks any awareness that they have been digging in my mother's arm too long with needles. Someone who ignores the crying until my momma has to ask them to "please stop" and then a few seconds later, "stop" again. They do not have ultrasound guided IV insertion support, which is greatly needed. Do not take your loved ones to this location. If you have to go to this location, I highly recommend bringing an advocate with you into the room to make sure you successfully get an IV or are paid attention to when they repeatedly fail (they tried twice). All of the above for a copay.

SimonMed has outsourced their scheduling to the Philippines. Not helpful, difficult to understand,…read moreasked for a supervisor and was transferred to another agent. Do not understand English very well and had to explain my question several times. Frustrating

Rude and dismissive staff. Seemed to be short tempered, which I can understand after dealing with…read moreso many difficult people every day, but if you can't put a fake smile on your face you should consider a different career path

A very caring and kind group of medical workers. The facility is beautiful and very well organized…read morew plenty of parking. Easy check in system. Test completed on time without a glitch which was so welcome since this was try number 2 for the MRI. Grateful for these health care workers

Had a shoulder mri they were great. I will only use this facility from now on. I used to go to…read moreSimon-med and actually that is where I should have gone but they are horrible so I left and went to Banner Imaging. They for sure will get my business. Great team there.

Ugh! I generally really like this facility but today was not so professional. I had a 4:45…read moreappointment and received a call that there had been cancellations and could I come early ( any time after2). I did hurry in and get here by 4. No thank you but rather a rush as the employees were ready to go. I stopped at desk on way out, but only found purses and staff preparing to leave. If the 4:45 appointment in not working, perhaps a change should be made in scheduling? I did not feel valued or well cared for today. No information on how long it would take for reports, or any communication from technician. Regrettably, I wondered if I should go back to my previous facility

I was being quoted $962 for a foot xray from Valleywise Health which I thought was egregious so I…read morecalled Arizona Diagnostic Radiology and they got me in same day for an xray for $75.28! The people over the phone (Harvey and I forgot the other representatives name but he had an accent) helped me out a lot! When I came in for my appointment I was taken back for the X-rays by Marlyn. Marlyn was one of the nicest people I ever met and he treated me like a human not a customer. His smile lit up the room, we laughed together and to be frank im sad the appointment went to fast because he was a great person to talk to! I walked out of there feeling very happy not only that I got the xray taken care of for a reasonable price but also because I got to meet Marlyn and he made my day a lot better. He deserves 5 stars!

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

I love that these guys are so organized. I had an appointment and they were all ready for me and…read morecalled me back within a couple of minutes of my arrival. In all the years I've been coming here, I have never had to wait more than a couple of minutes of I have an appointment. My X-rays were done in literally 5 minutes and I was out the door. Banner imaging will always be my first choice for any type of imaging.

They were so quick and easy !! I had procrastinated getting my bloodwork done way too long because…read moreI didn't want to waste half of my day waiting in line in a packed lab that either didn't honor appointments or made the process more difficult, in general, in any way. This was BEST case scenario! They even called me beforehand with a few questions regarding the orders my Dermatologist sent over so they could get organized and be ready by the time I arrived. Unfortunately for these nice employees, their internal systems weren't functioning. I mean, that would cripple an entire restaurant for hours -- let alone a lab !! Nonetheless, I was in and out in literally 5 minutes, and they were so chill. Thank y'all for your support @ McClintock Labcorp.

Had an appointment which they confirmed and when I got there the door was locked and a sign on the…read moredoor said they were closed. If they knew it was closed, why did they allow the appointment to be made (on line) and even confirmed the appointment plus sent out text reminding me of the appointment.

Was referred to this location for an MRI (was having foot pain). My appointment time was at 8am and…read morethey told me to arrive 30 minutes early to fill out paperwork, so I did. Upon arrival, they gave me a one-page health survey to fill out, which I did and within 10 minutes they had called me back to the testing area. They had me put my purse into a locked locker (of which I held the key for), and took me into the MRI suite. They had me lay down on the table, and even gave me a blanket as it was a little chilly in the room. The MRI took about 15 minutes to complete and I was out of the office by 8:05am (just 5 minutes after my scheduled appointment time). Perfect. The employees were fabulous and I have zero complaints. Hope I dont have to go back for more testing, but if I do, I'll gladly go to this location.

This place is odd. You get therefore your point in time and you sign in. Then you sit around for…read morewho knows how long until they call you up to then take your insurance information. Meanwhile the receptionists will sit gabbing away. What are they waiting on? The new usually move to the second waiting room or you could wait another 30 minutes or more. I don't get it. The South is pleasant but their system is broken. Why when I walk into the office and no one is at the check-in (everyone sitting around) and have to wait to go check in. Then you realize all these people are still waiting to be called up. Not happy. Its my 2nd time here and same same.

If I could give them 0 stars I would…read more I showed up on a Tuesday morning when they opened at 8:30 AM. There was no one there, but I still had to wait 30 minutes for them to call me back. My doctor had sent an electronic order over the afternoon prior. At first, I was told that the x-ray technician wasn't there that day but then she figured out that they were. They did not use my current order that my doctor had sent over. They used an order that was in the system from two years ago from a different doctor. I tried to get them to change it over the telephone, but they have outsourced their customer service department to India so it's impossible to get anything done. Just getting them to send it to my current doctor was a chore. I had to call my current doctors office to get them to call SimonMed and give them the order again verbally over the telephone. I then emailed Shannon, the girl who works at the front desk at SimonMed THREE times and she never once returned my email. She has no clue what she's doing. I watched as other customers came in for their appointment and were told that that technician wasn't in that day, but no one let the customer know. I would highly recommend that you go to a different imaging place. This place just does not have what it takes to run an efficient, competent and customer service, friendly office.

Visited on 3/4/26 for an ultrasound; I had a great experience and wanted to leave a review. Both…read morethe receptionist and the specialist were very friendly, and the ultrasound itself was quick, easy, and comfortable. Thank you!