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Portland, OR

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Kevin’s Auto Care / Shell

4.4 (17 reviews)
Open • 8:00 am - 6:00 pm

Services - Kevin’s Auto Care / Shell

Routine automotive maintenance

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Review Highlights - Kevin’s Auto Care / Shell

“I came in about a month ago regarding a check engine light on my 2006 Honda Accord.”

Mentioned in 2 reviews

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Shell - View from the pump.

Shell

(23 reviews)

Southwest Portland

Sometimes a man wants to be a man. In some circles, being a man includes driving a big beatup…read morepickup truck where the mileage is measured in furloughs and has an engine so big that the merest touch of the gas pedal turns heads and sets off car alarms. You know the kind of pickup truck that shouts "work being done here! out of the way!" Part of being a man is also filling up such a beast every hundred furloughs or so. Luckily when the self-pump fuel law was passed in Oregon back in the 1950's, they had the forethought to discount diesel vehicles under the assumption that most diesel vehicles were being used by commercial and farm operators. Unfortunately, this particular Shell station doesn't follow the laws. According to the attendant the owner doesn't allow self pump at all. Which easily explains why diesel prices are about 40 cents a gallon more expensive here on average. The second problem is that the gas pump wouldn't actually fill the tank either. I've never had problems with it anywhere else, ever, so I can only conclude that the problem is with their equipment.

When we pulled in to the station we were the only ones there but despite that the attendant kept…read moresmoking his cigarette for a whole minute before serving us.(No self serve allowed) Then once he finally came over he started creepily hitting on my mom even after she told him she was married. One of the biggest creeps I've ever encountered. Not to mention he was difficult to communicate with as his English wasn't good, which I'd happily look past if he wasn't the biggest creep ever. DO NOT GO HERE, ESPECIALLY IF YOU ARE A WOMAN.

Chevron - The screen is un unreadable and most of the buttons don't work on these pumps.

Chevron

(19 reviews)

Southwest Portland

They've got gas. Gas and slow service. But gas they have indeed…read more I didn't venture inside at this location, so I'm not really sure if they have anything other than gas, but if you need gas, then they definitely have it.

Being that my husband's client reimbursed for this trip to the gas station I decided to give this…read moreChevron station a try, and it was the only station literally on my way home. This Chevron location is literally one of the most expensive stations in town by as much as $1 a gallon, so I don't usually stop here, possibly never have. Now I know this location has atrocious service. In the photo I have here you can see the attendants head in the window of the attendant booth just over the black vehicle's roof. Attendant will not come out to tell patrons need to come into the booth to charge. If not in the know, you just sit with no idea what's going on. I was in my car for a couple minutes, the only vehicle at the service pumps before rolling down my window to make eye contact with the attendant who was standing inside the booth, only maybe 20 feet away. The attendant said something to me, not even in a loud enough voice for me to hear, but I could tell it was demanding. He said whatever it was again this time with exaggerated hand motions but still not bothering to speak at an audible volume. I had no idea what he was trying to say, so I walked to the attendant booth to find out. It may be took me 4 seconds to get there. When I stepped inside, I figured out he wanted me to run my card inside the booth, not at the pump. This time it was obvious that he was intentionally speaking at such a low volume and agitated manner with more hand gestures. I know I would need a receipt, so I shared this. Here I actually got words that were intelligible in an answer back. He said something along the lines of "you can't have a receipt until you have to run your card" with more agitated gesturing towards a machine. I ran my card, and asked for a fill with regular. The attendant did then engage in leaving the booth to pump the gas. When the attendant removed the nozzle he did so right as he walked up to my vehicle and it was still pumping gas; he stopped before my tank was full, then proceeded to walk off without giving me a receipt. I did get the receipt; however, I knew I was leaving at about a loss of about $14. Only 21 gallons went into my tank, and with only 40 miles left on the gas gauge before filling, that means the pump still had around another 3 gallons to go on filling to be a full tank. I had a feeling back in the attendant booth that the attendant did not respect me, because I was a woman, and was treating me as he did because of this. Either way, he wasn't treating me as a fellow human. Between the attendant just walking off after going to retrieve the receipt he forgot/didn't care to give me and his treatment of me thus far, I decided to leave 3 gallons short, instead of engaging with him further. In the photo I've shared you can see the passenger in the car next to me getting out to walk to the attendant booth. This was also after they were ignored. I was happy to just leave, loss and all. 2025 #30

West Slope Shell & Tire

West Slope Shell & Tire

(12 reviews)

Southwest Portland

Over the 6 years we've been going to this station, they've always been courteous, friendly and…read moreefficient! Today I received the kind of service that makes you smile, and feel all warm and fuzzy inside. I was just about home when my tire indicator came on. I saw I had a tire at 9 PSI, meaning I had a flat. I turned around, headed down the hill to the Shell station to fill the flat before heading to the tire shop. The air machine takes quarters. The young man pumping gas saw I needed change before I really even began walking his way, and immediately helped me inside with change for $20. No annoyance, just happy to help. The older gentleman who's worked at the Shell long term, came over to make sure I didn't need help with the air pump machine. I didn't think I did, but he hung around in a very kind manner just to make sure, and it turned out I did need his help. The gentlemen ended up getting down on his hands and knees, filling the tire for me. Yes, I would have figured it out in my own; however, it was so lovely being reminded people sometimes just want to help, out of the goodness of their hearts. 2025 #2

Do not purchase anything here EVER. Rudest employee I have ever met in my life. My 6 year old…read moredaughter was about to pee her pants, I said I would buy something. He said he hears that all the time and refused to let us have the key. Walked out to help fill up gas tanks, cause no self service allowed apparently. Took his sweet time, I should have just grabbed the key, but I'm not that type of person. He yelled at us that we couldn't be inside if he wasn't inside, so we waited in the rain so we could buy something drinks from the store. My husband showed up with the car and said he was going to fill up with gas. Wouldn't let us have the key until we filled up with gas. Said our daughter was going to pee her pants, he didn't care and yelled at us. We left, and went to another Shell close by and had no problems. What a horrible person, glad we didn't spend any money there. We are at the Tursi's across the street all the time and used to put in gas at this station. Never again.

ARCO

ARCO

(31 reviews)

Southwest Portland

This was unexpectedly a great experience because I did it all myself and did not annoyingly…read moreoverpay. I did sort of do it wrong... Ok, I avoid ARCO, I do...because they are usually arranged poorly from the start and people drive in and out like they are trying to run you down. They have two different prices for cash and card but to do cash you HAVE to go inside and deal with whatever angry human they shove behind that register (and I have had some insanely nasty ARCO employees) making the extra money savings not at all worth it....especially now that you have to walk in to pay, walk out to pump your own gas and then go back in to get your change! SOOOOOO, imagine my surprise at this location that I use my debit card and get UNDER the posted cash price...WHAT??!? I get to pump my own gas (yes, I am one of the crazy folks who prefers to pump their own gas!) but it is soooo cheap. Another thing I did not like about ARCO is that they ping hold a ridiculous amount on a card - and I get it...I pull up and see the person prior to me spent $80+ to fill their tank but I fill for under $30 even when prices are truly tragic so I did like that I can enter my "fill" amount. The downside was that I figured I would just add $15 an go to one of my actual super cheap gas spots when over on that side of town... and then I see that nope, I am getting a cheaper than that price. So I fill the $15, replace the nozzle, grab it again - rerun the card for another $15 and it draws another $8.13 to actually fill my tank. I am so happy to know the secret though - use your debit card! This is close to home too, runs all night and I love having gas up options.

The girl that works here not sure exactly her name but Nessy idk her name. Well anyways she always…read morerolling her eyes at customers and not helping them. Sits on her phone and texts. Well I said someone's in a bad mood today and she ended up calling the cops on me. Three cop cars came looking for me they weren't happy. 2 days prior she called the cops on a homeless person doing nothing wrong. She said she was working on her day off and She has bronchitus. Then why you working that's highly contagious. Anyways she just didn't like that I said something so she called the cops on me. Drama queen! Hope corporate looks into her. Shouldn't be sitting texting ignoring customers and rolling her eyes. We are trespassed until we get it in writing we can go back. But won't ever go back and not letting friends family coworkers stop there either. Worst service and horrible rude worker!

Kevin’s Auto Care / Shell - servicestations - Updated November 2026

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