I came in to get fuel this evening and was helped by an attendant name Shane. Shane was kind enough to wash both my front and back windows. He was friendly and polite to me. I will be coming back to the station because of him. read more

My car is on "E" and I pull in, everything seems normal. I ask for $30 premium and the gas station attendant does his thing. I drive out, with a full tank- thinking 'wow gas prices are getting better.' I got home happy but suspicious... My card was charged $67.94!!! It's way over what I thought I was paying!! I tried calling the business to find out what happened and their line is disconnected. Don't come here for gas! read more

I just want to go and have a pleasant run of the mill, in and out gas station experience but this place is always such pain to go to and I wish I could avoid coming here but it's really the only convenient place. The staff is always nice and only occasionally reluctant to pump your gas. Such a pain you have to ask but I chalk it up to who ever manages or owns this place. They are the real POS here, if they actually staffed this place appropriately so there was a dedicated store attendant and dedicated gas attendant like every other place does that would be much better, again the staff actually working are always nice if not stressed when one person is trying to manage inside and the pumps... but again, it not their fault their managers are daft. Anyways, I hate writing bad reviews but god this place is the worst and whoever owns it should consider a career change and had this place over to people who are competent in what a typical gas station service should be like without totally screwing their employees. High employee turnover is always 99% because of the boss, just saying. read more

Literally worst gas station I have ever been to in my life. They will watch you sit in your car for 20mins and still never come out and pump your gas. The absolute worst. read more

The manager neglected to put the gas cap back on our Porsche on 7/19/20. We didnt realize until check engine warning lights along with "Visit Porsche Workshop," I returned a few days later where an attendant provided me with our gas cap. Jolyn the manager was phoned by a Shell Employee on 7/22, she told him over the phone she would contact us. It is now 7/24 with no contact from Shell Management. We brought our frustration to SHELL Customer Care to document the incident and how it is being poorly handled. Just as everyone is working hard to make ends meet we are in the same boat and actually as a result put the car up for sale to be more practical during these struggles. read more

TLDR: One employee intentionally gives us the wrong cigarettes every time after being asked multiple times to stop. The same employee touched my girlfriend's bare stomach AFTER she told him we are in a pandemic and he needs to keep his distance. The bald guy: Every. Single. Time. This guy grabs the wrong cigarettes. After months of this I expressed frustration and he says "I am just trying to be funny" and I say "it is definitely not funny, it wasn't funny the first dozen times and it's still not funny now. You know what I am asking for. Give me the right thing." Absolutely clear as day asking him to stop. Enter the pandemic. He refuses to wear a mask. He is not shy that he does not buy the pandemic thing. They have a register with plexi and one without. He always uses the one without. After grabbing the wrong smokes again, my partner asks for the right ones. He attempts to give her a hug. She clearly states to him he has no right to make this attempt if we aren't in a pandemic but we are and she wears a mask and has an autoimmune issue and those advances are frightening and unacceptable. And she passed this information along to an incredible staff member there who said they would pass this along to the boss. At this point we have started to avoid this spot. We'll drive further just to not risk interacting with this guy. But it's the closest spot to the house, so she gave it another shot. He was working. And this time he reaches out and touches her bare midriff!!! How dare you, you disgusting human. A woman has already made it expressly clear to keep your distance and you touch her?! Once again we need smokes. I go back in. Looks like the shift change and I might not have to see this guy. No such luck. While distancing and waiting in line he tells me "You don't have to wear that mask, man." I respond,"Yes, I do. It's state mandated." The mandate for Washington County went into effect 4 data prior. And again he grabs the wrong cigarettes. I get loud, slam my purchase down on the end cap, and they tell me I am 86'd for calling this creep out for touching my partner. (On the way out, the same staff member who actually listened to my partner's story before, approached me and took the time to listen and take my name and number. I won't call this person out by name for fear of retribution being taken out on them. But it was dealing with people like that kept us coming back when he wasn't on shift.) Do not support this business. They have made the least amount of progress toward protecting their staff from Covid-19 allowed (if they even hit THAT mark). And they continue to employ a staff member with rapist tendencies. I was going to hold off on posting this because I saw my number being passed off to who I believe is the manager as I was leaving. But, I have yet to hear anything so I want to warn any woman that goes in there that there is a staff member who does not care if you tell him not to touch you, and even if you are 100% clear about that, he might do it anyway. read more

Poor service, rude employees, no Fred Meyer discount given. I gave him my FM number, he put it in and hit enter. Only after I got my receipt did I realize I didn't get my discount of 40 cents off/gallon. My points were not removed from my FM gas points, so I don't know what happened. It may be that this is not a participating Shell station, but if that's the case, I was never told. To follow up...I let my boyfriend use my FM number when he got gas the same day I attempted to use my number, and sure enough, he received 40 cents off per gallon. There was nothing wrong with my number or my account. Whoever pumped my gas simply didn't give me a discount, even though he SEEMED to be doing so. Shady AF! read more

If you care about public health just avoid this place. Gas attendant didn't wear a mask and coughed loudly and uncovered while handling our cards. COVID is the worst it's ever been and that behavior is just inconsiderate and gross. I'm surprised that with all the bad rep that this place hasn't seen some serious repercussions. read more

Don't bother coming here any time after 8pm to get gas because it's impossible. I've tried countless times over the last 7 months to come by here after I'm off work and get gas and if it's after 8pm it's a ghost town. Lights on, open sign on, no one there. Or if they are they just stare at you from inside until you leave even tho you're clearly there to get gas. read more

Without a doubt, the worst gas station I've ever visited in my life. It's a miracle if they are open, and even when they are, it is not uncommon to be ignored by attendants for prolonged periods before being instructed to pump your own gas. A few years ago, they got into trouble for a credit card skimming scheme. Ownership/management changed after said incident, but I can't say things have improved much. I am absolutely perplexed as to how they have stayed in business. It's a shame because the neighborhood really needs a reliable filling station. Avoid this place like the plague. read more

Gas attendant not wearing a mask and refused to put one on. Closed almost all the pumps too except coming in from one direction read more

Shell - Gas attendant without mask - Gas Stations Near Me - Portland, Oregon

negative stars it's literally Christmas eve and and I've never been so disrespected by the employees at a gas station. I went in and paid five dollars. It's not much on gas pump number four and I sit outside for about 10 minutes trying to pump gas. One of the workers was outside. I literally had to walk all the way back inside and asked them to please start my pump. The guy came out and told me that I don't know what I'm doing. I need to do my job and they said I put whatever I paid for on number five and if I want gas, I need to move and were yelling at me and being rude they was no other customers, so there was no reason as to why they couldn't accommodate my situation at the gas pumps. I can't even express how bad the business or the employees that work here i'm disgusted by the whole situation I don't always approve. The customer is right even though that's supposed to be the motto right I never write reviews but it's a big deal and I needed it to express this to anybody who it means anything to you, because no matter what you're supposed to treat people with respect and I was very disrespected today of all days on Christmas Eve and I hope whoever is in charge of this place get some respectful new employees as soon as possible because the people here that you dudes are not at all capable of customer service I work in customer service and they know not one way treat me with any kind of customer service read more

I just had a very unnerving experience at this gas station. The station at 7545 Southwest Olsen Rd., Tigard, OR . First they were out of toilet paper completely. The person behind the register was a young man who was not acting normal. He told us that if his actions were off it was because he had a death in the family. I asked him why he was working and he said someone had to. That was odd enough, but we bought two bottles of water that were on special two for two and I was only charged $1.39 . My wife watched as he first ring up one bottle as cash pulled $100 worth of 20s out of the till, staple the receipt around them and put them in his bag. Then he rang the second bottle so I was only charged The 1.39. When I asked him about the price he said the computer had a glitch and the cash register had been ringing up wrong all day. He either thinks that his customers are very stupid or he isn't very smart. I asked him for my receipt and he printed out another one for himself this worries me also. I Have contacted shell directly and will stop by tomorrow to talk to the manager. I agree with most of the other reviewer's stay away from this place! read more

The guy pumping gas is awful. Makes stupid smart alec comments. Hell start talking to people and forget about everyone else waiting. Don't know his name, but if you've been here, I'm sure you know who I'm talking about. He makes weird awkward comments to my wife. We think this gas station is some sort of money laundering operation. Don't see how they can possibly make a profit read more

The store was remodeled and it looks much better now. I noticed they seemed to have a full staff that is more enthusiastic and seems like they are turning this place around... Good work it's appreciated, as this is a station that is handy in this area. read more

What kind of gas station won't pump gas. No sign, nothing. You just sit there until you get fed up and leave. It's 7:45am. I saw 6 other people come in and try to get gas in the 5 minutes I sat there. I get short staffed, I get out of gas (I don't know what their issue was), make a sign, it's not the had to have decent customer service. Don't sigh and roll your eyes when I ask. read more

Really rude gas attendants....not just rude but they actively ignore you when you are so short on gas you are forced to pull in. Not just a one time thing.. They are really angry that they are pumping gas. Now it is a "store" of some sort but the drive is the same and the prices are still higher than most read more

This place has serious problems. Employee turnover is unbelievable. Employees are spotty in basic skills, like math and cash register operation, and inconsistent in application of policies, even the trained ones (meaning they have lasted for more than two weeks). Equipment malfunctions are not uncommon, inside and outside. The gas attendants place cones in front of multiple pumps to prevent use and frown if they have to punch in a gas reward number offered by Fred Meyer or Shell itself (the pumps are old and slow, modern ones take a scan of the number). The store refuses to accept can or bottle returns from time to time without notice in violation of state law. Now they even have the gall to ask for your birthday when accepting returns, for what purpose I cannot fathom. You are treated like a low-life drifter when you have the audacity to return bottles or cans THAT YOU BOUGHT FROM THEM IN THE FIRST PLACE. They are a little less hostile if nature calls while in the store (pray for toilet paper). It was a true shame when Shell/Buy2 took the place over from Plaid Pantry, whose owner was always there, friendly and appreciated your business. I would have given one star except the beer prices are fair for a convenience store. read more

You won't find more sullen, hateful, creepy gas station attendants anywhere. Do they hire them this way on purpose? I've lived in the neighborhood for decades so this is not just a one time encounter ! read more

Hard working guys, it does take a while because there are 8 pumps and only one guy working outside so if you see more than 3 cars, you shouldn't stop, also pumps are very old and are very slow, gas attendants are ok, fairly friendly but you can't ask for more for minimum wage, if you give them a tip they seem to be genuinely thankful so I always try to give them something. read more

I go to this station often. I like most of the guys working there. Today there was someone new. His name was Quinton. He was very friendly. Despite the cold and rain, he smiled the whole time. People always take the time to complain, but never compliment. He is an asset to your business. read more