I had a consultation for a painful, possibly cracked molar. Mr. Brock was rushed, rude, and…read moredismissive of my ongoing, recurring tooth pain. He took X-rays, did an exam, and basically told me it was all in my imagination because he could find no crack in my tooth. After paying Dr. Brock's expensive exam fees, I saw other endodontists, I had to have a root canal, crown, and eventually an extraction/implant. The implant failed and multiple additional repeated implant surgery from an implant specialist left me with permanent nerve issues. Although I have no expert proof that an earlier diagnosis would have saved my tooth, I suspect that it might have. Regardless, all I received here was poor beside manner, no diagnosis, and dismissive treatment. Will never return to help them pay for their expensive office space.

This was the easiest dental experience I think I've ever had. The root canal was surprisingly quick…read moreand Dr. Brock was so nice and calm throughout the entire procedure and he explained what he was doing and why and he kept telling me I was doing a good job and how much longer it would take. I felt absolutely nothing after I was numb and I just laid there in peace the entire time. I left feeling so happy and relieved that he worked on my tooth. Genuinely the best Dentist I have ever had in my life I can't stop telling my friends and family about it! 4 days post op and I feel amazing

Dr. Chamberlain has the best chair side manner. I was in and out in no time! Staff was extremely…read morefriendly!

Love Dr. Chamberlain. Quick. Thorough. And caring. Need to give props to my hygienist, Kim, as…read morewell. She is a walking encyclopedia on dentistry and makes me laugh the entire time I am there--no, she isn't hitting me with the nitrous oxide, but just her wicked humor. :)

Had a very good experience with everyone there. Would highly recommend it especially if you have…read moreanxiety. I had a bad experience with a different endodontist about a month ago and didn't really want to go back to anyone.I have never had that before. But I saw Dr. Rylan. He told me everything he was going to do. His assistant was great too. The ladies at the front desk was awesome. No anxiety, no pain. Please go see them. They all are great. Thank you each an every one of you. 10 stars.

Great experience. Very caring and professional. Dr. Milholm was wonderful and explained everything.read more

Yes I recommend they are really good they talk you through the process, I had a root canal 6 hrs…read morelater I'm good this process was way better than I thought it would be. Staff was very friendly and helpful.

Procedure was fine. However, I was assured in no uncertain terms THREE times that my procedure…read morewould be covered by my insurance - assured and reassured. Months after the procedure, I received a $900+ bill. I complained since my written estimated cost after the $500 I paid up front was $0. I was given a 'courtesy discount' and left with $649.00 to pay after trying to work with my insurance but to no avail. Dr. Brock was out of network, despite repeated claims by his office that I was covered. The lesson to learn is: Talk to your own insurance company. You cannot believe what you are told and once you sign that you'll pay any difference and the work is done, you're taken.

Fraudulent billing practices!!!!. Stay clear of the doctor's office!! Here are the details:…read more * On 4/14/2023 at 1:45 PM, I had a root canal performed by Yvette Burns, at Southeastern Endodontics Office in Hamilton Place. * I presented to Southeastern Endodontics 2 dental insurance cards (enclosed Blue Cross and Blue Shield of TN (a private plan) and Blue Cross Blue Shield Network S (an Allstate Employer Plan) for the billing of that service. * I asked the billing receptionist if I owed anything at checkout. She told me I did not, and I was entitled to a credit and she would credit my insurance cards once I had the extraction. All I needed to do was call them once I had it done. * On 7/17/2023, I returned to Southeastern Endodontics or Yvette Burns's office for a 3-month checkup, and it was determined that the root canal was unsuccessful. I had an abscessed tooth that needed to be extracted. They had two active insurances, and I presented them with a 3rd insurance (employer from Go Health, which is UHC Dental insurance (copy enclosed). All three insurances were active. I asked the billing receptionist again if I needed to pay anything. She advised me that I had a credit from them billing my three insurances, and all I needed to do was to inform them when I got the tooth extracted. They would send a credit to the dental office because of overpayment from my insurance companies. * On 8/24/2023, I received an extraction and a temporary bridge from Grater Brainerd Dental. * On 8/24/2023, I called Southeastern Endodontics and informed them that I received an extraction from East Brainerd Dental and that Southeastern Endodontics needed to tell them so they could be sent the credit on my bill. The billing receptionist stated I needed to call them, and I reminded her that her instructions were that after I received the extraction, I was to contact Southeast Endodontics. They would inform the provider, not me. It's the billing job to get the provider, not mine. * On 9/1/2023, I received a bill from Southeastern Endodontics, Yvette Burns office requesting $203.50 from me concerning an extraction on 8/7/2023 (Discount 1/2 due to extraction). I have contacted all my insurance companies, and the Yvettes give different excuses for billing. One office stated that Yvette's office said the process was medical, not dental (but of course, it's dental because the extraction was done at another dentist's office and paid under my dental insurance). I also contacted an attorney who sent this dental office response with this statement as of November 20, 2023. "There are still pending insurance payments that we are awaiting, Any finance charges that had auto populated to the account for non-activity have since been removed. Our office only treats endodontic services and we refer back to the general dentist to coordinate extractions with their office or an oral surgeon if needed. The only notation made of an extraction was listed in the ledger note as an "extraction discount" for our records and possibly misleading to the patient. We have not and do not intend to charge Mr. Henderson for an extraction, only for the services rendered in Dr. Burn's attempt to save tooth #3 by retreatment of a previous root canal. However, on 12/8/2023, I got another bill with charges of $206.55, in which the excess amounts still need to be removed. This fraudulent billing has been going on since August 2023, yet they claim they are still awaiting payment. Stay clear of these crooks!!!!

I had my first root canal recently with Dr. Burns. She and her staff made me feel very comfortable…read morewith their thorough examination and considerate communication every step of the way. I never felt pressured, or rushed into a decision. Nor was I ever left without answers to any of my questions. The staff was very friendly, honest, professional, and accommodating. I highly recommend!

Dr. Davis and staff are awesome. Made a dreaded appointment for a root canal a cakewalk. Office…read morestaff are very polite and understanding. Laid back comfortable atmosphere. Highly recommend this office for a root canal.

Okay so here goes. I hate going to the dentist, it is at the top of my hate list. So last Thursday…read moreI had my first appointment with Dr. Snyder. When we arrived her entire staff was super friendly. They had everything ready to go and we literally had to wait less than 5 minutes.. I can't say enough positive things about her staff.

I had an amazing experience at premier family dental. I have gone to other dentists in the past who…read morehave made me feel as if I wasn't a person but just another appointment. Premier fit me in very last minute, asked me about my previous experience with dentistry and made me feel very comfortable and valuable. They took care of my needs and went above and beyond! Thank you Premier family dental!

Outstanding, caring, gentle, kind. What can I say... we found our new dentist. Dr. Egan and her…read morestaff are extremely caring. We will definitely be back