Dr, Cannon and his staff deserve the best rating possible. Everyone was kind, professional and…read moreshowed a genuine interest in my condition. I was referred by another dentist for a tooth extraction. Everything was explained in a detailed and courteous manner. I was very nervous, but the staff and Dr. Cannon were very understanding. I would recommend him to anyone!

I want to say I would never leave a review this long, or bad If I truly didn't have a bad…read moreexperience.. Leaving this review solely based on receptionists. I have had my implant done here and had a great experience! I brought my boyfriend here to get his implant done as well. Before we were going to start this process, We signed up and got him insurance, I'm no expert on insurance, but I know how to read and I read that extractions were covered immediately not 100% but 80% of it would be covered. During our consultation with the office they told me his insurance would not cover the extraction or anything needed at this time. I felt a little dumb but played it off like I'm not insurance expert. I knew it wouldn't cover anything else but kept reading extractions were covered. We have him scheduled for the bone graft this upcoming Friday, well last Wednesday he started having terrible pain, by Friday he was going to rip this tooth out of his head and this office was closed those three days for the holidays. So I had to get him in to get the tooth pulled somewhere else that Friday, lo and behold the lady At this dental office came back saying Oh, your insurance does cover the extractions up to 80% so all you owe is $60 today.. I thought to myself wow so Dr. Cannon's office must've not even checked.. Fast forward to today I call to explain what happened and when do we need to come back in for a bone graft?.. She rudely tells me on the phone oh, we're not going to just cut him back open and do a bone graft. He'll have to do that when he gets the implant... I have no idea what that means and I just sit in silence on the phone because I'm thinking to myself is that not the next step for the implant because that's what you were going to do on Friday is pull the tooth and put a bone graft in and that bone graft has to heal for a certain amount of time.. I expressed to the girl on the phone that I don't know what that next step means and she seemed to not even care to talk to me about it or explain anything to me, because she absolutely did not. And at this point, the receptionist, both of them alone have put such a bad taste in my mouth. I've decided to not use this office at all.. So moving forward, double check your insurance because they're just gonna try to charge whatever they want, without checking your insurance. And they do not have good customer service.. At all. I'm about to spend THOUSANDS OF DOLLARS here and you're going to act like I'm a problem questioning what is being done? i dreaded everytime I had to call because of how they made me feel. One is more nice than the other but still both not willing to actually help your problems on the phone. Dr. Cannon and the girls in the back are great, But the receptionist just lost Having us as patients here. And when they read this, they probably won't even care just like how they made me feel on the phone. Hope this helps someone who isn't financially well off and made to feel dumb by this office. You're not the only one!

This office has very inaccurate billing. Insurance company paid $2000, I paid $2000. Got a bill in…read morethe mail weeks later asking for $40 more. Son went and got an estimate of $650. Got the work done was billed $915. When he asked why the difference and was told they didn't have the $650 estimate in their system even though he had a picture of the estimate

It's always a pleasure greeting the friendly staff! I'm always happy to send all my real estate…read moreclients to Dr Pruehs.

Run .. terrible.. you will regret your decision to do business with these people .. they are all…read moreabout the insurance and could care less about service..

I see a lot of bad reviews and I don't know why but I've never had a bad experience. I'm never in…read morethe waiting room longer than 10 minutes. They are in network with my insurance so mostly everything is covered. Twice they have tried to make me pay like a copay in the system because of how something was fixed in the system but both times my issue was resolved with no problem. I live in Atlanta now but I still choose to come here sometimes when I'm in town. I just call and see if they have availability and they get me through the door. They are very informative and helpful. I also went through them to get my wisdom teeth removed before my braces got too far along. The process was smooth and my insurance didn't cover it all so they helped me do a payment plan. Also they are helping me transfer to the office in Atlanta near me with no problem. Lastly the staff is very nice and answer any questions you have.

This is for the location on Old Lee Highway. I spent most of my adult life terrified of the…read moredentist. The staff here took great care of me, making sure I understood everything from point a to point z and talked me through everything they were going to do as they did it. I will be a patient here as long as they are in that building. Incredibly pleased and happy with the experience.

Needed an extraction and that is what I received by a friendly and professional Dr. Simmons and DA…read moreConnie. I was nervous and they made me as comfortable as I could be.

First impressions mean a lot to me. Dr. Marabel (sp?) is such a wonderful doctor. The office staff…read moreare friendly and professional.

This dental office gave us a written estimate of our out of pocket charges based on the insurance…read morepaying nothing. We were told if the insurance paid anything that we would be reimbursed. In addition we were told that the procedure would be billed first to our dental insurance, then Medicare and lastly our supplemental medical plan since it was a medical procedure. We paid almost $1900.00 then when the dental insurance paid $236.75 they advised us that Medicare was not billable and they could have charged us more so we would not be receiving a refund. If then they would have billed our supplemental, had they paid anything, they would have kept that too. They would have known that at the time of the original estimate. Huge run around. Dental care was excellent, but billing process is a hoax.

I just moved to the area and a friend recommended this dentist. I called them up and made an…read moreappointment and asked them twice if they took my insurance to which they replied yes twice. I sat in the dentist office for about an hour and a half because they were running late. After I got in the chair I was told that the whole thing was going to cost about $50. Then they told me that the insurance didn't cover the cleaning. They were very snooty about it and would not except that they were the ones that made the mistake. It was a extremely bad experience and their staff has a lot of growing up to do.

They were very nice and helpful. I enjoyed my visit. They were all professional. I would recommend…read morethem.

Great place, flexible pay. I had a wonderful experience at Sage Dental! The staff was incredibly…read morekind and made me feel comfortable from the moment I walked in. Everyone was so informative and took the time to answer all my questions. Gabbie, in particular, did an amazing job cleaning my teeth--she was gentle, thorough, and made sure I understood every step. I'd definitely recommend Sage Dental to anyone looking for a caring and professional dental team!

Great dentist. My son and I have been going to Dr. McKenzie for over 20 years. He is always kind…read moreand explains everything before he begins. My son is handicapped and he loves Dr. McKenzie. He has never been afraid of going to the dentist. I've been to several dentists over the years but no one comes close to Dr McKenzie.

From the owner: Rick McKenzie Dental Office provides crown and bridgework, bleaching, exams and cleaning, and…read moreemergency dental services to the Ooltewah, TN area.