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    Chattanooga Primary Care

    5.0 (1 review)

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    7 years ago

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    Galen Medical Group PC - The building has been renovated and looks amazing.

    Galen Medical Group PC

    2.7(21 reviews)
    1.6 mi

    The staff at Galen Medical are absolutely phenomenal, they are always courteous, compassionate and…read moreultimately care. I am always greeted with smiles and welcomed immediately. I have never had to wait hours in the office like I have experienced with old physicians. My doctor is K. Gooden. She is a mother, a doctor that is genuine, straight forward and goes above and beyond her call of duty. That's a rare find, nowadays. Historically, the doctors I have encountered have been abrupt, short and recommend unnecessary tests or what not. Dr. Gooden does not do this. Ever. Her Assistant Shanna, is also amazing. Goes above and beyond and I am thrilled to be a patient of theirs. I would recommend this facility to anyone looking for a Primary Care Doctor or a Pediatrician. Pros: Clean rooms, no wait, goes above and beyond. Cons: (can't think of any) they do not offer coffee?! A++++

    Billing and scheduling are terrible. They won't tell me if I have a bill due until it is past due…read more I even call them up to ask about the bill and they act annoyed and tell me it is process through insurance. Then I get texts and emails a month later saying it is past due. Scheduling people are rude and they do a terrible job. If they don't like you they will pretend the only available date is a month and a half out and that there is nothing else available because they aren't required to do their due diligence.

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    Galen Medical Group PC - The greatest doctors I have ever met.

    The greatest doctors I have ever met.

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    A couple staff members.

    Erlanger East Hospital

    Erlanger East Hospital

    2.7(20 reviews)
    1.5 mi

    I've been in healthcare for 20 years and they do the minimum. Very sub par. I had respiratory…read moreissues some years ago and wouldn't do a pulmonologist consult but sent me home with oxygen. Make it make sense. My mom is a retired nurse of 30 years from New York and Texas and pretty much said she said she hopes she never gets sick because of the quality of care has gone down in the nurses and doctors. The facility is very clean and well kept. They just pass and I am not trusting because I had a high risk of a pulmonary embolism which lab work tested postive and the doctor missed it. Then rushed me to Erlanger main for imaging so I could get discharged.

    Billing Scammers!…read more This place seemed all good when I went to the ER for a super bad infection which had me almost totally dead in my ear. All I needed were antibiotics and I would normally go to the VA, but since the VA couldn't get me in force 6 weeks they said to just go to the ER. 5 stars to the ER Nurse practitioner who was good, I spent less than 5 total minutes in the ER and was on my way with a prescription. For that it was $1,800 between the doctors group and Erlanger!!!! So for price gouging 1 Star! Erlanger refused to submit the paperwork for payment properly to the VA according the lady I spoke to at the VA. Then when I talked to Erlanger they told me it isn't their responsibility to bill insurance. So over a year later their doctors group and the hospital separately have me in collections. All this when I have 100% coverage and no copays this the VA. This place will not ever get my business again.

    AFC Urgent Care Chattanooga - Conveniently located on Gunbarrel Rd.

    AFC Urgent Care Chattanooga

    3.0(28 reviews)
    1.9 mi

    My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

    The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

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    AFC Urgent Care Chattanooga - AFC Urgent Care see's patients 6 months and up

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    Pediatrics

    Chattanooga Primary Care - familydr - Updated May 2026

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