East Brainerd Dentistry is exactly what my wife and I were looking for when we were looking for a…read morenew dental practice. Our Dental Hygienist, Mollie, is thorough, and a real joy to be around. Our Dentist, Sarah Brown DDS, is friendly and knowledgeable. Each visit at East Brainerd Dentistry, makes us realize we made the right decision in choosing the practice for our dental care. If you're looking for a new dental care home, look no further than East Brainerd Dentistry.

worse experience with dentist office from professionalism to wasting a patients time. Not thorough,…read morehad to go through lengthy process to get appointment confirmed ended up doing most of the leg work only to find out that it was an IT issue and that their FAX machine doesn't work and wanted patient to personally obtain medical releases? Tried blaming issue on receiver's end after many phone calls was told it was an IT issue for their fax machine on their end but could NOT confirm and did not have any kind of management to speak to regarding issues, ended up canceling appointment after having wasting last few weeks trying to get appt set up. Would NOT recommend them to anyone

Ocoee Dental Care was the best experience I have ever received at the dentist!!! Dr. Ta is an…read moreamazing guy who is really down to earth, and makes you feel comfortable and understand what is happening in your mouth. It is usually very intimidating to go to the dentist, but he gives an experience that really inspires you to take care of not just your teeth, but your health as a whole!!! He performs all procedures and does not make you go to specialist after you finally get comfortable with your dentist. He can do it all himself!!! You should definitely check Ocoee Dental Care out and trust Dr. Ta with your care!!!

Do not go to this dental office they're going to rip you off you pay when you're there and then…read morethey'll bill you triple afterwards this is the second time this has happened to me it want happen a 3rd time hope this helps someone

Third time I've been here for teeth pretty much destroyed by radioactive iodine cancer surgery…read more Everyone is so nice and so professional. They take their explaining procedures and options, but are swift when executing procedures. I completely recommend Chattanooga Dental Care and Dr. Hernandez.

1. My wife had a procedure on July, 16th of 2024. She complained immediately that the nitrous…read moreoxide was not flowing. She was more or less ignored, but kept telling the assistant. The dentist came in immediately and painfully injected her, as planned, with a second anesthetic, and started his procedure. The assistant then agreed that the nitrous oxide was off. On July 17th (the next day), after discussion with the office manager, since they would not let me talk to the denist, she agreed not charge me for the gas. I asked for a bill, which was sent to me. That bill showed a $495 credit. 2. Regarding that credit, my wife was told on the day of the procedure that we would receive a check for the difference. Although I expected a charge card credit, we did not receive a check or a charge card credit. I called on August 20th, 2024 to inquire about the refund. I was told it would be sent "within 30 days from today". Since this was now som 35 days after the procedure and a complete billing cycle, I want everyone to know that they will not issue ANY refund until you call them. 3. Nothing was a pleasant experience, whereas our regular dentist has a pleasant comforting demeanor through his entire office. Poor "bedside" and poor atmosphere.

My son had oral surgery done yesterday here. It was a complete disaster. First he woke up during…read morethe procedure, probably due to the fact they took no information about him prior to putting him under!!! They didn't weigh him ask him any questions. Then they had nothing to give him for the excruciating pain he was in. On top of all that, he was explained on how to replace gauze in mouth on way to car in parking lot. Would not recommend this place to anyone.

I had a consultation for a painful, possibly cracked molar. Mr. Brock was rushed, rude, and…read moredismissive of my ongoing, recurring tooth pain. He took X-rays, did an exam, and basically told me it was all in my imagination because he could find no crack in my tooth. After paying Dr. Brock's expensive exam fees, I saw other endodontists, I had to have a root canal, crown, and eventually an extraction/implant. The implant failed and multiple additional repeated implant surgery from an implant specialist left me with permanent nerve issues. Although I have no expert proof that an earlier diagnosis would have saved my tooth, I suspect that it might have. Regardless, all I received here was poor beside manner, no diagnosis, and dismissive treatment. Will never return to help them pay for their expensive office space.

This was the easiest dental experience I think I've ever had. The root canal was surprisingly quick…read moreand Dr. Brock was so nice and calm throughout the entire procedure and he explained what he was doing and why and he kept telling me I was doing a good job and how much longer it would take. I felt absolutely nothing after I was numb and I just laid there in peace the entire time. I left feeling so happy and relieved that he worked on my tooth. Genuinely the best Dentist I have ever had in my life I can't stop telling my friends and family about it! 4 days post op and I feel amazing

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

I brought my boys here for the first time and everyone was so nice! The hygienists were so sweet…read moreand patient, especially with my one kiddo who has a sensitive gag reflex. We enjoyed our visit and look forward to coming back!

This office was very misleading in my experience…read more My 20-year-old son went in for one tooth extraction and was quoted $59 for an initial exam. After the visit, he was given a $10,000+ treatment plan. While the extraction was listed first, the rest of the plan mixed non-urgent procedures with needed ones, with no clear prioritization. While I was on the phone with him, the insurance coordinator admitted she did not realize he had insurance. Once insurance was identified, the initial exam that was quoted at $59 was billed to insurance at over $300, despite the office advertising a $99 exam. His entire $1,250 annual dental benefit was quickly depleted on non-emergent services. This may be legal, but it is not ethical. Because of this, my son is now out a large portion of his coverage and may not be able to complete needed dental work elsewhere. If you want clear pricing and honest treatment planning, I recommend going elsewhere.