friendly staff very professional. nice environment. short to no wait time when u go in for your…read moreappointment.

These people are so nice and down to earth. They explain everything to me and I act like I…read moreunderstand. My last procedure I didn't feel any pain at all. This is definitely my dentist office forever.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko

I can review Heidi, my dental hygienist so far. I am beyond scared of dental procedures. Heidi made…read moreme so comfortable! She did find a spot on my roof of my mouth, during her cancer screening, so I will have to postpone my dental work, until see an oral surgeon. I will give Heidi 5 stars

Good enough at dental work, but both my spouse and I have repeatedly and consistently had long…read morewaits in the chair to have him do his check after routine cleanings, or to find he didn't get to the office on time because he is pre-occupied with his appearance on a local political radio show. Most of all, I find his conduct increasingly unprofessional - listening to his political lecturing and opinions while in the chair with his hands in my mouth. Leaving this practice as I can't continue to take both the disregard for my time and his political soap-boxing.

I went to Dr Stanbery's office for a cleaning and everyone was so friendly, the office is gorgeous…read moreand I felt really comfortable there. I will definitely be using them in the future.

I brought my boys here for the first time and everyone was so nice! The hygienists were so sweet…read moreand patient, especially with my one kiddo who has a sensitive gag reflex. We enjoyed our visit and look forward to coming back!

This office was very misleading in my experience…read more My 20-year-old son went in for one tooth extraction and was quoted $59 for an initial exam. After the visit, he was given a $10,000+ treatment plan. While the extraction was listed first, the rest of the plan mixed non-urgent procedures with needed ones, with no clear prioritization. While I was on the phone with him, the insurance coordinator admitted she did not realize he had insurance. Once insurance was identified, the initial exam that was quoted at $59 was billed to insurance at over $300, despite the office advertising a $99 exam. His entire $1,250 annual dental benefit was quickly depleted on non-emergent services. This may be legal, but it is not ethical. Because of this, my son is now out a large portion of his coverage and may not be able to complete needed dental work elsewhere. If you want clear pricing and honest treatment planning, I recommend going elsewhere.

The cost to remove 1 tooth was $558. Breakdown of Bill…read more Dentist walked in room for 2 minutes looked at tooth : $101.00 Dentist Pulling Tooth which was billed separately from his 2 minute interaction: $304 Packing tooth after extraction: $118 X ray. $35. They tried to do the 3d X-rays and I refused and asked that only the extracted tooth be X-rayed. The lady right next to X-ray machine threatened me that the dentist wouldn't see me without a full X-ray. The dentist and his assistant were wonderful and the procedure went great. Ridiculous pricing and people should know that when they are in such extreme pain that they will see you quickly but they will make a patient pay. My BILL is the basic cost of ONE EXTRACTION. $558.00.

My experience with the dental technician and dentist was outstanding…read more The billing department of Aspen is lost in their own paper maze. I keep getting bills for work that was already payed for through Carecredit, the financial assistance they recommended and accepted. All my work was per-approved by my dental insurance. I was assured the amount quoted for my care was all I owed. The bills that come in and I dispute keep getting larger. As a medical practice I highly recommend them. As a business I suggest you go somewhere else.

All the ladies are so sweet and great at their jobs, i especially want to give a shout out to…read moreKelly, Jessica, Whitney and Kaitlyn.

Loving and caring office .The staff are amazing . awesome Denist and and love helping childrenread more

Trying to get a partial Have been trying for 3 months…read more Delays every step Was not told about all charges involved in getting a partial from them. Was hit with a $1500 charge without being told upfront. Partial had to go back to the Lab 2 times for correction. Should have stayed at Aspen.

The dentist will perform unnecessary procedures. Insurance will deny the claim and you will be…read moreresponsible for paying for the unnecessary procedure. Go to a different dentist and avoid unnecessary procedures.

First impression is not good. I called to make a new patient appointment. I was told to text my…read moreinsurance card to their number. I tried twice and it got rejected both times. I then got a terse email telling me to submit it two days before my appointment or I would be responsible for all cost. I emailed it. Then I got a follow up email that they only received the back and that I need to resend the front. Upon arrival in the office, I was asked to sign the forms I submitted as a new patient, but they couldn't or wouldn't show me what I was actually signing on the electronic pad. The receptionist said "maybe I should get someone else to help you. You can take a seat". 20 minutes later, apparently I'm still in time out. Three people that arrived after me have been taken back. I just asked if I was still in time out. The other person in the reception area looked confused and the original one told me very rudely that she was waiting on someone else who could help me. She was the only one who knew how to do it. I said why don't you just cancel my appointment, to which she replied that is probably for the best. I will be looking elsewhere for my dental care.

My husband took off PTO for his 8am appointment today, showed up and the doors were locked and…read morelights were off. He stayed for around 20 minutes and no staff came in and the door remained locked. This wasn't an error on our end, appointment text reminders stated this specific date at 8am, yet no one showed up even after 8am. Called in later at 10am to see if he could be seen at another time today since they missed his appointment, he couldn't be seen today and he would have to reschedule for another day, no exceptions. Lucky for us Cleveland, is chock full of dentists so we'll be going somewhere else where staff actually shows up on time for their patients appointments.