I heard about an annual event they host here called the Fire Show and decided to attend. The event…read morewas from 9:00 am to 4:00 pm on June 7th. I arrived around 11 and it was packed. So much so, that I had to park at a neighboring business. The event was free. There were grilling demonstrations and samples of items from various vendors including seasonings and sauces. The store itself was huge and had everything that a cook needs. Various brands they carry included Ruffoni, ZWillling, Yeti, Heston, Le Creuset etc. they had rows and rows of spices, seasoning and sauces. There were many grills to choose from as well. I had a great time at the event and I look forward to returning and purchasing items to add to my cookware collection.

I purchased a small wood cutting board from Atlanta Grill Company several months ago. Nothing fancy…read moreor expensive. I am an experienced home cook and know how to properly care for wood products, but despite appropriate care the board began separating at the glued seams. I brought it back to the store expecting some level of support or a replacement discussion. Instead, I was told the store only guarantees products for 30 days and that I should contact the manufacturer myself. No assistance was offered beyond that, and they did not offer to help identify or write down the manufacturer information. For a store that positions itself as upscale and specialty focused, this was a missed opportunity. Standing behind the products you sell and helping customers navigate quality issues is part of the value proposition. While still in the store, I found several cutting boards I liked. Rather than purchasing them there, I ordered the same boards on Amazon instead. That decision was driven entirely by the lack of customer support. I will not be returning.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Yes, a great selection of high quality products first drew me to Urban Hardware, but it is the…read moreexceptional staff that keeps me coming back. I had an unusual failure of a newly purchased part to a patio heater that Ron, Kimberly, and Lee teamed up to work with the manufacturer to get resolved on my behalf. Their courtesy, and overall we'll do whatever it takes attitude was comforting. And it wasn't just one person - every single person on that staff like Sam and even the gentleman in shipping that helped retrieve a part was exceptional. It's service like this that will make my wife and me life-long customers.

First time at this store I was impressed with their wide selection of products. I was able to find…read moredifferent type of Azaleas. To make it even better, some of there were 40% off.

WOW If you have a…read moreback yard and want to make it amazing with furniture, fire pits and all the fixings...this is the place for you! While it's unlikely that this is where I'd get my outdoor furniture, it isn't because of the lack of selection. If you've made it this far or read any of my other reviews, you've likely gathered that I'm pretty basic, so while the inventory here was beautiful, I'm the problem...it's me....I'm not bougie enough to pay $1k for an Adirondack chair or $5k for a fire pit. Again, if I had the funding, I'm going here - hands down some of the most beautiful furniture I have seen...just not for those of us that don't have a budget north of $10K for the backyard. Service wise, we got the nod and were told if we had any questions to let them know.

Had 4 custom chaise cushions made using a template of an older damaged cushion. I expected a 6-8…read moreweek lead time. Got a call in 3 weeks- cushions were done! Looked fabulous. Set them out and had some rains and noticed the cushions inside were not drying out at all after a few weeks if sunshine. Contacted the store and they offered to come pick them up. Turned out their supplier had some vendor issues (during COVID) where the incorrect inserts were sent and used. They make everything all right and had cushions back to me in a week. I'd def buy from them again.

I attempted to purchase a pizza oven at an advertised price for Black Friday On Thursday night…read more When I went to complete the purchase, the price was dramatically higher than what they advertised. I sent them an email immediately. I did not hear back from anyone so I started a chat the next day and was on hold with one of their representatives for approximately 40 minutes while he worked on my request. Eventually, he came back and said they would not honor the lower advertised price because I did not buy it when it was advertised. Despite being black Friday, they clearly did not want to sell the product at the price they advertised. Looks like a classic BAIT AND SWITCH. He then tried to sell me on other products. I would never deal with these people again. if this is how they treat you before you even buy the product, imagine if you have any difficulty with their products. Good luck!

From the owner: The BBQGuys Atlanta Design Center is a 6000 square foot state-of-the-art showroom just outside the…read morecity, featuring beautiful and innovative grill islands spotlighting the industry’s very best grill and outdoor lifestyle brands.

Maria was wonderful. She greeted us with a smile and was so informative. We bought a bathroom…read morevanity and will be ordering one of the bedroom sets later on. The furniture is primo!

We are fans of Scandinavian and Amish furniture and were looking for some good quality American…read moreMade furniture for a bedroom set, I found Dutchcrafters. We decided to check them out. I grew up very close to Amish country, in Northeastern Ohio, and my parents and grandparents both had interactions with the Amish. My parents had them do some woodwork in our house because they were known for their fine woodworking skills. We entered the store intending to just check it out but they had exactly what we needed and the prices were reasonable. Our sales person was very knowledgeable and she explained the pieces and how they could be customized according to our needs. She explained that each piece was custom made to order by a single craftsman and that each piece was individually made. It was definitely not your cookie cutter Asian imports carried by most furniture stores, even high end ones these days.

One big true value!…read more It is almost like they combined a true value with a flea market. I mean there is everything in here! Yard decor, lawn furniture, tools, nuts and bolts, grills, lights, pots, etc etc. The place is huge! In some instances the place is cramped and over loaded yet in others it has a charming eclectic feel. But watch your prices... I went to buy a Dewalt hammer from here but looked it up on line first and found that it was quite a bit more expensive then buying through Amazon... it was really quite a bit more. I would have bought it right there if it had been only slightly more... but it was more then slightly. I didn't buy it here. It is an interesting location... give yourself some time to walk around.. there is a lot to see and with its somewhat eclectic set up... you need to just be sure to take your time and really look to see all that is there.

I came here to get an insert for my bookcase shelf. The staff was able to help me immediately. I…read morewas in the store for about 2 minutes. Nice experience.

Our neighbor community used Bar B Clean to clean our build in grill and did a fantastic job…read more Definitely extended the life of our BBQ.

From the owner: At Bar-B-Clean, our mission is to promote a healthy, family-oriented lifestyle to our clients while…read morepioneering and leading the barbecue cleaning industry. Bar-B-Clean has developed a unique steam cleaning system that ensures the best results possible for our customers. Bar-B-Clean’s promise is that all of the grease and food particles will be removed and your barbecue will be left “completely clean to the touch” inside and out.