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    Kestrel Veterinary Hospital

    5.0 (10 reviews)
    Open 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Services - Kestrel Veterinary Hospital

    Dental care

    Dental cleaning

    Dental extraction

    6 More Services

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

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    5 months ago

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    Kayla H.

    Thank you so much Tommy for your kind review!

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    Ask the Community - Kestrel Veterinary Hospital

    Review Highlights - Kestrel Veterinary Hospital

    Hough and her team made Tyrone's Quality of Life Consult and his final appointment a beautiful experience.

    Mentioned in 6 reviews

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    Woodhaven Veterinary Clinic

    Woodhaven Veterinary Clinic

    (69 reviews)

    UPDATE- Your response is completely false. I did not treat any member of your staff in a rude,…read moreracist, abusive, political, or otherwise inappropriate manner. I never made any political statement, racial comment, insult, or personal attack. Nor would I ever. I did absolutely nothing that could justify the accusations you have now publicly made about me. Your response appears to be an attempt to discredit me and put me on the defensive, rather than address the misconduct, or the harm, which is consistent with your previous unethical mistreatment of us. I came to your clinic as a new client seeking only routine care for my dog: preventatives and a fecal exam. From the moment Dr. Mohamed entered the room, she was abrupt, hostile, and repeatedly stated that she "did not understand" why I was there, despite my calmly explaining multiple times exactly what I needed. Then, without warning, without first trying to make my dog comfortable, and without any introduction to my dog whatsoever, Dr. Mohamed forcefully inserted the otoscope into my dog's ear hard enough that my dog yelped loudly in pain. I had never heard my dog cry out like that before. We had been to other vets before who checked her ears using this tool, without any issue. I witnessed how unfriendly and roughly she treated my very sweet submissive dog. What shocked me most was that Dr. Mohamed did not react at all. She did not stop, apologize, acknowledge my dog's pain, or show any concern whatsoever. Again, as my previous review which you replied to stated- to this day my pup will no longer let a vet touch her ears. Dr. Mohamed's handling of my dog fell far below an acceptable standard of care, and directly caused lasting trauma. Your response to hearing this report is once again shockingly unconcerned, and dismissive. No vet should ever roughly handle and harm a dog because they are for whatever reason bothered by the human. That behavior is entirely unethical and unacceptable. Again, as stated previously to which you responded- we have no idea what prompted this behavior on her part and that is really the most baffling component here. Because we are friendly, reasonable and professional people. I work in customer service. I was excited to meet what I thought would be our new vet! I was polite and respectful from the jump. NOTHING in my behavior was even remotely close to what you describe, even AFTER she harmed my baby. I did not yell or get aggressive. I simply asked immediately to end the interaction and speak to the manager. My only possible guess was that my shirt had an American Flag on it, and this was some kind of politically motivated retaliation. I cannot confirm this, but have no other explanation for what was seemingly a very personal attack from a total stranger. Again, I immediately told Dr. Mohamed in a calm manner that I was ending the appointment and requested to speak with the clinic manager. At that point, Dr. Mohamed abruptly changed her tone, apologized, and asked if I wanted to continue with the appointment after all. I declined and again requested to speak with a manager. Dr. Mohamed then left the room. I remained there for more than twenty minutes waiting to speak with someone. No one came. No one checked on me. No one asked what had happened. After waiting, I finally went to the front desk myself, at which point I was told to leave without ever being given the opportunity to explain my side of the situation. I was left in tears. The only person who showed any kindness or professionalism was a member of your front desk staff, who came to me in the parking lot w/ tissues and apologized. Her practiced manner in this strongly suggested that this type of incident is not unusual there. You have now publicly accused me of being "abrasive, rude, racist, and abusive." Those statements are false. I unequivocally deny them. I will not allow false accusations to be used to deflect from what occurred. I will not accept being falsely maligned in order to protect your staff from criticism. I stand fully by my account of what occurred. I did absolutely ZERO to deserve the way Dr Mohamed treated me or my dog. In fact, there exists no possible justification for the rough way she was handled, nor the lasting pain Dr Mohamed's misconduct caused. Both of these are points which you have, yet again, completely neglected to address. I further object to your implication that, because I posted this review years later, my experience is somehow less valid. It took me years to feel removed enough to seek any justice here. As clinic manager it's your duty to ensure correct conduct by staff. You never even gave me an audience, and conducted no investigation. You neglected your duties, and as a result have not obtained the truth. I am formally demanding that you retract the false statements you made about my conduct within 14 days. If you do not, be aware that I am preserving your response and all related communications for further action.

    Good care but very pricey I had to change vets because WH…read morebecame just too expensive, both routine preventative care and accident/illness

    Kestrel Veterinary Hospital - vet - Updated May 2026

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