So I had to come for something minor but was able to improve my posture and strengthen areas needed…read more I found this place to be friendly and very easy to work with... as far as personal goals and also making appointments. Even if I was tardy - they didn't make a big deal. They seem to work with you There is ample parking Place appears clean Two bathroom Waiting area - but never sat more than a few minutes Front desk and staff very helpful with questions regarding insurance and plan of care

I had a fantastic experience in rehabbing my shoulder at JAG. When I started 3 mos ago I was barely…read moreable to lift my arm and in constant pain. In what seemed like no time, I had considerable improvement. My orthopedist was pleasantly surprised and impressed by my quick progress. Only a few weeks later, I now have full range of motion and zero pain. Beyond being knowledgeable and professional, Konrad and team are friendly, supportive and encouraging. I truly feel that he was invested in my recovery. When things got "too easy" I was pushed to challenge myself go a little further. Somehow, even in pain, I found myself laughing and having a good time. Highly recommend JAG (Chatham and Summit, NJ) if you need PT.

Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!

Wife just finished-up here after 12 weeks. I must say, they are professional and dillegent at…read moreensuring that goals are accomplished. The facility is clean as infection control and sanitation protocols were followed. Staff was courteous. The only deficit issue observed was the two doors to the entrance were not automatic and impeded some clients from entering the building who were elderly, used walkers, walking canes or other assistive devices. I highly recommend this company. A therapist named Jeffrey was exceptional. My wife could barely walk post spine surgery. After 12 weeks with Jeffrey, she is walking and moving much better as he provided not just the therapy but also meaningful encouragement.

1st appointment great, then it went downhill from there. 6…read moresessions total. They overbook and under deliver. There were several times when there were 6-10 patients there with only 1 or 2 physical therapists. The PT assistants were not good. They would approach me and ask "what exercises did you do last time"? Never checking my file or consulting with my "PT". I also thought that the staff had excessive conversations with each other about sports, places to eat and their weekends. I felt like I was at a "frat party" several times. Unprofessional in my opinion. They did not focus on the patients. They were quick to assign several exercises and then leave you to do them never supervising or checking if you were doing the exercises correctly. In addition, loud music was playing every time I was there ...the manager constantly changing it and checking in with the staff to see if they liked it. Really? The last appointment I had was a Friday at 3. There were 7 patients there while a baby shower (or some sort of party) going on during business hours!!!!!! All PT's and assistants were enjoying the party while we were sitting there for over 15 minutes waiting to start out session - SO UNPROFESSIONAL! I shared this with my Ortho Doctor and he said this was the only place he herd "not so good" things about this palce.

Been going here 9 months for 2 frozen shoulders and have had great results and pain is gone. Very…read morefriendly and knowledgeable staff, especially Michelle. They're practically always running right on time, no wait. Aways Clean, nice size space. Doesn't get too crowded. Good amount of equipment/tools. Highly recommend.

Carlie Beninati is a rare gem as a physical therapist. I fell, head first down 15 stairs and…read moresurvived. After being sent home from hospital, Carlie was assigned to my home care therapy. Carlie showed up with a beautiful smile on her face every appointment. She has a can do attitude and would listen patiently to any health concerns I had. Patiently, she would answer positively and always offer any help possible. One stair step was difficult but she made it fun. She would say "It was a once in a lifetime accident, it happens. Don't be worried. You will get stronger. I will help you feel confident on the stairs again." She provided me non-stop hope and cheered me every time I was able to do more. I passed my test and Carlie will be cheering someone else along. Her beautiful spirit fills your room and air with encouragement. Carlie said goodbye and offered a hand up if I needed it in the future. She wanted me to feel comfortable becoming independent again. I have been profoundly blessed by the presence of this beautifully spirited angel in my life!! At first, I felt that I didn't need a therapist. I didn't want a serious, self centered person showing up. I was terribly incorrect because Carlie was from a different mold. She made me look forward to getting strong again. She understood my medical trauma which I was recovering from, too! If I could give Carlie 20 stars, I would. I feel stronger and more confident and don't feel frightened going up my stairs. I can hear Carlie's helpful advice all the time telling me to slow down/pay attention/be more aware. I would rush doing ten things at once. I'll miss my chats with Carlie but I'm thrilled she will be cheering another patient along with her positivity and you've got this spirit!

I'm 27 years old and have been coming to Ivy Rehab for a little over a year. I had been hit by a…read moresemi truck as a pedestrian and had a lot of damage to my right should and right leg. When I first started coming here, I had little to no hope of getting use of my arm and leg back. Judy, Megan, and Bill, the physical therapists, all believed I would be able to get most, if not all, of my range of motion and strength back. They motivated me to push myself every session and kept me on track to even on the days I felt too weak or out of it to even try. As a result of their persistent encouragement, my leg is now 100% back to full capability and my arm is well on its way too, although having another surgery set my timeline back a bit for my arm. The entire team mentioned above, as well as Greg, Laura, and Emily, really know what they are doing. They make sure to adjust your workouts to your comfort level, and explain each exercise as you progress. I am extremely impressed with their professionalism and the amount of effort they give each individual person they treat to get them as far as possible in their recovery. But it all begins with your experience as you walk in. Shannon, who does most of the scheduling, organizing and a whole lot of other things behind the scenes around the office, is extremely kind and always a joy to see when you first walk into the office! She always has a smile on her face and is always willing to help you out with whatever you need. Thanks to this amazing team, I am able to continue my career in the military and my job in the civilian world which both require a lot of physical capability. I high recommend this facility and the staff!

PT, by definition, aims to relieve pain in the Soma and, by extension, pledges to soothe the Soul…read more Ivy rehabilitation fails miserably at the soul part. Let me explain. In May 2024, after intensive cancer radiation therapy, I had severe back pain and my insurance company, Aetna, recommended several In-network PT clinics, and I chose Excel, a division of IVY rehabilitation. After two helpful sessions in which I paid the required In-network co-pay, there was a kerfuffle about whether the assigned therapist was In or out of network which would have impacted my financial responsibility for the sessions. Thankfully, it appeared that the matter was resolved as In-network, and I moved on. Fast-forward to January 2026 and Ivy rehab reneged on accepting my insurance and invoiced me for several hundred dollars and threatens to ruin my credit rating by moving to collection if I don't pay now, 19 months later. Soul crushing! Even the Excel clinic director petitioned to have this invoice quashed but was denied by Ivy rehabilitation headquarters. Therefore beware, even if Ivy rehab accepts your insurance today, they may crush your soul a year or even two years later. BTW, there is hope. A relative, using the exact same insurance, had a wonderful Soma and Soul experience with JAG rehabilitation. Go figure Soul survivor

The Westfield Excel team did a fantastic job for my rehab, my ankle was in terrible shape and I was…read morerunning and lifting heavy again by the end with no discomfort. Very knowledgeable, skilled, and great people all around - Jonathan, Aaron, Josh, Michelle, Alexis - Thank You!!!

John, Aaron, and the whole team at excel are amazing! Saw them for pre-op and post-op rehab…read morefollowing a torn ACL/MCL. I am confident that the top-tier care I received here largely contributed to my speedy recovery! Highly recommend.

Just completed therapy with Tristen. He was an excellent P T with years of experience and lots of…read morepatience and compassion. The facility is clean and inviting. All of the staff, from the front desk to each assistant were welcoming and competent. Great experience with improvement of my balance and trigger finger. Highly recommend Roberta Fisher

I had knee replacement surgery at Hospital for Special Surgery and chose Joint Motion for therapy…read morebased upon several outstanding recommendations. The care I received was extraordinary and the results were better than expected. Their entire staff demonstrated care and compassion throughout the entire process. I would not hesitate in recommending Joint Motion to anyone who needs help with any physical problems. Debbie Cossolini

I was specifically advised by my hand surgeon to do follow-up with Joe Martinez at Excel Physical…read moretherapy in Springfield. You know you're seeing a knowledgeable and experienced hand specialist within minutes of meeting with Joe. He and the team at this location were always friendly and accommodating. They all seem to enjoy their work and are super attentive to their patients. There's a very nice relationship amongst the staff and the clients are welcome to join in on the the friendly banter. Joe also made sure I was able to get started with timely appointments, which is so essential when you're trying to heal from surgery or an injury. I would definitely recommend this business.

ARS is a wonderful place to get better. The people are incredibly friendly from Stacey to Kathy to…read moreJason. The space is always clean with a fun and energetic atmosphere. The results of the therapy from both of my injuries have shown rapid improvement in just a few weeks. I would recommend this to any person looking for physical therapy!