I went here for the entire Thanksgiving break to visit a very close family member who recently…read moresuffered a severe brain injury. The service and care really seemed to vary from day to day. One night there would be lots of staff coming in and out to take care of my great aunt.. another night no one came for over an hour when she really needed assistance. It's unsettling to think of a loved one in a place where they might not be getting everything they need- even more unsettling when this person has lost their ability to communicate verbally or otherwise. I don't feel this is the case here, however, the some of the nurses and aides could definitely be more attentive. There seems to be some sort of power struggle going on- nurses refusing to do what they think aides should handle and that type of thing. If someone needs to be lifted into bed and you can help I don't understand why you'd stand there for five minutes explaining that you won't help. Either get someone or give a hand. Same thing for toileting, feeding, changing, etc. Of course, some staff definitely stood out. Lynn is an excellent and caring nurse. Felicia was also wonderful. The speech pathologist, Mara, and occupational therapist (I can't remember her name) both appeared to be doing their very best to help my aunt recover through therapy. Perhaps the problem with Kessler is too little staff for too many patients. I can't imagine someone being here without a family member going in daily to look in on them and to make sure that everything is being taken care of. This isn't a bad place and I really don't have much to compare it to. My rating is based on the fact that they don't seem to have all of the medical equipment they need or the staff support necessary for the patients.

The therapists at this location provide excellent care. The facilities are clean, and there is…read moreconveniently located parking, which is something that goes a long way especially when you are going someplace for physical therapy.

Highly recommend Ivy Rehab in Union. The entire staff are very professional, super friendly,…read morecaring, eager to explain each technique and very attentive. You can see that they genuinely care about there patients and are very eager to helping them recover. They even took the time to see how I was feeling after my visit. What can I say if you need a place to get physical therapy don't go anywhere else this is the place to go

At Ivy Rehab Union, the entire staff has been excellent, Elise in particular, who has been working…read morewith me since I ruptured my ACL and MCL this past February. Elise developed a great pre- and post-op PT program that got me back up and going quickly. All staff are knowledgeable, supportive, and professional. I highly recommend.

I've been a patient at Madison Medical for over 8 years, and the quality of communication has…read moreconsistently been disappointing. It's nearly impossible to get someone on the phone, and when you do, you're usually told they'll call you back -- which rarely happens. I often have to leave multiple voicemails, emails, and texts just to get a response. Most recently, I was unexpectedly charged for a service that has always been included in my office visit fee. This was never communicated in advance. Be sure to ask detailed questions about all potential charges before your appointment to avoid surprises.

what can I say is your first responder medicine? Medical has helped me keep a sound mind and body…read more They care about the first responder. Want us to be at our optimal levels to perform our job to the best of our ability. Thank you Dr. Romano and staff.

Drs Halter and Antonelli have been treating me for over 10 years. They have gotten me through…read moremultiple half marathons and standing up all day at my job. Their bedside manner is second to none and they always speak to patients in a way that makes us feel completely at ease. In addition to the chiropractors, I have also seen Dr Mike for acupuncture . In a nutshell, amazing!! Dr Mike got rid of my pain and anxiety right away. He added cupping which further facilitated healing. There isn't a chiropractic office in the entire county that can compare to this one.

Five stars! I've been frequenting Dr. Antonelli and Dr. Halter for years for various injury pain…read morerelief and general adjustments. The entire staff is friendly and welcoming and their new office accommodates multiple patients at a time. They recently hired an acupuncturist on Mondays and Fridays. I always feel better after a trip here :)

John, Aaron, and the whole team at excel are amazing! Saw them for pre-op and post-op rehab…read morefollowing a torn ACL/MCL. I am confident that the top-tier care I received here largely contributed to my speedy recovery! Highly recommend.

The Westfield Excel team did a fantastic job for my rehab, my ankle was in terrible shape and I was…read morerunning and lifting heavy again by the end with no discomfort. Very knowledgeable, skilled, and great people all around - Jonathan, Aaron, Josh, Michelle, Alexis - Thank You!!!

Amazing staff which helped my father feel better. Beth is amazing at helping patients and extremely…read morehelpful with every question we had. I liked everyone in this office they are extremely helpful and sweet!

Everyone was so nice at this establishment. I went in with a chronic headache from job stress and…read moreharsh winter weather. After two months of therapy the headaches have gone away and have yet to come back. They taught me some exercises to do when I begin to feel stiffness in the neck area. They also applied some wonderful massages to reduce knots in my neck. They worked with my insurance company to make sure that each session was covered. The place is neat, clean and has easy accessible parking.

I was specifically advised by my hand surgeon to do follow-up with Joe Martinez at Excel Physical…read moretherapy in Springfield. You know you're seeing a knowledgeable and experienced hand specialist within minutes of meeting with Joe. He and the team at this location were always friendly and accommodating. They all seem to enjoy their work and are super attentive to their patients. There's a very nice relationship amongst the staff and the clients are welcome to join in on the the friendly banter. Joe also made sure I was able to get started with timely appointments, which is so essential when you're trying to heal from surgery or an injury. I would definitely recommend this business.

ARS is a wonderful place to get better. The people are incredibly friendly from Stacey to Kathy to…read moreJason. The space is always clean with a fun and energetic atmosphere. The results of the therapy from both of my injuries have shown rapid improvement in just a few weeks. I would recommend this to any person looking for physical therapy!

Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!