I got 3 quotes and greenlight was not only the most professional, but also the least expensive…read more Install went well, and old problems (poor drainage)were addressed as well. Overall a good experience.

Great yearly maintenance to catch issues before they happen. Johnny and Peter are very…read moreknowledgeable and fixed our system so we wouldn't have to put in an extra air return on an unusual system.

David has been doing my AC and Heat maintenance for several years now. He is reasonable, reliable,…read moreand does quality work. I've recommended him to friends and family knowing he will do a good job for them as well. David gives me the quote before completing any work to make sure I know the amount. Therefore there are no surprise charges at the end. David even sends me a reminder text in the Spring and Fall when my maintenance is due. That way the work gets done before it warms up or cools down for the season.

David has been taking care of our HVAC for a few years and will continue to call him…read more Knowledgeable, efficient, honest and fair. He's done total replacement, major surgery and quick jobs. He just came out with short notice because my upstairs until wasn't working. He found a couple of wires not connected properly outside. Just like that- fixed.

I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

Competence (2 Decades of Experience | No "shooting from the hip" |Thorough & Accurate Diagnosis |…read moreMeasure Twice Cut Once), Character (Their Word is their Honor), Prompt Responsiveness (Out of this world), Commitment to Customer Satisfaction, and Reasonable/Fair Pricing. Peace of Mind. On hot days, my system was having a hard time maintaining the Temperature. Diagnosis, a bit low on Freon (410A) for optimum performance.

If you want to be sold unnecessary and overcharged service without fixing your AC's true problem,…read morehire this company. I made the mistake to hire this company last week to diagnose and repair my AC system which was cooling fine but intermittently turned itself off. Instead of completing a thorough diagnosis, the technician who was constantly micromanaged over the phone repeatedly push for approval of adding about 3 lbs of refrigerant, an evaporator coil cleaning, and a thermostat replacement. When I declined the refrigerant and cleaning because the unit was visibly clean and there was no clear evidence of needing refrigerant, the manager threw a tantrum over the phone and ordered complete of service. It costed $400+ to just replace a thermostat. I did not know that the performed thermostat replacement was not fixing the true problem, might not have been necessary, and it made the AC performance worse. After the technician left, my AC failed to cool the house and water started coming from the handler. The indoor blower continuing to run even when the thermostat was set to Off and the fan was set to Auto. I had to hire another contractor who quickly identified thermostat's WRONG WIRING and performed the needed repair. No refrigerant needed, no cleaning needed, just firming the connection of the disconnect box, less than $100. The system was running with all readings in range and completely balanced as soon as the new repair was done. What Icy Hot did was short-circuiting cooling and heating together in thermostat installation making the AC to run both cooling and heating at the same time! What a joke if a company cannot even install a thermostat correctly (not to mention it was probably unnecessary) and charges $400+ for a faulty installation. I wrote to Icy Hot noting the FAULTY service, the manager ACKNOWLEDGED the thermostat wiring was incorrect, but REFUSED to reimburse any costs despite their MALPRACTICE which could have cause further damage to my AC. Extremely disappointed with the incompetence, dishonesty, and the lack of accountability after their work created additional problems. Stay away!! [Additional notes given company's response below]: The company's response below shows again their insist of unnecessary service. The AC's issue was not related to refrigerant nor it needed any cleaning. The technician onsite was not able to show much evidence justifying either but was under immense pressure from the management to oversell. The service was scheduled from 3-5pm but the technician did not arrive way after 5pm and took an hour still no clue. A lot of the time was spent speaking on phone with the manager. The service was never an emergency service. I called in the morning, the office said they could dispatch a technician between 3-5pm and we set appointment. Categorizing the scheduled normal service as emergency and claimed to have stayed after hour to falsely induce mercy is just another evidence of dishonesty. Regarding the revisit to correct any error, I was reluctant to call the Icy Hot back given the incompetence and the oversell push during the initial visit, not even for the so-called warranty service. This echoes a review posted by another customer earlier in Google review. I worry that instead of fixing any error, more unnecessary service will be demanded and further damage be done to my AC. Now it is not hard for the company to say: Well, that was an easy error to correct, and you should have called us. This is all because another contractor with true expertise and good ethics has diagnosed Icy Hot's error. If Icy Hot was capable and ethical at the first place, the error would not have occurred with sufficient final steps of double checking wiring, temperature and air flow after thermostat installation. Aren't these necessary steps by trade standards?

On one of the hottest days, our AC stopped working. Jason came the same day, quoted us a price for…read morethe repair and fixed it the same day!!

In May I was needing help with my HVAC system. I reached out…read moreto Energy Wise HVAC Solutions for help and they came out as scheduled. Very professional, knowledgeable, great customer service. Was very attentive to my questions and answered with expertise. Also cost wise!

We originally bought our Goodman Heat pump from Expert Express back in 2011 and after meeting with…read morethem had complete confidence in their business and install. They pulled all the correct permits and everything passed inspection perfectly. Now it is 2023 and our system quit cooling so I called Expert Express to discover they were now Tower Heating and Air. They were very prompt and our service technician was very helpful and informative and patient in answering my questions. He took me through my options and we concluded that the best course of action was to recharge the system, and then repair the condenser unit what had started to leak. He charged me for 4 lbs of R410A @ $115/lb plus the service call fee of $99 and promised to call back with a quote for the full repair, which if done quickly should mean I won't have to spend much more on another system recharge. All a very positive experience. Only concern is that when I check around it seems like $115/lb installed seems like it's on the high side for refrigerant? Looking at recent pricing it seems like $40-90/lb is more the normal range for installed R410A? See below URL.... https://atlasacrepair.com/blog/air-conditioner-freon-refill-cost/

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Great service! Came out at the beginning of the 3 hour window and had our AC on within an hour. I…read moretruly felt the gentlemen was out here for us, to do what it took and not take us for everything we had. Very polite, let us know everything he did. Even gave advice on how to not over work our system. Highly recommended! Hopefully we won't have too but will use again when needed!

Make the call now! A great company! Tim showed up on time and quickly diagnosed the problem. After…read moremaking the repairs I was surprised to find out he saved me quite a bit of money compared to other HVAC companies in the area. A big hats off to Holly Springs Heating and Air!