I felt very informed on what was to be done in doing maintenance on my system and the follow up…read morereport provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service.

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

Great job! They explain everything they are doing and give you the chance to ask questions. They…read moreare very knowledgeable and professional.

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

Great to work with. They provided a reasonable quote and replaced one of my systems and the air…read moreflow handler. I went with a 2 ton Trane heat pump. Will continue to go to them for all my AC needs. Highly recommended.

Called back quickly and follow-up was great! Was able to come out the next day. Will definitely use…read moreagain if needed.

Sam and Adil have fixed my HVAC systems twice. Their response time, pricing, and customer service…read morewere excellent. Also, they are laser focused on fixing your problem rather than trying to sell you parts or a new system that you don't need. I highly recommend them as competent, honest, and trustworthy businessmen!

You will never find more professional, hard working, honest guys. All three of the gentlemen that…read moreI met were absolutely wonderful, in all aspects. None of my friends could give me the name of a great Hvac company and I had been burnt by another company that I hired last year to install my unit. These guys cleaned up his mess and gave a singLe Mom a break! If you need Hvac work done you have got to call Sam or Akram! I would bet a free haircut that you will love their work, their price and their timely responses and follow up! Thank you Service Medic! All three of you ROCK!!! Be BLessed

Walter was professional, courteous, and took the time to explain. I was notified of the current…read moreissue, downstream impact, options of current solutions, recommended solution, and advice on general upkeep. I will probably be calling on Burke's in the future. Thank you, Walter, for your expertise and services.

Used them several times. Very quick to respond and assist. Walter is so helpful and completely…read moretrustworthy. I will continue to use their services.

Fast reliable help. Good communication and follow-up. Priced well! HVAC leak in air ducts under…read morehouse

M&R fixed our ancient HVAC unit last fall. We replaced our system with a new one last week, and…read morethey worked for us from start to finish, from sourcing a new unit that fit our house's needs and our budget to delivery and installation. We couldn't be more grateful for the wonderful service and our new unit's performance! They worked throughout a chilly day to get us up and running before a winter storm. Our new HVAC system is AWESOME. Our old unit was too small to heat the entire house, and we had to use space heaters to warm our bathrooms up enough to take showers! That's no longer necessary. We're snuggly warm right now and awaiting a snowstorm in comfort. These guys will treat you right. Miguel kept us updated throughout the search-and-order process through install. He sent us an invoice that outlined and explained every step, with an estimate that was right on target. No ugly surprises or ripoffs here! I can't say enough good things about this business. I highly recommend them. Thanks, gentlemen!!!

We are very pleased with their replacement of our old gas pack. We had five companies to give us…read morequotes. They were the only one who suggested measuring our house to see if our system size was right for our house. As it turned out, a 2.5 ton was more appropriate than the 3 ton we had been using. Their prices were competitive. The installers were professional and did a good job. I liked that their office filed our warranty papers and applied for Duke Energy credit that we qualified for. No one else mentioned the Duke Energy credit.

Gave me an accurate evaluation of my Hvac issues. I was given a detailed explanation of what needed…read moreto be done to correct problem.

Last night, May 20, our bottom story AC unit stopped cooling. I called Austin H&C early this AM,…read morereceived a call back from owner Steve Austin within 30 minutes. He set me up with a technician early afternoon, same day. HVAC tech Wyatt serviced both units, diagnosed the issue on the bottom one, did the repair and by 3 pm I had two checked out AC units, both cooling well. Wyatt was very knowledgeable, explained the steps to diagnose the issue, fully covered all my questions, and quickly did the work required on a 96 degree day. I highly recommend Austin Heating and Cooling. They offer a great service at reasonable rates. They will be back in the Fall for a seasonal tune-up.

I had issues with my air conditioning not cooling properly. Called Austin Heating and Air to come…read moretake a look and they fixed it within an hour. I've used these guys several times and have always been satisfied with their quality of work.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!