Well, I was going to leave a good review because they were trying to do the right thing, but at the…read morelast second tried to change the price on me. This is going to be a long review, so buckle up. I got a paint pallet from Michael's and wanted a few words engraved on it for a Christmas present, so I go here. I go in and my first impression was very bad. No one greeted me and the office is in shambles. Everything thrown around and unorganized. I say hi to a man who has his back turned to me and doesn't look at me and says to wait a little bit because he needed to print out some more work orders. Very rude. I wait for a bit, and eventually I get to explain to him what I need. He starts asking me questions about the engraving that only a professional would know and tells me that I need to be teaching him. Very weird. As a customer coming to a business, I am paying them to cater to my needs, not the other way around. He tells me that his buddy will call me before he makes it to give me a price. I say okay, fill out the work order and head on my way. A few days go by and Christmas is getting closer, so I call and check on the product. He says it'll be ready today. I say okay and am wondering why they didn't call me with the price before they made it. I didn't get a call that it was ready, so a few days go by and I call again and he says it's ready. I go and stop by. I get there and they forgot a part of the engraving. We look on the work order and it was all there. They say they can fix it right then and there so I wait. They bring it out to me and the font is wrong, and the engraving ruined the surrounding wood, so I look at it very disappointed. I ask if they can lower the price, and the lady says they can do $20. The product was originally $36. I still sound disappointed, so the man says if I can get a new paint pallet, they can fix it and he'll account for how much the pallet costs. I say okay, drive 13 minutes to Michael's and 13 minutes back. They remake it and the man says, that'll be $25. I look at him and say not $20? The lady says yes $20, but I'm still shocked he tried to change it after how patient I've been with all of the mistakes they've made. I end up paying the $20 and the product looks very good. As a general, your reputation is worth so much more than an extra $5 on one order. Even after all the mistakes I was willing to work with them, but that was the last straw for me. All in all, they'll make a good product, but the headache is not worth it. Kudos to the lady as well, she understands good business etiquette.

Worst experience ever. Owner is rude,order was two weeks late. Tried to overcharge me. They charge…read moreyou extra if paying with credit card but don't mention this ahead of time.

3-22-23 Leaving this review to let people know that Emily at…read moreRaymond's really went above & beyond helping me get my anniversary gift together. It started with an idea. I gave Emily my idea, we visualized it, she made it a reality. The 20th anniversary display was made peice by peice and completely custom made by Raymond's. The time was 3 days and the price is too good to mention. Go find out for yourselves, you will be happy like me. I definitely recommend Raymond's to friends & family. Just take them a idea!!

Raymonds have very nice and high quality products. They have quick turnaround on orders…read more Very friendly staff, Emily Rocks!

I called 4 laser engravers and Mike at N-Depth was the only one who even answered the phone and the…read moreother 3 never called back. Mike and I discussed the details of what I was looking for: I wanted to engrave Stanley cup as gifts. He gave me a great price and the order was ready in a few days. I have been back 3 different times since and the work has been great! I would definitely recommend him.

Super fast and amazing work!! I called for an urgent order and he had my cups ready in 1 day. It…read morewas unbelievable! I recommend for sure and love supporting local businesses.

Quality work for a great price highly recommend going here is you need any trophies they definitely…read moretook care of my team and made it very easy to order

Easy and quick to work with. Great catalog and in-store custom trophy and plaque options. ***-best…read moreto call in advance before showing up to find a good time to stop in.***

Great business for all kinds of awards. Unfortunately they couldn't help but offered others that…read moremight help us.

Great place and they always take care of us. Erin is the owners name and she is super friendly.read more

I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and…read moreprofessionalism. They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend!

Very easy to work with. The plaque I ordered was beautifully crafted. I appreciate their expertise,…read morethey suggested the perfect metal and adhesive for our plaque since it was going to be placed on a bench that would reside outdoors in Washington.

Joe Calistro, the owner of the Trophy Shoppe truly cares about the needs of the community. He…read moreserves and supports various local events and his time and effort and truly appreciated! He goes above and beyond in service!

I had such a great experience, he helped me gather and organize my thoughts and bring my ideas to…read morelife. Such great service, amazing products and punctual. Highly recommend, fairly priced

This establishment provides outstanding products & Brandon has the best customer service! Highly…read morerecommend to all who need plaques & commemoratives! Best place to get going away gifts completed on time!!!

Went to Hammond Glass and saw that they were closed so I called the number and I received a call…read moreback. I was led to Tri County, apparently they had taken over their inventory after closing. I told Jason that I was looking for some red wine glasses, I went in and got some amazing Waterford glasses. He's such a nice guy and I'm glad I called the number after seeing Hammond had closed. Thank you Jason! I'll define back and have already told others to go your way.

I was helping out with a conference that was held in Santa Cruz. The project manager told me that…read morethere was a mistake with the awards that they ordered and they needed new ones made by close of business the following day. I needed to find a business to do it. I called this business and they didn't hesitate for a second before saying yes. They made two beautiful trophies and truly saved the day.