This place has been great to me. During the pandemic I found a lump at the base of my neck. My…read moredoctor felt the lump and knew it was an emergency. He reached out to AIC and expressed how concerned he was over my lump. They told him to send me to them immediately. They ran every single test he ordered and I was diagnosed with stage 4 thyroid cancer. I have so much appreciation for this place, the staff and the doctors! My cancer was moments from bursting out of my neck area and going throughout my body. If not for them working me in and getting my results so fast my outcome could have been different. Thank you!

Arrived for a walk in for an x-ray last Thursday. Waited for over forty minutes, then went up to…read morethe desk to see what the delay was. According to the technician when I was finally called back, the receptionist who checked me in checked me in incorrectly, leading to me not showing up in the queue. When finished, the technician stated my doctor would have my results by Tuesday morning. Fast forward to Tuesday when I attend my appointment with my doctor, doctor says the imaging results still have not been received. I call Advanced Imaging on Tuesday to inquire about why the results haven't been sent, the receptionist says they were sent to Kaiser. I have never seen a doctor at Kaiser. I explain this to the receptionist, she states she will fax it to the correct office/doctor. Speak again with my doctor today, they still have NOT received the imaging results. This place is a failure all around, at all levels. Unfortunately, no one in management there seems to care, as there is never a positive outcome when I visited this place. I highly recommend imaging elsewhere.

Highly recommend! Without a doubt, the best care I've had in a long time. Specifically, Monica who…read morewent above and beyond the call of duty. Office wait was a snap, the staff is so friendly and helpful. I was having issues with my provider and they took the time to get me seen by the appropriate people. I went for a quick x ray, and I was in and out in a quickness.

The place took care of me quickly, professionally, and even helped me on the price…read more They discovered problems others couldn't. I am happy with overall experience. I had an excellent experience.

This place for making an appointments is unacceptable! I just received a phone call from Carlos…read moredemanding me to do a 5 minute questionnaire on my brother before making an appointment I said make the appointment repeatedly again Carlos said NO not without a 5 minute questionnaire The doctor just sent them a referral over for a CT if there's any questioning that needs to be done it should be to the doctors office on why the doctor is asking For a CT scan in the first place. Carlos refused to make the appointment and hung up. I even tried calling them back and giving them an opportunity before making this post and of course their solution is hang up on you. This is terrible Terrible!!!!!!

What is the appointment for I sat a long time waiting with a appointment for X-ray people that came…read moreafter me went in B4 me. This ridiculous I usually come here but never again I'm looking at the techs looking through the paperwork where it says x-ray choosing which one they want to take except going in order. this place needs to do better

My son had caught a fever, so I decided to bring him to Palmdale Regional just to be on the safe…read moreside. I was worried we would be here forever, but I was actually surprised and really pleased that we were seen pretty quickly. My poor baby boy was fussy and clearly uncomfortable, so I really appreciated how quickly the staff got us checked in and seen. They were also pretty gentle with him considering he doesn't like to be touched nor held by anyone other than me and my husband The fast service definitely made an already stressful situation a little easier.

The terrible 2 star Yelp and Google ratings for the Palmdale Regional Medical Center ER reflects…read moresystemic issues that patients call out daily. Reviewers frequently describe the care there as . . . 1. Dangerous and neglectful, citing: 2. Staff shouting and calling out in Overcrowded Waiting Rooms: 3. Patients reporting severe, long hours-long of neglect while sitting in pain. 4. * * * * Dismissive Attitudes: Staff and doctors downplaying symptoms or treating patients with indifference, while not prescribing proper medication or correct doses. * * * ** 5. Understaffing: A critical shortage of workers leading to a breakdown in basic medical service. 6. Be assured, just like 75% of us, your criticism is completely fair if you rate this ER department as a disaster area. 7. The only way Palmdale Regional ER is going to change is when they encounter more and frequent malpractice lawsuits. 8. They need to be held accountable for their arrogant attitudes, lazy, tone-deaf patient interactions, malicious, don't care if you are dying, judgmental and incorrect treatments.

The worst hospital in the world I would rather be checked out by six ward country then we checked…read moreout by his hospital. My son came into the ER with nothing wrong with him. I was there for another child who had a toothache. They developed some type of fungus disease in the ER with all these nasty sick people that they want you to sit next to even in the same chair that a person that had in either digging in a butt or in their nose or had the flu without cleaning the chairs, they never clean their chairs yet they want you to constantly sit down and wait for someone to come and see you it's atrocious. And a breeding ground for diseases. The name of the disease he caught was. Feet hand and mouth their bumps develop at the bottom of your feet palm your hands, and in your mouth you get a fever really bad and feel very sick for the first day after that you gotta deal with the rashes that last for two weeks, I never in my life heard of something like this until I had to take my son to our primary doctor to be checked out. They have no Health cautious a Ville environment inside of that ER. I advise if you can go to any other hospital do not go there cause you will catch hepatitis A through Z while trying to address whatever else you have came into the ER .

Please please please find another facility…read more Staff is rude and they don't care. Verified that doctor's order was received when appointment was made and their staff confirmed it. But wait when we arrived they did not have it...so did they speak words without truth or just incompetent ????? Rude rude rude, like it's the patients fault that you can't or are not willing to work. It's a simple question...do you have the doctors order? Maybe of their staff was more proactive then reactive ...what am I saying that would require comment sense and it ain't here. You will wait here for 3 hours!!!!!! No joke and the irony is that they require you to check in 30 mim early Over booking and incompetence is their specialty!!!! Come on up future patients and customers where we can guarantee you long waits, rude service, unprofessionalism and incompetence all under one roof!!!!!

They wanted me to take off all of my clothes and my titanium earrings to have an MRI done. I have…read morehad about six MRIs in the last two years and I've never had to undress down to nothing nor have I had to take out my titanium earrings out the only thing I had to remove was my hearing aid. This is a magnetic scan and it can pull metals, but it does not burn you. If it burns you, you couldn't have the titanium implants that are inside your body go through an MRI machine without getting burned or injured so it doesn't make sense that this place makes you undress completely naked, I guess wear a gown. then you have to walk through a room with a whole bunch of technicians who are male and female where I'm sure they could see your bare ass from the back of the gown. Because as we all know, they don't close up in the back. It puts you in a very vulnerable situation along with severe exposure to a group of total strangers who are not doctors or a hospital. It is absolutely disgusting and horrific that they would make you undressed down to nothing for a plain image. So if you don't want to undressed and be naked, don't go to the radiology on 1818 16th St. in Bakersfield. There are other radiologist facilities that do not make you undressed completely for any kind of image taking. Stand your ground and demand that they do not do this so don't give them your business at that facility.. You should not ever have to get completely naked for a radiographic imaging ever.! I wish I could give them a negative 1,000,000.. The staff is horrible too, not friendly and they run late. There were people they're still waiting that had appointments 30 minutes before mine..

I would like to rate Kern Radiology (The 1818 16th St location) a well deserved five stars. My dad…read moreneeded a MRI done and he had it scheduled at this location. The location is fabulous because it is low key and offers plenty of parking. The people working are also very kind, friendly and professional. They helped and answered all of my dad's questions and made the whole process simple for him. They also offer a very nice waiting area and it is very clean. Also adding that this location is open late for those of us that work during the day. Very good people working at this location. Thank you.

I had to reschedule my appt that I had for January and spoke directly with Liz Gomez at the east…read morePalmdale office on 47th Street east. She was very nice and very efficient and was able to help me with all my concerns I had about my appointment.

AVOIC in palmdale is not only a clean and newer looking facility, but their staff is super friendly…read moreas well. If you have any trouble with referrals, I highly recommend speaking to Tatum. She is a sweet, caring, and hard-working individual who took time out of her work day to update me on different statuses of my authorizations. She patiently answered all my questions and helped make sense of all the procedures I needed. Thank you Ms. Tatum. You are a blessing to me and to your company. I appreciate all your hard work and dedication of being a kind-hearted patient advocate.

Needed to make a trip downtown to Quest Imaging, I got right in with no appointment for a EKG and…read morebloodwork. It was 11:15 I was greeted as i entered comfortable small waiting awith TV Called back by William who drew my blood in a clean draw station no pain he was smooth. I then went down the hall where Christeen greeted me, she set me up for my EKG , very friendly and professional. were done in 10 minutes I was only at Quest 20 minutes before I was headed back to my car. Thank you Quest

Fantastic experience. Quest Imagine has hours past those that are posted and while it may not…read morealways be the case, it was for me. And boy did I appreciate that. Not having to take off work for a scan was a real treat. When I arrived after 5pm it was empty sans one employee who checked me in. There was little to no wait for my appointment and I was in and out in less than an hour. Highly recommend Quest Imaging at the downtown location on Chester.

I needed to have an MRI of my hip and shoulder. I first went to a normal open MRI. As I was being…read moreslid into the machine, I had my first ever claustrophobia event. I just could not go into the machine. I then learned about Bakersfield Upright MRI. WOW it was great. Nothing above you. When I had my back scanned I sat on a chair and watched TV. If you ever need to have an MRI, contact Bakersfield Upright MRI.

I had to get an MRI Dr sent me here you guys are top notch. Everything was great. The office people…read morewere fantastic. The MRI People was fantastic. Definitely highly recommend.