We went in this morning for my 11-year-old to get an ultrasound and some x-rays.The staff was super…read morefriendly and really made her feel comfortable. Everything was well kept and professional and we didn't have to wait long at all. My daughter had a great experience that she asked if we could give them 5 stars .

Pain Dr referred me for a bone scan. Called to make appointment, got appointment. Arrived 20…read moreminutes early. Checked in and about 10 minutes later was told they did not have authorization. Called Dr while in waiting room, Dr said they were faxing now. About 20 minutes later was told still no authorization received. Called Dr again, they faxed again and also emailed. This time email worked. Now waiting for one hour 35 minutes. Tech has taken every person before and after me. Bad communication between offices and patient. Wish they would have called me like I hear them calling other patients. In excruciating pain from sitting over an hour. Why do patients pay for errors made by Drs? Not a good place.

Highly recommend! Without a doubt, the best care I've had in a long time. Specifically, Monica who…read morewent above and beyond the call of duty. Office wait was a snap, the staff is so friendly and helpful. I was having issues with my provider and they took the time to get me seen by the appropriate people. I went for a quick x ray, and I was in and out in a quickness.

The place took care of me quickly, professionally, and even helped me on the price…read more They discovered problems others couldn't. I am happy with overall experience. I had an excellent experience.

What is the appointment for I sat a long time waiting with a appointment for X-ray people that came…read moreafter me went in B4 me. This ridiculous I usually come here but never again I'm looking at the techs looking through the paperwork where it says x-ray choosing which one they want to take except going in order. this place needs to do better

After waiting 3 months for an appointment, I got a cancellation TEXT at 5pm on the Friday before…read morethe Tuesday appointment, cancelling me! Their next available appointment offered is now FOUR MONTHS away! Poor service! Poor Customer Service! Never going back.

I recently had to undergo an emergency cholecystectomy surgery due to a large gallstone and an…read moreinflamed gallbladder. By the time I arrived at ER I was in excruciating pain and at the point of passing out. From ER check-in through X-rays, Ultrasound, and being placed in a room, the care was exceptional. The ER Staff, Doctors, Surgeon, RNs, and CNAs who worked during my time in the hospital were informative, answered all my questions, and truly made me feel valued as a patient in their care. Medications, Vitals, and Follow-ups were handled on time and clearly communicated on the board in my room. Highest level of cleanliness you would expect to find in a hospital. The Pre-Op Experience was meticulous, attention to detail and the Post-Op Care was truly best in class. I was discharged after 3 Days with nothing but a favorable experience. The Staff at this hospital are simply best in class. They really care about their patients. This hospital is a great asset to the City of Palmdale and surrounding communities. Jay Jay

Everything with this place should be under review. If you have a loved one in need of care take the…read moredrive to Los Angeles. My Mom was taken here on 1/6 only to be discharged without a proper diagnosis. There was no urgency of care/treatment for a biopsy to her liver. They discharged her to "PT" which didn't help. Ultimately we pulled her out and took her down to Cedar Sinai where we immediately seen by oncology and given immediate. I want people to see this so they know who/what to expect if they are reading this in the ER Room. ER Nurse Taylor: Kind and Attentive Jamie from GINP: She had to deliver hard news but you can tell she was limited on what she can say. Dr. Sette, MD: I am not sure why this physician is a resident and allowed to make calls on patients. He showed NO URGENCY to get my Mom treatment. He would do his rounds and always , everything it was an I do not know. Very disappointing bed side manner. Dr. Shafieh Makehei: I know this doctor tried her best but was also limited. She did her best to get answers from Oncology and Dr. Sette but there was just no urgency. Dr. Michael Cohen: Came to my Mom's room without reviewing her chart which baffled me considering she was there for many days. Ultimately my Mom was diagnosed with end stage cancer but not with them. The fact that I took her out of this place and took her to Cedar Sinai gave us two more weeks with her. If you are able to make the drive just do it. Or uber yourself. In 4 hours Cedar Sinai did what it took this place 4 DAYS to do. Think about that. If you're reading this , do what you need to do to get your self to a hospital that will treat you with dignity and urgency. Or it will cost you your life.

The wonderful ladies here at AVOIC are the kindest. They care! The wonderful ladies I had the…read morepleasure of seeing today was, Lisa, Salina, Miriam and Danielle. Very kind and understanding. I appreciate all of you wonderful ladies. Have a wonderful week ladies. Dear Antelope Valley Board, Either pay these wonderful ladies more or hire more people. One person should not have to do 3 jobs. The ladies have a smile and are very kind. Time to hire more staff and you (the Board) take a pay cut. There is a problem and I gave you a solution. Try it! You are jeopardizing peoples lives by over working your Staff. I vote!

The worst hospital in the world I would rather be checked out by six ward country then we checked…read moreout by his hospital. My son came into the ER with nothing wrong with him. I was there for another child who had a toothache. They developed some type of fungus disease in the ER with all these nasty sick people that they want you to sit next to even in the same chair that a person that had in either digging in a butt or in their nose or had the flu without cleaning the chairs, they never clean their chairs yet they want you to constantly sit down and wait for someone to come and see you it's atrocious. And a breeding ground for diseases. The name of the disease he caught was. Feet hand and mouth their bumps develop at the bottom of your feet palm your hands, and in your mouth you get a fever really bad and feel very sick for the first day after that you gotta deal with the rashes that last for two weeks, I never in my life heard of something like this until I had to take my son to our primary doctor to be checked out. They have no Health cautious a Ville environment inside of that ER. I advise if you can go to any other hospital do not go there cause you will catch hepatitis A through Z while trying to address whatever else you have came into the ER .

They wanted me to take off all of my clothes and my titanium earrings to have an MRI done. I have…read morehad about six MRIs in the last two years and I've never had to undress down to nothing nor have I had to take out my titanium earrings out the only thing I had to remove was my hearing aid. This is a magnetic scan and it can pull metals, but it does not burn you. If it burns you, you couldn't have the titanium implants that are inside your body go through an MRI machine without getting burned or injured so it doesn't make sense that this place makes you undress completely naked, I guess wear a gown. then you have to walk through a room with a whole bunch of technicians who are male and female where I'm sure they could see your bare ass from the back of the gown. Because as we all know, they don't close up in the back. It puts you in a very vulnerable situation along with severe exposure to a group of total strangers who are not doctors or a hospital. It is absolutely disgusting and horrific that they would make you undressed down to nothing for a plain image. So if you don't want to undressed and be naked, don't go to the radiology on 1818 16th St. in Bakersfield. There are other radiologist facilities that do not make you undressed completely for any kind of image taking. Stand your ground and demand that they do not do this so don't give them your business at that facility.. You should not ever have to get completely naked for a radiographic imaging ever.! I wish I could give them a negative 1,000,000.. The staff is horrible too, not friendly and they run late. There were people they're still waiting that had appointments 30 minutes before mine..

I would like to rate Kern Radiology (The 1818 16th St location) a well deserved five stars. My dad…read moreneeded a MRI done and he had it scheduled at this location. The location is fabulous because it is low key and offers plenty of parking. The people working are also very kind, friendly and professional. They helped and answered all of my dad's questions and made the whole process simple for him. They also offer a very nice waiting area and it is very clean. Also adding that this location is open late for those of us that work during the day. Very good people working at this location. Thank you.

I had to reschedule my appt that I had for January and spoke directly with Liz Gomez at the east…read morePalmdale office on 47th Street east. She was very nice and very efficient and was able to help me with all my concerns I had about my appointment.

My husband's MRI order was sent over from his SCOI doctor 3 days ago. He called Renaissance 3 times…read moreto verify they have the order. He also had to repeat his name and date of birth 3 times each time he called. The office staff is so incompetent they could never find the order even though the fax was verified as sent. We eventually had to change MRI centers. Terrible experience.

Needed to make a trip downtown to Quest Imaging, I got right in with no appointment for a EKG and…read morebloodwork. It was 11:15 I was greeted as i entered comfortable small waiting awith TV Called back by William who drew my blood in a clean draw station no pain he was smooth. I then went down the hall where Christeen greeted me, she set me up for my EKG , very friendly and professional. were done in 10 minutes I was only at Quest 20 minutes before I was headed back to my car. Thank you Quest

Fantastic experience. Quest Imagine has hours past those that are posted and while it may not…read morealways be the case, it was for me. And boy did I appreciate that. Not having to take off work for a scan was a real treat. When I arrived after 5pm it was empty sans one employee who checked me in. There was little to no wait for my appointment and I was in and out in less than an hour. Highly recommend Quest Imaging at the downtown location on Chester.

Because my husband was unable to do a standard MRI lying down, we had to find someplace that would…read moredo an upright one. We had a 2 1/2 hour drive to get here but had a very pleasant experience with this procedure. It started with the front desk. Aracely and Patty couldn't have been more helpful. We live out of the area and they went above and beyond helping us orient ourselves around Bakersfield. They assured us that the 3 physicians would get written reports of the results from today as well. Marisol, the technician, was very competent and precise at what she was doing, making the 3 MRI's that were needed go smoothly, even presenting us with 2 CD's to take with us. Thank you for helping us. We wouldn't hesitate to recommend this facility to others. *****Five stars*****

I had to get an MRI Dr sent me here you guys are top notch. Everything was great. The office people…read morewere fantastic. The MRI People was fantastic. Definitely highly recommend.