Amenities listed aren't available - electronic gate access is not available. Rent has been raised…read moretwice in last year and gate still isn't fixed

From the owner: Our Bakersfield, CA self storage facility offers drive up access, boxes & moving supplies and…read moreelectronic gated access. Rent or reserve your storage unit online today!

The girl was very kind and took the time to show us the place and help us very well she did a great…read morejob thank you so much

Very rude staff They don't even greet you when you come in…read moreThey're constantly rolling their eyes and have rude remarks, I tried to make conversation and they were not enthused, please do not rent here

DO NOT USE THIS STORAGE UNIT. People live on sight but dont do anything and are lazy. They let…read morehomeless people run in and out of the complex. there is no gate so anyone can freely come and go as they please. they have a lot of rats. People STEAL and they DO NOTHING ABOUT IT. Worst storage unit complex in all of Bakersfield DO NOT USE. waste of money and you will have your belongings stolen.

Storage prices are lower than most storage facilities in town. There's no security gate, so anyone…read morecan just go in and out without being checked.

Great and friendly service! The staff here has always been very helpful! There has been many times…read morewe were offered water or help to move our things while working in our storage. We appreciate you staff!

Texas couple who are in charge in the lobby, SUPER nice, great hospitality! Very helpful…read more Definitely would recommend storing belongings at this location

I enjoyed coming in when Ramona and Robert were working, as they were always very kind,…read moreprofessional and helpful to me and others. They were in sharp contrast to some of your other employees that I have dealt with in the office, namely Cookie and Audrey. I found them to be extremely rude, condescending, and impatient with the customers. They are not really cut out to be in customer service at all. I have actually discouraged friends from using this storage facility due to the poor treatment that I received from them various times. You never know who may come in to rent storage, and word of mouth carries a lot of weight here in Bakersfield. I will not be returning to this facility. I only gave one star only because of Robert and Ramona, as their kindness was always much appreciated!

Over priced, won't accept credit cards without charging you and yet they can't see to make ENOUGH…read moremoney. Either mail your payment early, pay the fee to use a credit card or go directly to the business. They DO NOT have the capabilities to make your payment via website/internet where as other storage companies have had this capability for quite some time! In my opinion they are greedy!

The person helping me was Lexi, and I had a lot, and I mean a lot of questions and she was super…read morehelpful. She made sure to answer everything. Definitely helped score a deal, and currently renting a space.

DO NOT STORE YOUR THINGS HERE! Over the last couple of…read moreyears, there have been mice that have gotten in and damaged our stuff, for that they gave us a discount for 1 month. Now, we are emptying it out, and I am paid 2 months in advance and they said "WE DONT GIVE REFUNDS, NO MATTER HOW MANY MONTHS YOU PAID IN ADVANCE." They are thieves and have no integrity, and poor business ethics.

an increase of the rates is ridiculous and the reason is it always goes up & I tell them about…read moreweeds and insects in there and nothing gets done

I am extremely unsatisfied with the people that are running this location. Rude, rude, rude!! I…read morehave actually been hung up on by the guy! For asking a question. This new, younger couple are very unprofessional & very rude. I miss the former people that ran this place. I've had this storage unit for about 7 years. I would not recommend storing here to anyone. Currently in process of relocating our storage contents to another place! Do NOT do business with these people! The ONLY reason I gave them one star is because I had to rate them. Otherwise ZERO stars from me, my family, & the horrible service!

Highly recommended! Cassandra literally made my day when I went in to rent a unit. Super nice and…read moregreat customer service. Plus the accessibility hours are way better than Derrell's. Thanks again!

Just checked in. Located in a good part of town, looks safe. The office and units look clean so farread more

5 stars isn't enough!! Albert and Ernesto were not only on…read moretime traveling from out of town and extremely professional they took care of my furniture, they communicated very well with each other as they maneuvered my belongings up the stairs and in tight corners!! Not one scratch on my walls or furniture, they protected my new flooring with drop cloths and took all of my boxes and paper trash with them as well! Hansen's Moving made our out of town move to Pismo easy from the very beginning! Boxes, moving supplies and amazing customer service!! Thank you Hansen's Moving & Storage!!

Alexander, Alex, Juan and Enoch were extremely helpful in our move. I would highly recommend these…read moreguys to help move. They are punctual, hard working and friendly. They packed up our house pretty quickly and any problems that came up they asked us what we would like to do or it was due to rain. They are amazing workers and Hansens is better for having these guys. We are very happy customers.