Rosalina, truly went above and beyond in helping us plan my father's funeral. During such a…read moredifficult and emotional time, she was incredibly patient, compassionate, and thorough in every detail. She made sure everything was handled with care and respect, which gave our family so much peace of mind. We genuinely could not have gotten through that experience without her guidance and support. I am forever grateful for her kindness and professionalism. Thank you.

Honestly i feel like i got nickel and dimed...originally everyone said i could see my father before…read morehe is cremated and that it would only be $600 if i wanted to be there while he went into the crematory.....Well the next day after they took my dad i asked the director to see him and she said it would be $800...Well to my surprise they can basically charge you whatever they want for whatever they want because the advertised price for that is NOT $800 or $600 but $495...Not to mention the basic cremation price is $995 and i got charged over $1,600 and the only "extra" i got was the $100 plastic urn and extra death certificates, definitely nothing equivalent to what i was charged...Of course no response to my email inquiring why my price was much higher than the advertised price..They have had my dad for 3weeks now and last week said "well he should have been cremated today"...Couldn't even confirm if he was cremated already or not...I have called this place the entire time for updates, you are kinda just left in the dark about everything, i have never experienced service like this from a funeral home before.I guess if you don't spend $2-6k on a funeral with them you are not priority.Hopefully my dad is home soon, i should have done a lot more research.Horrible feeling to be grieving and getting taken advantage of, and for my dad to not even be treated like he matters, just another body..UPDATE Just picked my father up and he was actually cremated a week before the day they told me "he should have been cremated today"...insensitive people as well definitely wont do business here again

My daughter, son-in-law and I, recently utilized the services of Desert View Memorial Park in…read moreOctober 2025 for the inurnment of their daughter, my granddaughter, Annette. This was a particularly meaningful decision for us, as Annette's baby brother, Gary, was buried in their Babyland section in 1988, and our deepest wish was to have Annette close to him. We were so fortunate to be helped by Bobby Bresino. During a time of immense sensitivity, Bobby was truly a comfort. He never rushed us, taking all the time needed to patiently explain the options, gave alternatives, and a tour the various beautiful spaces. We decided on an elegant and perfect spot in the "Glass Front Niches" for Annette's final resting place. Beyond the compassionate service, the park itself is immaculately kept, spacious, and beautiful. We highly recommend Desert View for its lovely property and the truly caring staff like Bobby.

[This review is for Desert View Memorial Park]…read more I found this lovely cemetery by accident - it's just down the road from the awful Victorville Cracker Barrel, which we were leaving in such a huff that we took a wrong turn. I explore and photograph cemeteries all over the United States and Europe, and this park gave me a beautiful shot of an angel grave marker with a joshua tree in the background. They're not kidding about the "desert view" as the pièce de résistance - there isn't a lot of statuary art, and it's a smaller park with sandy flat land and mountain vistas in the distance.

The Transport team, specifically Greg Luna and Abel Gonzalez, provided exceptional service during…read moreone of the most difficult times for our family. They arrived at my parents' home to transport my father after his passing and handled everything with the utmost professionalism, sincerity, and compassion. From the moment they arrived, nothing felt rushed. They carefully explained each step and treated my father with the dignity and respect he deserved, as if he were their own family member. As a special and meaningful touch, they honored his U.S. Army service by covering him with a flag. That gesture meant a great deal to us. Greg and Abel are true professionals who did an outstanding job. I highly recommend their services. Thank you both for your kindness and care.

Justin was so sweet and exactly the presence my family and I needed during this time. He was quick…read moreto respond, thorough and flexible. He went above and beyond in every aspect and was so caring. He handled my family member with such dignity and care. I can't recommend him or this company enough.

I became the power of attorney for a friend on hospice care. I met with David Cerna at Sunset…read moreHills. David walked me through all the paperwork and made it as painless as possible. Thanks David

The staff was wonderful, the chapel was so amazing when they opened the back wall to bring in…read moreThe light and the amazing natural Scenery !!! This is a beautiful place to place our family to Rest

No one wants to need the services of a mortuary. But if you have a loved one that passes, Preston…read more& Simons can handle all of your needs in a loving compassionate manner. Brandon and his staff are very empathetic and attentive to any and all of your needs. We never had to ask for anything. They anticipated our every need. When they had learned that my father in law was a classic car enthusiast, they offered the services of their 1947 Cadillac Hearse. His friends all commented that he would have loved that his last ride was in such a beautiful car. We can't say enough about how well we were treated. I don't want to go back to Preston & Simons, but if and when I need the services of a mortuary, this is where I will be going. Thank you Brandon.

Brandon and his staff took care of all our needs no questions asked. When searching for a…read moremortuary, I visited several in Riverside. Brandon's was the final stop. Even though he had a service going, he took the time to sit down with us and review the process, what services he provides, and fees. No computers, book, or calculating was needed. He knew all costs off the top of his head and was familiar with the cemetery and church that we were considering. He gave us his card and told us to call him when the time comes. No money was needed in advance, no paperwork needed to be signed, and no pressure was given to select Preston and Simons. When the time came, he took care of my mother and family. He gave us his personal phone number and was always available to answer all questions. Because of him, we had a death certificate ready within a week, a service booked through him, the cemetery booked, casket ordered, and flowers ordered. Still no money exchanged hands as we were waiting on life insurance. He was aware of this and never requested fees from us knowing it would come the day of the service. The facility itself was spacious and offers an upstairs reception area at an additional cost. We used this for family and friends to sit together after the viewing and eat while waiting for the service. The space was well worth the money. Brandon's character is the true seller. He is kind and compassionate. He didn't make our questions or needs seem like a burden and was always quick to respond. He is very much an expert in his field and connected with his community. This is a place I hope I don't have to return to for many decades, but when the time comes this will be the place for me and my family.

Death has a way of stripping things down to the essentials. No flash, no filler--just the ceremony,…read morethe grief, the memories. I came here for a funeral, and what struck me was the simplicity done right. The grounds were clean, orderly, and cared for. Nothing felt neglected or forgotten. The facilities--quiet, respectful, and well put together--let the service happen without distraction. There was space to breathe, to park, to gather. No chaos, no confusion, no sense of being herded through some machine of ritual. Just the dignity of things working the way they should in a moment when everything else feels fragile. You don't come here looking for joy. You come because someone's story has ended. And when that happens, what you want--what you need--is a place that handles it with care and competence. That's what I found here. Five stars. Not because it was "fun" or "exciting," but because when life hands you the hardest days, a place like this reminds you that the basics--clean grounds, space for family, respect for the moment--still matter.

Great personal care, going above and beyond to serve their customers…read more Very professional and kind. I would definitely recommend this business for your family's needs.

Good service helpful caring service. Attentive customer support and good communication with…read morecustomers are essential for the service.

Just would like to thank you guys for the professional and compassionate treatment I received along…read moremy journey. This is one of the hardest things you will ever have to do in life planning a funeral for one of your parents. But the staff their held my hand and gave me comfort and for that I would like to thank you. One person went above and beyond anything I could imagine and I would like to personally thank you Darla for all you did for my family

This is the worst Mortuary EVER. They let my brother's body decomposed After putting in in a…read morerefrigerated unit that did not work and try to LIE and cover it up I would not recommend this place to anybody if you want your love ones cared for I would advise you to go to Affordable Mortuary in Apple Valley.

It was nice. The people that work there where very helpful and nice. Not much to say. Clean with a…read morelot of night. Good surround sound. They have a big tv for your video clips that you what to play

The Chavez Funeral Home was a breath of fresh air--peaceful, welcoming, and exactly what our…read morebrother deserved. The weather was perfect, which added to the calm and comforting atmosphere. Sonia and Jorge were absolutely wonderful. They were empathetic, understanding, and went out of their way to make the experience as smooth and supportive as possible. Their flexibility with timing and genuine care truly made a difference for our family during a sensitive time. We're grateful for their kindness and professionalism. P.S The bathrooms were very clean and fully stocked, which added to the overall comfort and ease of our visit.

Best services one can ask for. From answering all our questions to giving us peace of mind. Under…read morethe stress one goes through and heart break, this organization offered compassion, empathy and professionalism through it all. Thanks to them we were able to obtain a Catholic mass & funeral services in our back yard. Our concern was also to get our mom's cremation/Urn within a two week time frame. Chavez Funeral &Cremation delivered reliability, assertiveness & expedited our request. A reputable foundation nonetheless. Under the circumstances where the last thing you need is more task to tackle, Chavez Funeral& cremations took a huge weight of our hands. Thank you from the bottom of our hearts, Especially to Sonia. Excellent, well done. Cons: Some reviews say that This organization doesn't get back in time. I totally can understand the frustration(under the circumstances) however a simple call and text to, friendly remind Sonia or her staff will solve that miscommunication. Any organization can get backed up or busy but I can assure you it's an easy fix. Atleast it worked for me. Best.

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more