Martin Gonzalez at Three Way Chevrolet , was a true blessing for me and my family. Our car broke…read moredown on the way home to Oregon and martin took charge of the situation-- kept in contact with me over the weekend on his personal day off and went above and beyond the call of duty. High character individual!! His company is lucky to have him! He's a new friend!! Todd Roberts

Typical dealership experience. Was quoted a certain price for a Chevy Silverado 1500. Went back the…read morefollowing day and was given a complete different price. I was ready to buy and not waste my time. I ended up going to a dealership out of Bakersfield. If you're looking for a legit deal/ not ripped off. Don't come here!!! Found a dealership called Rydell Chevrolet in northridge and had the best experience ever ! Go there instead.

Service department here is A1. David Clark is always on top of his game. Great communication and…read morealways professional. Taken my Hyundai several times here for routine service and never had a complaint. Probably the best service department out of all the dealerships.

The salesman need an upheaval. Get those unprofessional jokers wearing suits OFF THE FLOOR…read more Harrassing & threatening us to this very day! We are in the middle of JUNE! This deal was done on May 4th 2026. Illegally threatening to repossess our new car after we relinquished & signed over our trade in/that was bought BRAND NEW from THEM a decade ago. I have NEVER heard a salesman scream until I met Jose Aguilar. He actually told my husband to "meet him at work" so that he could attempt to get physical w my husband!?! But he clearly does not know my husband and he REALLY doesn't wanna know him like that!?! Hahaha I wanted to put this here for everyone else to see, also, legally, for my notations of harassing, bullying, & predatory nature of these sales people. Incredibly DISTURBING to hear "professionals" provoking the buyers. Asking them to "meet me at work" for violence. There is NO EXCUSE for the FORCED and DISHONEST tactics that were used in this sale. Do NOT pull up to this dealership without the knowledge. They WILL lie to you. They WILL mislead you. IF you have the brains to catch it? They WILL hate you for it & attempt to punish you for it.

We can't recommend Leo at Bakersfield Lexus enough! We've now purchased two vehicles from him, and…read moreboth experiences have been outstanding. Leo truly goes above and beyond for his customers. He took the time to listen to exactly what I wanted and worked hard to find my dream car instead of trying to sell me just anything. He's knowledgeable, patient, honest, and genuinely cares that you're happy with your purchase. Buying a car can be stressful, but Leo makes the entire process easy and enjoyable. We never felt pressured, and we always knew he had our best interests in mind. If you're looking for someone who will treat you like family and make sure you drive away in the perfect vehicle, ask for Leo. We'll definitely be back for our next Lexus!

I had an absolutely incredible experience at Motor City Lexus, all thanks to Sergio Castillo…read more From the very first moment my wife and I reached out about a vehicle, Sergio went above and beyond. He exceeded our expectations in every way. There was zero pressure at any point, just clear, efficient communication and a genuinely friendly, professional approach. He did not come across as a typical salesperson at all. It felt more like working with a trusted advisor or concierge who truly had our best interests in mind. He made us feel comfortable the entire time, like we were dealing with a friend or even family. The entire process was seamless. Most of it was handled through text and phone calls, which made everything incredibly convenient. When we came into the dealership to finalize, everything was ready to go and we were in and out quickly. Our vehicle was beautifully detailed, the tank was full, and he even had someone walk us through all the features so we felt completely confident driving off. This was not your typical car buying experience. It was a 10 out of 10 from start to finish. Sergio Castillo is hands down the best person to work with at Motor City Lexus. He will be my go to for any future purchases, and I will absolutely be recommending him to all of my friends and family.

Best dealership to work with. They went above and beyond to make my sale happen for me within my…read morebudget. The integrity of the sales staff I worked with, Celestino Mercado (Client Advisor), JR Benavides (General Sales Mgr) and Ruben Mojarro (Finance Mgr) is barr none the best ever. They are honest and true to their word. Promises kept on every level. The deal was made over the phone, the truck was held until I could get there the next day and everything was as promised. I drove 3 hours and will do it again when I am ready to purchase my next vehicle. Happy customer from So Cal!​

I was told one thing after another when I went to purchase a part for my vehicle, and the…read moreinformation I received was inconsistent and misleading. It is extremely frustrating to deal with a dealership that is willing to help before a vehicle purchase but seems to disregard customers afterward when they need repairs or parts. The customer service in the parts department needs significant improvement, and employees should receive better training. I also expected the parts manager, Josh, to be helpful and make an effort to resolve the situation, but unfortunately, my experience with him was just as disappointing. His responses were unprofessional and did not help address my concerns. A dealership's responsibility to its customers should not end after the sale. Based on my experience, I WOULD NOT RECOMMEND THIS BUSINESS TO ANYONE LOOKING FOR RELIABLE CUSTOMER SERVICE, REPAIRS, OR PARTS. THERE'S NO OPTION FOR ZERO STARS BECAUSE EVEN ONE STAR IS BEING TOO GENEROUS.

On 06/06/26 my wife and I had the pleasure of working with Joel Valdez, Internet Manager for Barber…read moreHonda. With respect to the other local dealerships selling similar models, all of who "Low Balled" us on our trade in (a perfect BMW), Joel stepped up his offer to win the business. Joe in finance was also a complete pleasure to work with. Kudos to the Upper Management at Barber Honda for having such valuable employees (both have been with Barber for over 14 years, which is respectable). My wife completely Hates Car Shopping. By the end of our positive experience with Joel and Joe, my wife actually thanked them both for making this experience a positive one as opposed to heartburn, like every previous car buying experience we have had in the past.

This Honda dealership has been very helpful with my vehicle recently…read more I'm the type of Honda owner who doesn't come in until there is very little hope... believe me, I'm working on it. I took my car in for a scheduled recall repair and ended up finding way more issues that I wasn't aware of. Unfortunately, my car was in pretty bad shape and I ended up trading it for a newer Honda model, which I was really sad about, but Kyla in Service desk was super kind, thorough in explaining and very attentive with keeping me updated. I am making it a point to be an adult with this new car ;)

Edit: Corie, the Customer Relations Manager from the Jeep dealership called me after I left my…read morereview and apologized for the inconvenience. She was great and really worked to rectify the situation. I had a battery replaced in my Jeep and a few weeks later the check engine came back on. I took my car to be serviced and was told that the engine was fine, but the software needed to be updated. I asked for an estimate for updating the software and the service advisor told me that I would be charged approximately $260. I objected that the cost seemed high. Reluctantly, I told the service advisor that I needed my car repaired. When I went to pick up my car, I again told the service advisor that the price was too high and asked if there was a recall for the software. The service advisor said that there was a "technical bulletin" and she called the service manager. The service manager told me that if I didn't like the price then I should have objected when the service advisor provided a repair estimate, and that she could not alter the price afterwards. I told her that I did object to the price beforehand, but she didn't seem to care. I told her that the dealership charged too much to install software that Jeep provides for free. The service manager was unsympathetic and told me that they needed to recoup the cost to certify the techs for these kind of repairs.

Called to get a recall taken care of the service guy answered right away to say let me put you…read morethrough to your coordinator and forwarded me to an automated line that put me in a loop for 10 minutes to tell me to go online to schedule. Im a little upset on how this was handled.

This is a follow-up review. I left a negative review last week when I dropped off my truck, mainly…read moredue to a service issue. After my experience today, I can see it was just one of those situations that happens from time to time. Richard handled my service order, communicated clearly throughout, and made sure everything was taken care of. I'm very happy with the service I received.

Super high prices, sales guy was cool but they were going to give us a 12% interest rate and I got…read morethe same truck in Delano with a 6.99% interest rate. And my payment is $600 less. Got more for my trade in also. When I went back to try and get the gap. I got 3 different responses on who to talk to. Just seemed like they didn't want to help. Would never do business with them again.

We have been going to Sangera Subaru for over six years and have never been disappointed with their…read moreservice technicians. Service is excellent we are especially impressed with Isaiah in the service department :) He is always so helpful and he takes excellent care of us and I'm sure he does with all his customers. Keep up the good work Isaiah you are very appreciated by Steve and Anna cardiel.

What an absolutely wonderful experience! Went in wanting to…read moresee three specific 2023 Crosstreks that we'd seen online. Harpal brought out keys to all 3 vehicles, explained the features and sent us on a test drive. Came back, let him know that we'd discuss and get back to him. Absolutely no pressure. We went home, called him that we'd decided which one we wanted and he asked for an hour to have it completely detailed and filled with gas for us. Went back in, signed all the papers with Tiler and simple as that, we drove off in our beautiful, new Subaru! Harpal was not only enthusiastic about the product as one would expect from a sales person, but he was equally enthusiastic about the dealership itself which really made us feel that not only had we chosen the right car for us but also the right store to buy it at. If you're looking for a Subaru, go in to Sangera and ask for Harpal!