The Parts Department is outstanding! Today, Tyler assisted me in purchasing an oil filter…read morecartridge. He checked my VIN and verified exactly which part was required, as there were two part numbers listed for my vehicle. He included a crush washer for the oil pan drain plug at no extra cost. If you need Toyota parts, Tyler is the go-to guy!

The worse experience of my life Be very careful when buying…read moreor considering buying a used vehicle from Bill Write Toyota. Don't be another victim! The vehicle I bought is defective and has many problems. It's a nightmare! And the worst part is that they make promises they never keep. There's absolutely no transparency! And it seems that if those running this business aren't capable of solving problems, what will the others be like? The vehicle has already left me stranded on the street three times. I've spent over $1300 out of my own pocket and haven't been able to fix it. The vehicle has transmission problems, the disc brakes don't work, the TRD is damaged, and it's illegal to sell a vehicle like this. The transmission fluid is contaminated, the brake fluid is contaminated (this was the only thing the dealer changed). Everything else is useless. And I'm losing thousands of dollars. I hope you're not the next victim. I call and leave messages, but they don't answer my calls. I've been to the dealer more than 6 times and the only thing they corrected was the brake fluid change. Today, March 25, 2026, I was informed that they would refund my money, but that they would not reimburse me for any of the funds I had spent on repairs and maintenance for the vehicle. I have purchased no fewer than 14 vehicles--both new and used--from this dealership. There is absolutely no transparency left, and not only that, but they also informed me that they would no longer sell me any vehicles--despite knowing full well that the vehicle I purchased suffers from numerous serious defects. This dealership should be investigated for endangering human lives by selling vehicles with such serious flaws--defects that could potentially lead to a fatal accident. Bill Wright Toyota should change its policy regarding used vehicles--specifically, it needs to thoroughly inspect its used cars before selling them to the public. Sammy Jarrar, a manager at Bill Wright Toyota, should be disciplined for treating customers inhumanely and for failing to be more transparent.

Lupe valdovinos was the best i really recommend him as a sales person has the best service he been…read moreselling car for a very long time knows what he is doing

I brought my 2019 Cadillac CTS in for a simple oil change. What I received was a nightmare. After I…read morewas home I found oil was leaking on the garage floor. So 40 mile drive back to Three-Way. I was told the mechanic failed to remove the old oil filter seal and that there was now 2 seals (the reason for the leak). Okay now it's time for another oil change. I decided on DIY. Well I needed a hammer to strike the wrench to loosen the drain plug (probably over tightened to assure no further leaking). The oil filter was over tightened as well to the point I needed a channel lock pliers and all my might to slowly free it for removal. I'M very lucky my drain plug was not stripped. I mean how can you recommend a repair shop that cannot perform a simple oil change?

On Saturday, November 8th, I visited Bakersfield Hyundai to look at the new 2026 Palisade. I was…read morereferred by my neighbors, Henry and Shelly Castaneda, who purchased a 2024 Palisade from you a couple years ago. From the moment I arrived, I was greeted by a friendly salesperson then welcomed with genuine warmth by Kris Craig and Jose Galvan. Their friendliness, eye contact, and sincerity made me feel like family. I test drove the Palisade and loved it, but what truly stood out was how I was treated throughout the entire process. Kris worked the numbers, and to my surprise, there was no need to negotiate, everything was straightforward, honest, and more than fair. I stepped away for an hour to think, and it didn't take long to realize that the deal was unbeatable, and my car-buying experience was something rare. I have purchased well over 30 vehicles throughout my life. Some experiences were tiring, some ordinary. But my experience here with Kris, Jose, and Betty in finance, was exceptional. I genuinely felt valued, so much so that I became emotional expressing my gratitude to Kris. Throughout my visit at the dealership, several other employees also chatted with me and even greeted me by name, each adding to what I can only describe as a "perfect" car buying experience. To Kris, Jose, Betty, and the entire Bakersfield Hyundai team: Thank you for setting the standard in customer service. Thank you for your kindness, your smiles, your professionalism, and most of all, your warmth.

Service department here is A1. David Clark is always on top of his game. Great communication and…read morealways professional. Taken my Hyundai several times here for routine service and never had a complaint. Probably the best service department out of all the dealerships.

I had an absolutely incredible experience at Motor City Lexus, all thanks to Sergio Castillo…read more From the very first moment my wife and I reached out about a vehicle, Sergio went above and beyond. He exceeded our expectations in every way. There was zero pressure at any point, just clear, efficient communication and a genuinely friendly, professional approach. He did not come across as a typical salesperson at all. It felt more like working with a trusted advisor or concierge who truly had our best interests in mind. He made us feel comfortable the entire time, like we were dealing with a friend or even family. The entire process was seamless. Most of it was handled through text and phone calls, which made everything incredibly convenient. When we came into the dealership to finalize, everything was ready to go and we were in and out quickly. Our vehicle was beautifully detailed, the tank was full, and he even had someone walk us through all the features so we felt completely confident driving off. This was not your typical car buying experience. It was a 10 out of 10 from start to finish. Sergio Castillo is hands down the best person to work with at Motor City Lexus. He will be my go to for any future purchases, and I will absolutely be recommending him to all of my friends and family.

We have been dealing with Mathew Munoz the service advisor our last 2 visits. What can we say, he…read moreis very helpful and knowledgeable in all aspects. Came in for some New tires and he did mention they had a tire promotion & also offered us a loaner. This young man is very professional and I notice he goes above and beyond for his customers! Thank you Lexus for having this man here.

Best dealership to work with. They went above and beyond to make my sale happen for me within my…read morebudget. The integrity of the sales staff I worked with, Celestino Mercado (Client Advisor), JR Benavides (General Sales Mgr) and Ruben Mojarro (Finance Mgr) is barr none the best ever. They are honest and true to their word. Promises kept on every level. The deal was made over the phone, the truck was held until I could get there the next day and everything was as promised. I drove 3 hours and will do it again when I am ready to purchase my next vehicle. Happy customer from So Cal!​

I would like to say Mr. Ele did exactly what he needed to and got me in the 21 Jeep Grand Cherokee,…read morewords can't explain how grateful I am to have this experience. Thank you Mr. Ele

This Honda dealership has been very helpful with my vehicle recently…read more I'm the type of Honda owner who doesn't come in until there is very little hope... believe me, I'm working on it. I took my car in for a scheduled recall repair and ended up finding way more issues that I wasn't aware of. Unfortunately, my car was in pretty bad shape and I ended up trading it for a newer Honda model, which I was really sad about, but Kyla in Service desk was super kind, thorough in explaining and very attentive with keeping me updated. I am making it a point to be an adult with this new car ;)

Ronny is the best salesman ever and the finance people really help you out. I'd buy or lease from…read morethem again solid 4 for the dealership side. The service 2. Oil change first service free 45 minute wait on a Wednesday afternoon at 1:30 pm. Wanted $158 to change air filters and cabin air filter. Too expensive for me. And way too slow. Then spilled and didn't wipe off oil so burnt oil smell in my garage. Rating 2. They did reset the maintenance alert and free waiter coffee and soda in the waiting room so packed full of people there was no place to sit. Service side another 2. 3 hours to reprogram my computer due to a recall and no car wash. Full waiting room at 8:30 on a Saturday morning. Sorry Barber service but hopefully this car never has another recall. No loaner and full waiting room then here's your dirty car 3 hours later.

Edit: Corie, the Customer Relations Manager from the Jeep dealership called me after I left my…read morereview and apologized for the inconvenience. She was great and really worked to rectify the situation. I had a battery replaced in my Jeep and a few weeks later the check engine came back on. I took my car to be serviced and was told that the engine was fine, but the software needed to be updated. I asked for an estimate for updating the software and the service advisor told me that I would be charged approximately $260. I objected that the cost seemed high. Reluctantly, I told the service advisor that I needed my car repaired. When I went to pick up my car, I again told the service advisor that the price was too high and asked if there was a recall for the software. The service advisor said that there was a "technical bulletin" and she called the service manager. The service manager told me that if I didn't like the price then I should have objected when the service advisor provided a repair estimate, and that she could not alter the price afterwards. I told her that I did object to the price beforehand, but she didn't seem to care. I told her that the dealership charged too much to install software that Jeep provides for free. The service manager was unsympathetic and told me that they needed to recoup the cost to certify the techs for these kind of repairs.

I will never buy another Jeep here, I received a recall notice, I called Bakersfield Chrysler Jeep,…read moretried to explain that I could not leave my car. It is my only way to get around, that was 2 months ago they said they would call when they had something available, crickets.

They charged me $231.75 for something they should have charge according to my service advisor in…read moreVallejo. They never contacted the Vallejo dealer after I told them I have warranty on my transmission 3 weeks for them to answer the phone. Never available to take my calls! Picked up my Yukon and took it to the gmc dealer in Vallejo and they didn't charge me a dime plus offered me a rental. Bakersfield motor city gmc advisor was too lazy to even contact the other dealer about my transmission. They were worried about my air bags trying to charge me other stuff before getting to my messed up transmission!

I've bought six or seven different vehicles from Motor City Buick. They must be doing something…read moreright if I keep going back to them ha ha. This last time I went was for their service department. They are fast and efficient and if they say they need to keep your car it's for a very good reason. I had three different things not working properly on my 2019 GMC and they did research and made sure all of it was covered under warranty. I really appreciate that. I have used their oil change in the past and now they have a quick service department set up for when you first turn off of Weibel and it's very efficient and makes things go much faster.

We have been going to Sangera Subaru for over six years and have never been disappointed with their…read moreservice technicians. Service is excellent we are especially impressed with Isaiah in the service department :) He is always so helpful and he takes excellent care of us and I'm sure he does with all his customers. Keep up the good work Isaiah you are very appreciated by Steve and Anna cardiel.

What an absolutely wonderful experience! Went in wanting to…read moresee three specific 2023 Crosstreks that we'd seen online. Harpal brought out keys to all 3 vehicles, explained the features and sent us on a test drive. Came back, let him know that we'd discuss and get back to him. Absolutely no pressure. We went home, called him that we'd decided which one we wanted and he asked for an hour to have it completely detailed and filled with gas for us. Went back in, signed all the papers with Tiler and simple as that, we drove off in our beautiful, new Subaru! Harpal was not only enthusiastic about the product as one would expect from a sales person, but he was equally enthusiastic about the dealership itself which really made us feel that not only had we chosen the right car for us but also the right store to buy it at. If you're looking for a Subaru, go in to Sangera and ask for Harpal!

From the time I called in the morning till the moment we left, the experience was 5 stars!!!!…read more We were in and out in less than 3 hours. Thank you to Carlos, Ricardo and Firas for a great experience and a great deal!

Adquirí una camioneta en Bakersfield Mazda, ese día me entregaron una SUV sin el detailing ya que…read moreese día no había o no tenían personal para que lo hiciera correctamente, me indicaron que podría volver a la siguiente semana para que los encargados del área de detailing lo pudieran dejar impecable, ya que antes de hacer la compra me indicaron que me entregarían el vehículo completamente impecable. Volví a la siguiente semana el martes 24 de febrero previa coordinación con el vendedor pero los encargados del área de detailing, encargados de entregar los vehículos limpios a los nuevos clientes y hacerle la limpieza de los autos en exhibición, me indicaron que ese día no tenían tiempo y que mejor regrese otro día o en el mejor de los casos el día viernes que es el día que hay más personal de esa área y puedan dejarlo OK. Hoy viernes 27 de febrero organice mi día para poder llevarlo por la mañana a la concesionaria a eu puedan hacer el trabajo de detailing pendiente, entregue el vehículo a un vendedor para que pudiera llevarlo al área donde limpian los autos, luego de 40 min aprox regreso el vendedor diciéndome que el vehículo no lo podían lavar porque ya había una lista donde mi vehículo ya tuvo 2 internamientos para que pudiera ser lavado por dentro y por fuera, lo cual es totalmente falso, el día que adquirí el vehículo no estaba limpio, por eso el vendedor me pidió que regrese para que lo puedan limpiar. Obviamente priorizan a los nuevos clientes más no a los que ya compraron. Ahora voy a tener que pagar para que en otro lugar puedan hacer ese trabajo que prometieron hacer. Pésima experiencia Mazda Bakersfield.