I recently went through many bad experiences with my last two salons. But Rachel is by far the best…read moreI've ever had. Bare with me, and Ill tell you why.
The first one, in Enumclaw (who is now out of business!) started out great then it turned into the worst service I've ever had(go figure!)There was the time I saw the hair color on my forehead in globs and told her about it to prevent skin stain and she shrugged at me and said, it'll go away just use alcohol. I asked her to quickly remove it, and she rolled her eyes at me and shrugged saying, I guess so. Are you kidding me?! Then, my hair starts to fall out. I'm only 32 at this time. I stopped going after numerous appts ended with bad cuts, bad color, and bad service.
Second one was a salon that was highly recommended on Facebook, particularly a certain stylist who was young but showed amazing skills. It started out great, one of the best cuts I've ever had (at first) then my hair fell out in clumps. I was getting a receding hairline! I cried to her and said I didn't know what was wrong, I stopped washing daily, stopped all heat tools, and used high end hair products, yet nothing changed. She had the nerve to look at me and say that I was doing something wrong and that there was nothing she could do, but that I needed to buy more products from her and proceeded to keep dying my hair even though I said I didn't think the dye would be a great idea, but she said it was fine, she wanted to cover my grey. I trusted her. Hair keeps falling out. Then, I was late to an appt once and had to cancel another appt on the same day for an emergency. The receptionist called me and said very rudely that they don't put up with this and if I was to re book I had to pay 50% first. I found this highly ridiculous. Never going back. That's when I found Rachel.
I emailed Rachel that my hair was falling out and no one had seemed to care, I felt unheard and treated rudely by my last two stylists, and I needed some real help. Someone with more experience. She immediately emailed me back with compassion and told me that she would be happy to see me asap. I saw her that week, and she immediately noticed how brittle my hair was, despite no heat applied for months, and multiple creams applied every morning. She said it was not my fault, said to trust her with her sensitive but very effective dyes and I did. My hair has stopped falling out! My color is the best its ever been, my cuts are done so professionally, styled to perfection, people stop me and say how gorgeous my hair is all the time. I want to cry writing this, I cant tell you enough how much she has changed my life, and my hair.
I'm sorry for the long review, but I really want you all to know how much she has changed my life. I hope she stays around for a very long time, cause shes a keeper!
Thank you Rachel!!
Lindsay